Communication with Elderly Patients

Flashcards about communication strategies with elderly patients, covering changes in communication skills due to aging, sensory impairments, aphasia, dementia, and general recommendations for effective communication.

What are some physiological changes that can affect communication skills in elderly patients?

Changes in hearing, voice, and speech processes.

How does polypharmacy affect medication adherence in older patients?

Sensory impairment reduces their ability to manage medications, leading to decreased adherence.

Name three neurologic conditions that can affect communication in elderly patients.

Sensory impairment (sight and hearing loss), Aphasia, and Dementia.

What are some general recommendations for communicating with elderly patients?

Patience, careful use of language, and including a group effort (family, team).

What is the recommended maximum number of dosing times per day for elderly patients to improve medication adherence?

3 times per day at most.

What should pharmacists ensure regarding missed medication doses for senior patients?

That the senior fully understands what to do if they miss a dose and encourage them to call with questions.

What are some strategies to help elderly patients with poor hearing?

Check hearing aids, speak directly in front of the person, reduce background noise, and avoid shouting.

When communicating with visually impaired patients, what should you describe?

Describe the room layout, other people present, and what is happening.

What is aphasia?

Total or partial loss of the power to use or understand words due to brain damage.

What are some tips for communicating with individuals with aphasia?

Be patient, allow plenty of time, and ask the person about the best ways to communicate with them.

What are pictograms?

Pictograms are pictures that translate in Method, Side Effect, Body, Dosage, Form, graphic design and mixed

What is dementia?

Severe decline in mental ability that interferes with daily life.

How should you approach a person with Alzheimer's disease?

Always approach from the front or within their line of vision.

What type of voice is best heard by older adults according to the lecture?

A low-pitched, slow speaking voice.

In 'case 1', what are some things the pharmacist could have done differently?

The pharmacist could have greeted the older man with a smile and offered him a chair. Also, include the patient in the conversation and explain the medication schedule in simple words.

According to the lecture, what are some examples of pill boxes?

Automatic pill dispenser, simple pill box, weekly pill box, monthly pill organizer, and electronic pill organizer.

In 'case 2', what can the pharmacist do to enhance the communication process with a visually impaired patient?

Guide the patient to a comfortable place, explain what they are doing while doing it, and ask how to help (e.g., increasing light, reading pamphlets).

How could the pharmacist have better prepared the elderly patient for a counselling encounter in 'case 3'?

After greeting the patient, the pharmacist should have inquired about the patient’s health status and how she is feeling and then review the medications and see if you have any concerns.