oral communications midterm

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Last updated 2:16 AM on 10/20/25
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15 Terms

1
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what are the three types of  listening?

Passive, active, and critical

2
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define and list and example of Passive listening

Definition: listening that doesn’t actively engage the speaker’s ideas and arrangements

example: what we do when we are watching TV or streaming videos

3
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define and list and example of active listening

Definition: Active listeners think about the meaning, relevance, and persuasiveness of what a speaker is saying

Examples: processing the information and asking questions

4
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define and list and example of critical listening

Definition: listening with the goal of evaluating what is said in addition to listing actively for meaning, relevance and first impressions of the persuasiveness of the claims that the speaker is making 

Example: take notes of their impressions of the speaker and consider their own biases

5
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list Monroe’s motivated sequence

  • Attention

  • Need

  • Satisfaction

  • Visualization

  • action

6
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define and list and example of Attention

Definition: it is something to grab the audiences attention

7
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define and list and example of need

Identify what the problem is

8
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define and list and example of satisfaction

Explain the solution

9
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define and list and example of Visualization

paint a picture with words of how the solution will make things better

10
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define and list and example of action

show how to implement the solution

11
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what are the types of preparation and delivery

speech from memory, manuscript speech, extemporaneous speech, Impromptu speaking

12
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speech from memory

A speech that is written out memorized then delivered

13
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manuscript speech

A speech that is written out and read to the audience

14
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extemporaneous speech

A speech delivered from written notes or outline

15
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Impromptu speaking

a speech delivered on the spot without preparation

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