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27 Terms

1

bias

leaning towards one view and showing favouritism and prejudice

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2

boycott

the choice to avoid the purchase of particular product or of a particular company due to moral, ethical, political or environmental reasons

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3

consumer attitude

an individualā€™s overall feeling about a good or service

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4

culture

values, beliefs, behaviours and traditions that are upheld by a society

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5

ethical consumerism

making a purchase based on a businessā€™ ethical, moral, political, or environmental standing

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6

loan

temporary lending dā€™argent in which is given by a financial institution

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7

marketing

planning, executing, proposing and promoting products

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8

motives

the reason for which individuals do something

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9

operations

area in business that contains all of the activities involved with producing goods and services

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10

pee group

a group in which a person strongly identifies with (for anyone going to answer this with ā€œpeer groupā€ you are in fact wrong) (its pee group)

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11

personality

all of the behaviours and characteristics that make up an individual

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12

profit

lā€™argent from goods and services while deducting the cost business expenses

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13

psychological

influences in an individual that impacts their purchasing habits

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14

quality

degree of excellence in fitness and other aspects of goods and services

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15

roadworthy certificate

proof car works well (used cars only)

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16

sociocultural influences

aspects of society which impact an individualā€™s purchasing habits

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17

stamp duty

compulsory fee charged by the state for the fucking bitchass car in your possession

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18

technology

scientific knowledge used to make machinery and devices to improve business productivity and solve their problems

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19

productivity

measure of efficiency (output compared to input production) aka not being a lazy piece of shite

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20

output

goods and services delivered to consumers

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21

input

resources used for producing goods and services

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22

innovation

adding to an already existing product line or significantly improving an existing product or process

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23

research and development expenditure

activities done to improve existing products or creating new products.

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24

invention

development of something new

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25

market share

the proportion of the total market that a business has, calculated by the businessā€™ sales in the market divided by the total sales of all businesses in the market.

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26

marketing campaign

research ā†’ product ā†’ price ā†’ promotions ā†’ place ā†’ evaluation.

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27

upskilling

providing of training and further education to employees

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