RCC 2 Final Exam

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72 Terms

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Sexual Harassment

Unwanted behavior of a sexual nature that creates a hostile working environment.

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First Degree Sexual Harassment

Hostile working environment based on the employee's sex, including crude jokes, body references, and repeated requests for dates.

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Second Degree Sexual Harassment

Quid pro quo harassment where employment decisions are based on succumbing to or refusing sexual advances.

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Sources of Sexual Harassment

Employee to employee, dental staff to patients, patients to staff, and vendors to staff.

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Professionalism Threat

Sexual harassment undermines mutual respect and trust in the dentist-patient relationship.

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Vulnerability of Patients

Patients are vulnerable, and exploitation is an abuse of power.

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Psychological Damage

Sexual misconduct by a dentist can cause psychological harm to the patient.

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Impairment of Clinical Care

Sexual involvement with a patient may impair their clinical care.

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Unethical Sexual Contact

Sexual contact between doctors and patients is unethical and can lead to professional discipline.

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Power Imbalance

The dynamic between doctors and patients creates a substantial power imbalance that must not be exploited.

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Minimizing Harassment Risk

Strategies include not disclosing personal details, documenting intrusions, and using the buddy system.

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Preventing Patient Harassment

Harassment includes unwanted comments or behavior that is sexually demeaning to the patient.

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ADA Code of Ethics - Beneficence

Dentists must provide a respectful and collaborative workplace environment.

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ADA Code of Ethics - Nonmaleficence

Dentists should avoid relationships that impair professional judgment or exploit patient confidence.

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Patient Autonomy

The right of patients to self-govern and have their confidentiality respected.

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Non-maleficence

The principle of doing no harm to patients.

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Beneficence

The obligation to promote the welfare of patients.

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Justice

The principle of fairness in treating all people.

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Veracity

The principle of truthfulness in patient interactions.

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Signs of Abuse

Common signs include injuries to teeth, soft tissues, and psychological indicators like depression and anxiety.

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AVDR Model

A model for addressing signs of abuse: Ask, Validate, Document, Refer/Report.

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ASK (AVDR Model)

Precautions before asking about domestic violence, ensuring privacy and proper training.

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VALIDATE (AVDR Model)

Using validating statements to facilitate conversations without judgment.

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DOCUMENT (AVDR Model)

Recording the interaction and signs observed for health and legal purposes.

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REFER/REPORT (AVDR Model)

Having a plan of action for reporting suspected abuse and addressing safety concerns.

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Dentist's Obligation

Ethically obligated to identify and report suspected abuse and neglect.

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Legal Obligation

Dentists must report suspected abuse or neglect as required by law.

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Legal obligation

Requirement to report suspected abuse or neglect.

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Child abuse

Legal duty to report suspected child abuse under 18.

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Adult abuse

Dentist's ethical duty to report suspected adult abuse.

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Elder abuse

Mandatory reporting of abuse for endangered adults.

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Endangered adult

Adult incapable of self-care due to various conditions.

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Autonomy

Respecting patient's rights to self-determination.

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Nonmaleficence

Obligation to avoid causing harm to patients.

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Intimate Partner Violence (IPV)

Abuse occurring between current or former partners.

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Physical IPV

Includes hitting, slapping, and strangulation.

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Emotional IPV

Involves name-calling and gaslighting behaviors.

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Financial IPV

Control over finances without partner's consent.

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Reproductive coercion

Manipulation regarding birth control and reproductive choices.

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CDC statistics 2022

1 in 3 women report severe IPV lifetime.

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Homicide victims

1 in 5 homicide victims killed by intimate partners.

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Indiana IPV rates

42% of women and 27.9% of men experience IPV.

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Child abuse reporting

Report when suspecting abuse for individuals under 18.

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Domestic violence reporting

Respect adult patient's confidentiality unless mandated.

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Adult Protective Services (APS)

Agency to report suspected elder abuse cases.

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Communication with visually impaired

Use clear communication and allow patient interaction.

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Oral Hygiene Instructions

Demonstrate techniques and ask for patient input.

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Patient confidentiality

Legal protection of patient information from disclosure.

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Reporting requirements

Legal obligations vary by jurisdiction and situation.

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Ethical obligations

Dentists must align ethical duties with legal requirements.

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Comprehensive assessment

Required for all residents in long-term care facilities.

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Transportation for dental care

Assistance in arranging transport for residents.

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Routine dental care

Essential services provided to long-term care residents.

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Phobia

Persistent, unrealistic, and intense fear of a specific stimulus, leading to complete avoidance of the stimulus/perceived danger.

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Symptoms of Depression (DSM)

Five (or more) of the following symptoms have been present during the same 2-week period and represent a change from previous functioning; at least one of the symptoms is either (1) depressed mood or (2) loss of interest or pleasure.

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Impact of Depression on Oral Health Care

Tricyclic antidepressants, SSRIs, both linked to xerostomia which can lead to increased incidence of caries.

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Mental Illness

Something that affects a person's thinking, feeling, mood, relation to others or function throughout the day.

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Bipolar Hypomania (DSM)

Presence of a manic episode of at least 1 week duration that leads to hospitalization or other occupational or social impairment.

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Fear

A feeling of disquiet that begins rapidly in the presence of danger and dissipates quickly once the threat is removed.

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Anxiety

Uneasiness over the anticipation of less specific or predictable threats that lasts longer and can also be adaptive.

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Hypnotherapy

Hypnotist attempts to influence the subjects' perceptions, feelings, thinking, and behavior by asking them to concentrate on ideas and images that may evoke the intended effects.

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Biofeedback

Use of instruments to measure, amplify, and feedback physiological information to the patient being monitored.

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Visualization

Part of guided imagery - Relaxation →visualization →positive suggestion.

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Progressive Muscle Relaxation

Tensing specific muscle groups for 5-7 seconds followed by 20 seconds of relaxation.

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Cognitive Behavioral Therapy

Learning to change negatively distorted thoughts (cognitions) and actions (behaviors).

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Exposure Therapy

Encourage the patients to discuss their status of fear and anxiety to construct a hierarchy of feared dental situations from least to most anxiety-provoking.

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Mental Health Chatbots

Newer Alternative Methods of Managing Anxiety.

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Impact of VR on Dental Anxiety

VR acts as a form of cognitive behavioral therapy.

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GAD Anxiety Scale

Asks patients how anxious they have been feeling in general and sums the point total to determine how anxious they are.

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Modified Dental Scale

Asks patients how anxious they have been feeling regarding the dentist. A score of 19 or above is a highly dentally anxious patient.

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Referral to Mental Health Providers

When a patient presents with suicidal, homicidal, or psychotic features such as auditory or visual hallucinations, mood or psychotic disorders.

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ADA Laws for Service Dogs

Under the federal Americans with Disabilities Act ("AwDA"), a service animal is a dog or miniature horse that is trained to do work or perform tasks for a person with a disability.