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Chapter 4 - Personality & values

Personality

  • Personality: sum total of ways in which an individual reacts and interacts with others.

    • Measuring personality can be used in hiring decisions and forecasting who is better for a job.

    • Personality determinants

      • Heredity: factors determined at conception; one’s biological, physiological and inherent psychological makeup.

      • Individuals personality has to do with heredity and the environment.

      • Personality traits: enduring characteristics that describe an individual’s behavior.

  • Myers-Briggs Type Indicator (MBTI): personality test that taps four characteristics and classifies people into 1 of 16 personality types.

    • 4 characteristics

      • Extroverted VS introverted

      • Sensing VS intuitive

      • Thinking VS feeling

      • Judging VS perceiving

    • Weakness: it forces people into being one way or the other, there is no in-between you are either introverted or extroverted.

    • Strength: good tool that provides career guidance and increases self-awareness.

  • Big Five personality model: personality assessment model that taps 5 basic dimensions

    • Extroversion: personality dimension that describes someone who is sociable, gregarious and assertive.

    • Agreeableness: personality dimension that describes someone who is good natured, cooperative and trusting.

    • Conscientiousness: personality dimension that describes someone who is responsible, dependable, persistent and organized.

    • Emotional stability: personality dimension that characterizes someone as calm, self confident, secure (positive) VS nervous, depressed and insecure (negative).

    • Openness to experience: personality dimension that characterizes someone in terms of imagination, sensitivity and curiosity.

    • How do the Big Five Traits predict behavior at work?

      Model of how Big Five traits influence OB criteria

    • Other personality traits relevant to OB

      • Core-self evaluation: degree to which an individual likes/dislikes himself/herself as capable and effective, and whether the person feels in control of his/her environment or powerless over the environment.

      • Machiavellianism: degree to which an individual is pragmatic, maintains emotional distance and believes that ends can justify means.

      • Narcissism: tendency to be arrogant, have a grandiose sense of self importance, require excessive admiration and have a sense of entitlement.

      • Self-monitoring: personality trait that measures an individual's ability to adjust his/her behavior to external, situational factors.

      • Risk-taking → managers in large organizations may be more willing to take risks than entrepreneurs.

      • Type A personality: aggressive involvement in a chronic, incessant struggle to achieve more and more in less and less time and if necessary against the opposing efforts of other things other people

        • Are always moving, walking and eating rapidly

        • Feel impatient with the rate at which most events take place

        • Strive to think or do two of more things at once

        • Cannot cope with leisure time

        • Are obsessed with numbers, measuring their success in terms of how many or how much of everything they acquire

      • Proactive personality: people who identify opportunities, show initiative, take action and persevere until meaningful change occurs.

    • Personality and situations

      • Situation-strength theory: theory indicating that the way personality translates into behavior depends on the strength of the situation.

      • Trait Activation Theory (TAT): theory that predicts that some situations, events or interventions “activate” a trait more than others.

Values

  • Values: basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.

  • Value system: hierarchy based on a ranking of an individual’s values in terms of their intensity.

  • Classifying values

    • Terminal values: desirable end-states of existence; the goals a person would like to achieve during their lifetime.

    • Instrumental values: preferable modes of behavior or means of achieving one’s terminal values.

  • Contemporary work values

    • More importance on challenge and advancement, career progression, job satisfaction, personal growth and autonomy also, loyalty and trust.

Linking an individual’s personality and values to the workplace

  • Personality-job fit: theory that identifies six personality types and proposes that the fit between personality type and occupational environment determines satisfaction and turnover.

  • Person-organization fit: theory that people are attracted to and selected by organizations that match their values and leave when there is not compatibility.

Global implications

  • Hofstede’s framework for assessing cultures

    • Power distance: national culture attribute that describes the extent to which a society accepts that power in institutions and organizations is distributed unequally.

    • Individualism VS collectivism

      • Individualism: national culture attribute that describes the degree to which people prefer to act as individuals rather than as members of groups.

      • Collectivism: national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.

    • Masculinity VS femininity

      • Masculinity: national culture attribute that describes the extent to which the culture favors traditional masculine work roles of achievement, power, and control. Societal values are characterized by assertiveness and materialism.

      • Femininity: national culture attribute that indicates little differentiation between male and female roles; a high rating indicates that women are treated as the equals of men in all aspects of the society.

    • Uncertainty avoidance: national culture attribute that describes the extent to which a society feels threatened by uncertain and ambiguous situations and tries to avoid them.

    • Long-term orientation VS short-term orientation

      • Long-term orientation: national culture attribute that emphasizes the future, thrift and persistence.

      • Short-term orientation: national culture attribute that emphasizes the present and accepts change.

  • GLOBE framework for assessing cultures

    • Similar to Hofstede’s, but with 2 added dimensions:

      • Humane orientation

      • Performance orientation

Chapter 4 - Personality & values

Personality

  • Personality: sum total of ways in which an individual reacts and interacts with others.

    • Measuring personality can be used in hiring decisions and forecasting who is better for a job.

    • Personality determinants

      • Heredity: factors determined at conception; one’s biological, physiological and inherent psychological makeup.

      • Individuals personality has to do with heredity and the environment.

      • Personality traits: enduring characteristics that describe an individual’s behavior.

  • Myers-Briggs Type Indicator (MBTI): personality test that taps four characteristics and classifies people into 1 of 16 personality types.

    • 4 characteristics

      • Extroverted VS introverted

      • Sensing VS intuitive

      • Thinking VS feeling

      • Judging VS perceiving

    • Weakness: it forces people into being one way or the other, there is no in-between you are either introverted or extroverted.

    • Strength: good tool that provides career guidance and increases self-awareness.

  • Big Five personality model: personality assessment model that taps 5 basic dimensions

    • Extroversion: personality dimension that describes someone who is sociable, gregarious and assertive.

    • Agreeableness: personality dimension that describes someone who is good natured, cooperative and trusting.

    • Conscientiousness: personality dimension that describes someone who is responsible, dependable, persistent and organized.

    • Emotional stability: personality dimension that characterizes someone as calm, self confident, secure (positive) VS nervous, depressed and insecure (negative).

    • Openness to experience: personality dimension that characterizes someone in terms of imagination, sensitivity and curiosity.

    • How do the Big Five Traits predict behavior at work?

      Model of how Big Five traits influence OB criteria

    • Other personality traits relevant to OB

      • Core-self evaluation: degree to which an individual likes/dislikes himself/herself as capable and effective, and whether the person feels in control of his/her environment or powerless over the environment.

      • Machiavellianism: degree to which an individual is pragmatic, maintains emotional distance and believes that ends can justify means.

      • Narcissism: tendency to be arrogant, have a grandiose sense of self importance, require excessive admiration and have a sense of entitlement.

      • Self-monitoring: personality trait that measures an individual's ability to adjust his/her behavior to external, situational factors.

      • Risk-taking → managers in large organizations may be more willing to take risks than entrepreneurs.

      • Type A personality: aggressive involvement in a chronic, incessant struggle to achieve more and more in less and less time and if necessary against the opposing efforts of other things other people

        • Are always moving, walking and eating rapidly

        • Feel impatient with the rate at which most events take place

        • Strive to think or do two of more things at once

        • Cannot cope with leisure time

        • Are obsessed with numbers, measuring their success in terms of how many or how much of everything they acquire

      • Proactive personality: people who identify opportunities, show initiative, take action and persevere until meaningful change occurs.

    • Personality and situations

      • Situation-strength theory: theory indicating that the way personality translates into behavior depends on the strength of the situation.

      • Trait Activation Theory (TAT): theory that predicts that some situations, events or interventions “activate” a trait more than others.

Values

  • Values: basic convictions that a specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.

  • Value system: hierarchy based on a ranking of an individual’s values in terms of their intensity.

  • Classifying values

    • Terminal values: desirable end-states of existence; the goals a person would like to achieve during their lifetime.

    • Instrumental values: preferable modes of behavior or means of achieving one’s terminal values.

  • Contemporary work values

    • More importance on challenge and advancement, career progression, job satisfaction, personal growth and autonomy also, loyalty and trust.

Linking an individual’s personality and values to the workplace

  • Personality-job fit: theory that identifies six personality types and proposes that the fit between personality type and occupational environment determines satisfaction and turnover.

  • Person-organization fit: theory that people are attracted to and selected by organizations that match their values and leave when there is not compatibility.

Global implications

  • Hofstede’s framework for assessing cultures

    • Power distance: national culture attribute that describes the extent to which a society accepts that power in institutions and organizations is distributed unequally.

    • Individualism VS collectivism

      • Individualism: national culture attribute that describes the degree to which people prefer to act as individuals rather than as members of groups.

      • Collectivism: national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.

    • Masculinity VS femininity

      • Masculinity: national culture attribute that describes the extent to which the culture favors traditional masculine work roles of achievement, power, and control. Societal values are characterized by assertiveness and materialism.

      • Femininity: national culture attribute that indicates little differentiation between male and female roles; a high rating indicates that women are treated as the equals of men in all aspects of the society.

    • Uncertainty avoidance: national culture attribute that describes the extent to which a society feels threatened by uncertain and ambiguous situations and tries to avoid them.

    • Long-term orientation VS short-term orientation

      • Long-term orientation: national culture attribute that emphasizes the future, thrift and persistence.

      • Short-term orientation: national culture attribute that emphasizes the present and accepts change.

  • GLOBE framework for assessing cultures

    • Similar to Hofstede’s, but with 2 added dimensions:

      • Humane orientation

      • Performance orientation

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