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Business objective
It’s a measurable target a b sets to ahcive within a certain time frame
They should be SMART → giving direction + allow peformemance to be measured
what is survival as a busines objective
St aim , especially for strategic ups / during crisis
this can be done by building a consumer base + establish a brand in market . focus on CF mnagaments → ensure b meets break even piont as able to reach sustained level of sales . use penetration pricing to attract customers .
once ahcive forms shifts to growth / profit maximisation
what is profit maximisation
making the highest amount of profit from a given amount of resources
enables pay R+D cost . increase dividend for shareholders + raise share price → attract investors . allows reinvestment for LT growth
May damage reputation if seen as exploitative / quality declines
what is a Tactical example of profit maximisation
shrinkflation
keeping prices the same but reduce p size so don't have to pass cost onto consumers → avoiding a prise rise that could reduce D / negatively impact b
what are the 6 main types of b objectives
ales maximisation
Market share
cost efficient
E welfare
customer satisfaction
Social objects
1) sales maximisation
prioritising revenue growth over profit
Profit figures end to be annual so can be examined . motivate staff who’s pay is linked to SV . attract investors who view strong sales data as performed indicators .
BUT high sales dosnt always mean high profit if cost rise to fast
4) market share
the % of an industries total sales a b holds
key indicators of comeptitive - loss of MS signals finical problems . High MS strengthens Bargaining power with suppliers + create brand recognition .
BUT may cut price too heavily to win MS → damages profits
5) cost efficiency
producing the lowest possible unit cost which is crucial in transport + manufacturing where cost make up a large share of total expenses
crucial in comeptitive market as low cost enables comepete on low price
achieved through lean production ( elimates resource waste + time ) , cheaper suppliers , paying lower wages to unskilled workers
BUT over focus on cost cutting may damage quality + brand reputation
6) e welfare
improving the environment + wellbeing of e
improves morals , motivation , productivity . enhances reputation as an ethical employer → easier recruitment + retention → reduce LT cost
BUT ST cost rise → lowers immediate profits
7) customer satisfaction
by providing exeunt customer service , delivering high quality p , offering attractive prices
especialy important in service industries . + achieved through monitoring services + reduces complaints + marinating quality
this → relates sales , brand loyalty , work of mouth marketing
but can increase cost ( training , high quality input )
6) social objectives
balance profit making with commitment to social / environmental responsibilities
done through reducing environmental impact ( sustainable packaging ) . paying faire wages in developing countries
this builds psotive public image → strengthens brand equity + increases imports as consumers + investors value suitability
BUT reduces ST profit to build LT comepttivenes + resilience