EMOTIONAL INTELLIGENCE AND INTERPERSONAL SKILLS

These flashcards focus on key vocabulary related to emotional intelligence and interpersonal skills, summarizing critical concepts from Unit 3.

Affect

An umbrella term that covers both emotions and moods, representing an individual's experience of feelings.

Emotion

The label given to the affect being experienced, such as defining excitement as a positive and stimulating arousal.

Mood

A less intense and more enduring emotional state that lasts longer than emotions, typically hours or days.

Basic Emotions

Six universal emotions that include anger, fear, sadness, happiness, disgust, and surprise.

Emotional Intelligence (EQ)

The ability to understand, use, and manage your own emotions positively to relieve stress and communicate effectively.

Self-management

The ability to control impulsive feelings and behaviors, manage emotions healthily, and adapt to changing circumstances.

Self-awareness

Recognition of one's own emotions and how they affect thoughts and behavior, including strengths and weaknesses.

Social awareness

The ability to understand the emotions, needs, and concerns of others, including picking up on emotional cues.

Relationship management

Skills related to developing and maintaining good relationships, communicating clearly, and managing conflict.

Interpersonal Skills

Qualities and behaviors exhibited when interacting with others, crucial for success in a work environment.