consultation skills

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Last updated 6:00 PM on 1/1/26
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13 Terms

1
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describe consent and capacity as a legal requirement

  • consent and capacity are a legal requirement

  • the mental capacity act 2005 and case law such as Montgomery v Lanarkshire (2015) establish that healthcare professionals must ensure patients are informed, capable and free to make decisions

2
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describe consent and capacity in terms of patient safety and ethical practice

  • obtaining valid consent protects patients from harm and respects their autonomy

  • assessing capacity ensures decisions are made by those who can understand the information and make an informed choice

3
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define consent

voluntary, informed and ongoing agreement of a patient to receive a treatment, intervention or care - it must be specific to the procedure and given by someone with capacity

4
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define capacity

  • the patient’s ability to make a decision about their care or treatment at the time it is need - a patient has capacity if they can:

    • understand information relevant to the decision

    • retain that information long enough to make a choice

    • weigh the information to make an informed decision

    • communicate their decision

5
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describe the mental capacity act (2005)

  • presumes adults have capacity unless proven otherwise

  • decisions must be made in the person’s best interests if they lack capacity

  • supports use of the least restrictive option

  • requires documentation of capacity assessments

6
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what is Gillick competence?

a legal principle used in the UK to decide whether a child (under 16) can consent to their own medical treatment - without parental knowledge or permission - if they have enough understanding and intelligence to fully comprehend what is being proposed

  • fraser guidelines are a subset of Gillick that applies specifically to contraceptive advice

7
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what are the five key principles of the MCA 2005?

  • presumption of capacity

  • support to make decisions

  • unwise decisions do not mean lack of capacity

  • best interests

  • least restrictive option

8
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describe the seven components of the pendleton framework

  • define the reason for the patient’s attendance

  • consider other problems the patient may have

  • choose appropriate action for each problem with the patient

  • achieve sa shared understanding of the problems

  • involve the patient in management and encourage responsibility

  • use time and resources appropriately

  • establish or maintain a relationship with the patient

9
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describe the calgary-cambride consultation guide

  • initiating the session

  • gathering information

  • physical examination

  • explanation and planning

  • closing the session

10
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describe what is meant by patient-centred care

providing care that is respectful of and responsibe to individual patient preferences, needs and values, and ensuring that patient values guide all clinical decisions

11
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describe the ICE mnemonic tool

  • I - ideas - patient ideas, thoughts and beliefs regarding the cause

  • C - concerns - patient concerns and worries regaring each problem

  • E - expectations - patient expectations and goals regarding what help and outcome is expected for each problem

12
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describe the TED mnemonic tool

  • T - tell

  • E - explain

  • D - describe

13
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describe the LICEF acronym

  • L - lifestyle - how the patient’s condition or medication impacts their day to day life

  • I - ideas - what can the patient tell you about their medicine or health problem?

  • C - concerns - sometimes a patient may have concerns that you have not considered

  • E - expectations - what does the patient think the outcome will be

  • F - feeings - how does the patient feel about what is happening to them