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When Josephine uses an instant messaging application to ask her coworkers questions related to a presentation she is developing for an upcoming conference, she is improving her productivity using a(n) __
workgroup information system
workgroup information systems include instant messaging software, electronic conferencing software, and collaboration software used to move groups through the steps of a process toward their goals.
workgroup information system
Which component of Leavitt's Diamond defines roles, responsibilities, and lines of authority among members of the organization, which must be understood and accepted for the organization to operate successfully?
structure
Suppose you need to advise someone about getting a certification. Which of the following will be appropriate advice?
Certifications are often vendor-specific.
For someone to be a good CIO, technical ability is the most important characteristic.
False
CIOs need strong technical, business, and inter-personal skills.
If an attack is dangerous enough, it may warrant shutting down or disconnecting critical systems from the network.
True
In a denial-of-service (DDoS) attack, the perpetrator ____.
instructs the zombie computers to send simple access requests to target computers
Which statement about ethics and laws is true?
Legal acts conform to the law, whereas ethical acts conform to an individual's beliefs.
The term ethics refers to the set of principles about what is right and wrong that individuals use to make choices, whereas the term law refers to a system of rules that tells us what we can and cannot do.
True
Corporate social responsibility activities such as philanthropy benefit for-profit organizations because they _____.
gain the goodwill of the community
A database management system (DBMS) serves as an interface between an application program and a database.
True
_____ is a special-purpose programming language for accessing and manipulating data stored in a relational database.
Structured Query Language (SQL)
A(n) _____ is a characteristic or set of characteristics in a record that uniquely identifies the record.
primary key
A conversion funnel is a visual depiction of a set of words that have been grouped together because of the frequency of their occurrence.
False
Which of the following is a potential disadvantage of self-service analytics?
It can lead to over-spending on unapproved data sources and business analytics tools.
During drill-down, you go from high-level summary data to detailed levels of data.
True
With _____, business transactions are accumulated over a period of time for processing as a single unit.
batch processing systems
Enterprise resource planning (ERP) systems work directly with manufacturing machines on the production floor.
False, b/c interorganizational IS
With an online transaction processing (OLTP) system, multiple transactions are accumulated over a period of time and prepared for processing in a large batch of similar transactions.
false
Which type of IS project has the highest risk of failure?
breakthrough
If a company considers its IS organization to be a game changer, then its strategy would be to use IS to achieve a competitive advantage.
Correct!
True
Strategic planning provides a clearly defined direction to guide decision making at all levels throughout the organization.
True
Which objective is true of projects?
They have a unique purpose.
Every project should have a well-defined objective.
True
The role of a _____ is to provide direction and funding for a project.
project sponsor