Ch 15 Pharmacy Operations Management and Workflow
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6 Terms
American Society of Health-System Pharmacists (ASHP)
an association of pharmacists, pharmacy students, and technicians practicing in hospitals and health care systems, including home health care; has a long history of advocating for patient safety and establishing best practices to improve medication use
automated dispensing system (ADS)
electronic system used to dispense medications
medication error
any preventable event that may cause or lead to inappropriate medication use or patient harm
Pharmacy technician certification board (PTCB)
an organization that offers national certification for pharmacy technicians in the US
quality assurance (QA)
establishing systems for ensuring quality of a product
quality control (QC)
the use of established systems to ensure quality of a product
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