5.3 - Lean Production & Quality Management (HL)

These flashcards cover key concepts, features, and methodologies related to lean production and quality management, as outlined in the lecture notes.

What are the main features of lean production?

Less waste and greater efficiency.

What does Kaizen mean in the context of lean production?

Kaizen is a Japanese philosophy of making small and continuous improvements to increase efficiency and productivity.

What does JIT stand for and what is its purpose?

Just-in-Time; a stock management method that delivers stocks as needed, holding only minimum levels of stock.

What is the focus of Total Quality Management (TQM)?

The dedication of everyone in the organization to achieve quality standards, with quality seen from the consumer's perspective.

What is benchmarking?

The comparison of products, operations, processes, and financial data of a firm with others in the same industry, especially market leaders.

What are the benefits of implementing Quality Assurance?

It improves staff morale through participation, generates new ideas for improvement, and reduces wastage from reworking faulty products.

List two methods of managing quality discussed in the lecture.

Quality circles and benchmarking.

What is the impact of Total Quality Management on an organization?

Improved employee motivation, reduced waste, improved corporate image, and competitive advantage.

What is meant by 'muda' in lean production?

Muda refers to waste in the production process that does not add value.

What are the features of cradle to cradle (C2C) design?

A sustainable model of production based on natural processes that benefit the environment.