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Q: How long are non-controlled substance prescriptions valid?
A: 1 year from the date written.
Q: How many times can non-controlled prescriptions be refilled?
A: As many times as the prescriber authorizes within that year.
Q: What must happen if no refills remain on a prescription?
A: A new prescription or prescriber authorization is required.
Q: Can Schedule II (C-II) prescriptions be refilled?
A: No, they cannot be refilled.
Q: What is required each time for a Schedule II (C-II) prescription?
A: A new handwritten or e-prescription.
Q: What happens if a Schedule II (C-II) prescription is partially refilled?
A: The remainder is void.
Q: How many refills are allowed for Schedule III–IV (C-III, C-IV) prescriptions?
A: Up to 5 refills within 6 months from the date written.
Q: What is the refill limit for Schedule V (C-V) prescriptions?
A: Generally allowed if prescribed; some may also be available OTC.
Q: What age must a patient be to purchase Schedule V (C-V) OTC medications?
A: 18 years or older.
Q: What record must be kept for Schedule V (C-V) OTC sales?
A: A logbook of sales.
Q: What two things must always be verified before processing a refill?
A: Remaining refills and prescription duration.
Q: If a prescription is expired or has no refills left, what should the pharmacy do?
A: Check for a new prescription or send a refill request to the prescriber.
Q: What percentage of a prescription must usually be used before insurance will cover a refill?
A: 75%.
Q: For a 30-day supply, when can a refill usually be processed through insurance?
A: After about 21 days.
Q: How many times can a Schedule III–IV (C-III, C-IV) prescription be transferred?
A: Only once to another pharmacy.
Q: What documentation is required when transferring a controlled substance?
A: A paper prescription record (paper trail).
Q: Who requires a paper trail for controlled substance transfers?
A: The DEA and State Board of Pharmacy.
Q: When are partial refills used in pharmacies?
A: When the pharmacy doesn’t have the full stock, usually dispensing 3–5 days until more arrives.
Q: What happens if a C-II prescription is partially filled?
A: The remainder is void.