Strategies to Avoid Communication Barriers

Oral Communication

COMPLETENESS

communication should include everything that the receiver needs to hear for him/ her to respond, react, or evaluate properly.

CONCISENESS

The message should be direct or
straight to the point.

CONSIDERATION

consider relevant information about his/her receiver such as mood, background, race, preference, education, status, and needs, among others.

CONCRETENESS

The message should be concrete and supported by facts, figures, and real-life examples and situations

COURTESY

respecting the culture, values, and beliefs of his/her receivers.

CLEARNESS

the use of simple and specific words to express ideas.

CORRECTNESS

Grammar and sentence structure

Effective communication requires the message to be

Clear and concise, Accurate, Relevant to the needs of the receiver, Timely, Meaningful, Applicable to the situation

The channel should be

Appropriate, Affordable, Appealing

intercultural communication

happens when individuals interact, negotiate, and create meanings while bringing in their varied cultural backgrounds.

intercultural communication

is the sending and receiving of messages across languages and cultures.

Stage 1: Denial

The individual does not recognize cultural differences.

Stage 2: Defense

The individual starts to recognize cultural differences and is intimidated by them, resulting in either a superior view on own culture or an unjustified high regard for the new one.

Stage 3: Minimization

Although individuals see cultural differences, they bank more on the universality of ideas rather than on cultural differences.

Stage 4: Acceptance

The individual begins to appreciate important cultural differences in behaviors and eventually in values.

Stage 5: Adaptation

The individual is very open to world views when accepting new perspectives.

Stage 6: Integration

Individuals start to go beyond their own cultures and see themselves and their actions based on multifarious cultural viewpoints.