MGMT 301

Which of the following types of managers are typically responsible for developing employees commitment to and ownership of the company performance?

Top managers

Which of the following skills includes the ability to recognize how a company fits into or is affected by its external environment?

Conceptual skills

Which of the following is defined as getting work done through others?

Management

Which of the following is a tactic in which an advocacy group actively tries to persuade consumers not to purchase a company’s goods or services?

Product boycott

which of the following involves identifying and addressing customer needs, trends, and issues before they occur

Proactive monitoring

Which component of the specific environment of an organization consists of rules that govern the business practices and procedures of specific businesses and professions

Industry regulation

When solar panels became popular in the market, Dabbanth, a company that manufactures and sells kitchen where developed containers fitted with solar panels to keep the food in the container heated for longer. following this innovation, Dabbanth became a leading brand-name. in the context of the general environment this scenario best illustrates the effect of the

Technological component on organizations

Tradcuisie souvenirs is a company that manufactures souvenirs that represent the traditional arts of the country yeingir. for the past few years the business of Tradcuisie souvenirs has been declining because of a shortage of artisans who have learned traditional crafts. In the context of the general environment this scenario best illustrates the effect of the_

Sociocultural component on organizations

Optalama, a leading chain of optical store, follows the practice of conducting surveys to study the strategies used by other optical stores in the city in which it operates. to maintain its position as the market leader, It monitors the other stores strength, weaknesses, and advertising and marketing campaigns. in this scenario, which of the following is most likely using?

Competitive analysis

Managers who always have their eye on their next job

Rarely establish more than superficial relationships with peers and coworkers

Khalid was fired from his job at a papermill for taking one week off from work, even though his leave had been approved by his manager. as this action is a violation of the terms of job security Khalid filed a suit against the papermill. He won the case and the papermill suffered losses, as it had to pay a hefty sum to Khalid as compensation. in the context of the general environment, the scenario illustrates the effect of the.

Legal component on organizations

Inspecting, maintaining, and repairing equipment are all a part of which process of management

Controlling

In the context of the skills that managers should possess, which of the following is a difference between technical skills and conceptual skills

Technical skills are the specialized procedures and knowledge required to get a job done whereas conceptual skills are the ability to understand how the different parts of a company affect each other

in the context of the internal and external forces that affect business, which of the following is a difference between stable environments and dynamic environments

in stable environments the rate of environmental change is slow, whereas in dynamic environments, the rate of environmental change is fast

In the context of management functions, which of the following is true of planning

It is one of the best ways to improve performance

In the context of management functions, which of the following best defines leading

Inspiring and motivating workers to work hard to achieve organizational goals

Ednus, a producer of a fashion magazine plans to acquire Hazeman‘s a producer of a women’s magazine, when Daniel, the chief financial officer of Hazeman‘s visits Ednus’s office to discuss the terms of the acquisition cari the chief executive officer of Edna personally greeted him upon his arrival. in the context of managerial roles, which of the following roles is cari illustrate in the scenario

Figurehead role

Cheizza, a pizza vendor in the country of Wisbane, believes that the taste of fresh cheese in it’s pizza is it’s unique selling point. however recently there has been a rise in the number of pizza vendors and who have started using fresh cheese to prepare their pizzas. This is led to a dramatic increase in the demand for cheese however, the amount of milk produced in the countries insufficient to meet the increased demand for cheese in the context of changing environments, which of the following does this scenario best illustrate

Resource scarcity

Because of a financial crisis, Issavne, an automobile manufacturer terminated 200 factory employees without prior notice. as a result the labor union filed against the company on the grounds of wrongful termination, and it had to pay a large amount in fines. in the context of the general environment, the scenario best illustrates the effect of the

Legal component on organizations

a business administrator in a school is determining how classes will be scheduled, which rooms will be allocated and who will teach each subject in the curriculum. which of the following management functions is illustrated in the scenario?

Organizing

Dream rim tires manufactured a batch of faulty tires. it apologized to the customers who purchased the tires and gave them free replacements and a discount coupon for their next purchase. This is an example of a.

Accommodative strategy

In the context of decision-making, a gap between a desired state and an existing state is known as a

Problem

In the context of workplace deviance, unlike personal aggression, political deviance

Involves using ones influence to harm others

Jackson is interviewing a candidate for a position in his company. He is not sure if the candidate is going to be an ethical employee so he asks him, What would you do if you see someone stealing things from the company. which of the following types of test is Jackson using the screen in the candidate

Overt integrity test

Jo Young a middle manager at an electronic accessories company presents a detailed estimate of the budget and the required number of temporary sales people needed for the next year. in the scenario, Joo Young has most likely contributed to developing the companies.

Tactical plan

Matthew refused to illegally download his favorite artists new album, even though his pre-ordered copy was arriving late. He believes that he cannot support the artist and the music industry If he illegally downloads music. in the context of kohlbergs state of moral development Matthew is at which stage of moral development.

Social contract stage

Pranavs friends are going to a party that serves alcohol, but Pranav refuses to go because he’s 15 years old and is below the legal drinking in his country. Pranav knows that he will not get caught but strongly feel that this is important to not do something illegal. in the context of kohlbergs stages of moral development is at which stage of moral development

Law and order stage

Princret Inc. a multinational clothing company provides scholarships to school children who cannot afford higher education. The scenario illustrates that the company is fulfilling is.

Discretionary responsibility

The main objective of which of the following types of planning is to keep choices open by making small simultaneous investments in many alternative plans

Options based planning

The only social responsibility that businesses have is to maximize profits according to the

Shareholder model

Two managers of Trion LLC get personal during a discussion about a project budget. They digress from this topic and start venting their anger toward each other. in this scenario the managers have.

A-type conflict

Which of the following is a companys social responsibility to not violate accepted principles of right and wrong when conducting its business

Ethical responsibility

Which of the following is a decision-making method in which members of a panel of experts respond to questions to each other until reaching agreement on an issue?

The Delphi technique

Which of the following is a difference between property deviance

Property deviance affects company, possessions, and products whereas production deviance affects the quality of work produced

Which of the following is a disadvantage of electronic brainstorming?

Outgoing individuals can find it difficult to express themselves in writing

Which of the following is a disadvantage of planning?

It creates a false sense of certainty

Which of the following is a social responsiveness strategy in which a company accepts responsibility for a problem and does all that society expects to solve that problem?

Accommodative Strategy

Which of the following is a type of operational plan that saves managers time because once the plan is created, it can be used repeatedly to handle frequently reoccurring event

Standing plan

Which of the following is defined as the process of choosing a goal in developing a method or strategy to achieve that goal?

Planning

Which of the following statements is true of planning?

It intensifies the effort put in by managers and employees

Arboreal Inc. an auto manufacturing company has been extremely successful in its home country. in an attempt to increase its profitability It has opened up new manufacturing plants and showrooms in three more countries. which of the following grand strategies has Arbore used in the scenario.

Growth strategy

As organizational performance problems become more visible managers may recognize the need to change, but still take no measures in which of the following stages of organization decline

Inaction stage

DramPharma is a company that manufactures and sells medicine to treat Huntington’s disease, a rare genetic disorder. The company controls 80% of the world’s industry in its segment. the company aims to seek steady growth in the industry in terms of adaptive strategies, DramPharma would most likely be categorized as a.

Defender

Heeleo inc is a television manufacturer that has been in the market for several years. Most television companies are now manufacturing LED and Smart televisions because they provide more utility and a better viewing experience when compared to direct view televisions. Heeleo, however has been reluctant to adopt new strategies because it thinks it’s direct view televisions were selling well when it first started and will continue to sell the same way, even if new competitors and better products enter the market . which of the following concepts is illustrated in the scenario

Competitive inertia

In the context of adaptive strategies, which of the following best describes prospectors

They seek fast growth by searching for a new market opportunities, encouraging risktaking, and being the first to bring innovative new products to market

In the context of direct competition between firms, which of the following affects the likelihood of an attack or a response to an attack

Market commonality

In the context of direct competition between firms, which of the following largely affects response capability, that is how quickly and forcefully a company can respond to an attack

Resource similarity

In the context of the Boston consulting group (BCG) matrix unlike cash cows, dogs have a

Small share of a slow-growing market

Klivinich is a manufacturer of oral hygiene products. in addition to manufacturing and selling oral hygiene products, klivinich also focuses on educating customers on oral hygiene and dental problems. All its employees are trained to answer questions and help customers with oral hygiene and dental problems. This has helped klivinich

Achieve a competitive advantage

Lemsey Corp. specializes in creating computer software. It has been working on an antivirus software that doesn’t need regular updates and has the most comprehensive virus database in the market. The software is being tested for design function and reliability. in the context of the experiential approach the innovation the antivirus is a.

Product prototype

Stenikson has three strategic business units, video games, fashion, and electronics. The company is planning to invest more money into it video games unit because it is a growing market, even though the company has a very small share in the market. In the context of the BCG matrix which of the following categories of SVU’s best describes the video games unit.

Question marks

TagWear, a company that manufacturers shoes, offers customized lightweight, and durable shoes, in different colors and sizes to complete with its rival company shoes. in this scenario which of the following strategies is tagwear using to reduce its rivals market share?

Attack strategy

When Pocdio, an application development software was released, it was widely accepted by customers. however, a few months after its release, users began experiencing a lag in its interface. Customers eventually stopped using the software, and started to use newer and better alternatives. in the context of innovation streams, which of the following concept does a scenario best illustrate

Technological lockout

Which of the following best defines cash cows in the BCG matrix

They are companies that have a large share of a slow growing market

Which of the following best defines technological discontinuity

It is the phase of an innovation stream in which a scientific advance or a unique combination of existing technologies creates a significant breakthrough in performance or function

Which of the following is a cycle of repetition in which a company tests a prototype of a new product or service, improves on that design and then build and test the improved product or service prototype

A design iteration

Which of the following is not a grand strategy that companies used to decide what businesses they should be in

Diversification

Which of the following statements is true of resistance to change?

It decreases when change efforts receive significant managerial support

Which of the following supports the status quo that is the existing conditions in an organization

Resistance forces

Wilph, an automobile manufacturer launched its new compact car. The car provides the highest mileage and has the lowest price in its market segment .in the context of innovation streams, Which of the following concepts does the scenario best illustrate

A joint venture when two existing companies collaborate to form a third company is the most common

Strategic alliance

A team of engineers and architects has been formed to work on the construction of a bridge. The team will work together on site till the construction of the bridge is complete, there after it will be dissolved. This team is an example of a.

Project team

Adaptability screening is used to assess how well managers and their families are likely to adjust to foreign cultures

True

Fit for life gym, a large US-based fitness center receives royalty payments from WeWellness, a small Canadian company for using its name and gym equipment. The fit for life brand is well-known across the world and many fitness centers use it’s brand to attract customers. This form of agreement is an example of.

Licensing

Identify a true statement about cross functional teams

They are intentionally composed of employees from different departments of an organization

Identify a true statement about team norms

They often lead to stronger organizational commitment

In the context of cross cultural training, the practice of adapting to cultural differences is called

Cultural simulation

In the context of the stages of team development, which of the following is a difference between storming and performing

Conflicts and disagreements often characterize the storming stage, whereas disagreements are rare in the performing stage

In which of the following ways can teams have healthy conflicts?

By focusing on issues rather than personalities

In which stage of team development will team members have accepted team goals, be operating as a unit and as indicated by the increase in performance be working together effectively

Norming

Preimcrest, an oral care company in the country of Holtmont, bought an oral care company called SerenCrest in the country of Hofstadden. The scenario is an example of.

Direct foreign investment

Purchasing power is an agreement in which a foreign business owner pays a company a fee for the right to conduct business in that country

False

Self managing teams are different from semi autonomous work groups in that team members

Manage and control all of the major tasks directly related to production of a product without first getting approval from management

The fact that founding companies bear only part of the cost and risks of that business is one of the advantage

A joint venture

Two factors that help companies determine the growth potential of foreign markets are purchasing power and foreign competitors

True

When conducting global business, companies should attempt to identify the two types of political risk, workforce quality and economic uncertainty

False

Which of the following can help reduce uncertainty about how to act and decrease misunderstandings between expatriates and their families and locals

Cross cultural training

Which of the following is a difference between individualist and collectivist?

Unlike individualists collectivist would rather cooperate than compete

Which of the following is typically preferred by managers who are charged with making the international business successful in their countries?

Local adaptation

Which of the following statements is true of a work team?

A work team consists of a small number of people with complementary skills

According to expectancy theory, one of the factors that affects the conscious choices people make about their motivation is

Valence

Chad used to work as a doctor in a federal government hospital. after retiring he started a private clinic to continue practicing medicine and to maintain his reputation as a doctor. in the context of Maslow’s hierarchy of needs the scenario best illustrates chads

Esteem needs

Claire is 25 years old. She owns an editorial services firm. Her employees Average age is 30. claire preferred to hire new graduates and train them instead of hiring experienced people. The age discrimination that Claire displays could be because she believes the older workers.

Are not interested in learning new things

Edward has been working as a commissioning editor in a publishing firm for the past two years. to reward him for his excellent performance, The company promoted him to the position of head editor. This scenario Best illustrates a.

Extrinsic reward

Emily worked at a textile manufacturing company. after injuring her hand in an accident, She was unable to perform her duties. Her supervisor asked her to stay at home till he found a replacement job for her at the firm. however, he did not contact her and she was eventually forced to quit her job. which of the following types of disc discrimination Did Emily experience

Disability discrimination

Every member of the space selling team at sportine, a company that produces a monthly sports magazine is given a target of eight full page advertisements. A member might receive his or her bonus after she secure 7, 9 , or 10 advertisements per month provided he or she manages to secure an average of eight advertisements. in the context of reinforcement theory of motivation which of the following intermittent reinforcement schedules Does the scenario best illustrate

Variable ratio reinforcement schedule

In the context of equity theory, pay fringe benefits, status symbols, and job titles and assignments are examples of

Outcomes

In the context of reinforcement theory, which of the following directly affects the attractiveness of rewards

Reinforcement contingencies

Christie is elated after being promoted to senior sales manager. She hopes to receive another promotion by the end of the next fiscal year. She wants to gain more recognition in the organization and in society. in the context of Maslow’s hierarchy of needs, this scenario best illustrates Christie.

Esteem needs

Madison is a manager in a furniture store. She is good natured, tolerant, and trustworthy her subordinate finds it easy to approach her with problems in the context of personalities, Madison can be described as being

Agreeable

Matteo’s, a Hispanic sales executive, is a new employee at Taupe Inc. Kevin, an Irish American, is a marketing executive at taupe with two years of experience. Kevin is assigned to the task of mentoring Mateos. The objective of mentoring is not only to try and train Mateo, but also to change employees stereotypical beliefs and attitudes about different ethnic groups .this scenario illustrates

Diversity pairing

Minter is a small software technology firm. to create equal opportunities in the workplace minters management wants to hire more African-Americans Asian Americans and Hispanics. This scenario illustrates the concept of.

Affirmative action

Serena, an instrumentation engineer, has been designed the challenging task of designing a specialized device to sterilize medical equipment. Serena believes that hard work and perseverance will help her perform well and complete the design on time. her belief turns out to be a factor of motivation for her as a result, she completes the project by meeting all the requirements on time. in this context Serena is motivated by

Expectancy

The human resources department of Mevertyn, a public relations firm, decided to stop giving meal coupons to the employees who come late to office. which of the following theories of motivation does this scenario best illustrate

Reinforcement theory

When the employees of a company feel that rewards are fairly allocated it illustrates

Distributive justice

Which of the following is the degree to which someone is active, assertive gregarious, sociable, talkative and energized by others

Extroversion

Which of the following is true of older Workers

They are more likely to be careful about the quality of their work

Which of the following statements is not true of affirmative action?

It guarantees workplace diversity

Which of the following terms refers to a variety of demographic, cultural, impersonal differences among an organizations, employees, and customers

Diversity

Which of the following will help managers in managing company diversity programs effectively?

Tailoring opportunities to individuals