Practice Test 1

bureaucracy

traditional organizational structure, well-defined authority hierarchy and strict rules governing work behavior

Line-staff organizational structure

one group of employees who achieve goals of the organization (the line) and another group of employees who support the line (staff)

line

employees in an organization who are engaged directly in tasks that accomplish its goals Ex: ones making products on assembly lines or shop floors

staff

specialized employee positions designed to support the line Ex: bookkeeping, plant maintenance, public relations, marketing research, maintaining employee records

staff managers

as a group, better at managing relationships and more open to change and innovation than line managers

line managers

more service-oriented than staff managers, but less open to change

matrix

organizational design that is structured by both product and function simultaneously, the why not both structure, best suited for projects and products that require creativity and innovation Ex: IT companies, gadgets, and daiso. has two bosses. has tall and width characteristics

team-based organization structure

team members are the focus of achieving an organization's goals, structure supports reduced adherence to the organization's hierarchy. giving team members enough freedom and authority to perform their responsibilities. Ex: project base.

contingency models of org structure

woodward: there is no one correct structure, it will always depend on factors like the organization, its members, the goal, and the environment. when organizational structures fit the level of technological complexity, the organizations are productive. Ex: depends on what organization you have

contingency models of org structure

perrow: on information technology (IT) - all aspects of jobs, including equipment and tools used, the decision-making procedures followed, information and expertise needed.

contingency models of org structure: perrow

analyzable work, unanalyzable work

analyzable work

whether the technology can be broken down into simple, objective steps or procedures. Ex: there analyzable process, baking - there is a process in baking

unanalyzable work

work w/many exceptions has unfamiliar problems turning up often in the work process Ex: no process, psychologist - they have different approach

contingency models of org structure

routine, nonroutine, engineering, craft

routine

formal, highly rule-driven, and centralized

nonroutine

less formal, highly flexible (team or matrix org)

engineering

combination of both traditional and nontraditional

craft

they work alone