Knowledge Sharing

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35 Terms

1

True or False: Effective knowledge sharing is primarily about having the right technology platforms, not necessarily about the culture within an organization.

false

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2

An environment where employees feel safe to ask questions and admit knowledge gaps without fear of punishment is called _______________.

psychological safety

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3
  1. Which of the following is NOT a typical challenge to knowledge sharing within an organization?

  • A) Lack of psychological safety

  • B) Information islands

  • C) Over-documentation

  • D) Single point of failure (SPOF)

C

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4
  1. Select All That Apply: Which of the following are characteristics of “Information Islands”?

  • A) Unified knowledge base

  • B) Information fragmentation

  • C) Information duplication

  • D) Information skew

B,C,D

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5

A situation where critical knowledge resides with only one person is known as a _______________.

single point of failure

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6

True or False: “Parroting” refers to the deep understanding of a complex system, allowing for efficient problem-solving.

false

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7
  1. According to the chapter, what is more at the core of software engineering?

  • A) Code

  • B) People

B

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8
  1. Tribal knowledge is most accurately described as:

  • A) Formally documented procedures

  • B) Information known by individuals but not written down

  • C) Knowledge accessible to everyone in the organization

  • D) Outdated documentation

B

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9
  1. What is the first step when a new engineer joins Google?

  • A) They are assigned a project

  • B) They are assigned a mentor

  • C) They are assigned a machine

  • D) They are assigned a office

B

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10
  1. According to the text, which of the following is the MOST important part of an effective team?

  • A) Competitive spirit

  • B) Psychological Safety

  • C) Technical Expertise

  • D) Strong Leadership

B

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11

Fill in the Blank: When trying to learn something new, you should always be _______________ questions.

asking

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12
  1. The principle of “Chesterton’s Fence” emphasizes:

  • A) Always removing obstacles immediately

  • B) Understanding the reason for something before changing it

  • C) Building new fences for security

  • D) Ignoring existing structures

B

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13
  1. What is the primary disadvantage of getting one-to-one help?

  • A) Low bandwidth

  • B) Limited scale

  • C) High cost

  • D) Difficulty in finding experts

B

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14

What is the Google’s Q&A internal platform called?

YAQS (Yet Another Question System)

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15
  1. What is the most important way to achieve a safe and welcoming environment?

  • A) Having strict rules

  • B) Group interactions to be cooperative, not adversarial

  • C) Having clear leadership

  • D) Having experts on staff

B

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16
  1. Select All That Apply: Which of the following are examples of how Google engineers teach others?

  • A) Office Hours

  • B) Tech Talks

  • C) Teaching classes

  • D) Reviewing Code

  • E) All of the above

E

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17
  1. What is the primary goal of documentation?

  • A) To serve as a paper trail

  • B) To help readers learn something

  • C) To satisfy compliance requirements

  • D) To track project progress

B

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18

Google’s internal documentation platform that integrates documentation with source code is called _______________.

g3doc

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19

What are Google’s internal URL shorteners called? _______________

go/links

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20

What is the name of Google’s program for enforcing best coding practices? ______________.

Codelabs

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21

True or False: Code should be thought of as a way to transcribe knowledge.

true

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22
  1. Which of the following is NOT a goal of the readability program?

  • A) Enforce consistency

  • B) Avoid islands

  • C) Avoid drifting from established norms

  • D) To make code unreadable

D

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23

At a meta level, _______________ is knowledge.

code

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24

_______________ analysis tools are a powerful way to share best practices that can be checked programmatically.

static

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25

True or False: The value of codebase-wide consistency can be overstated.

true

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26

True or False: The more complicated a topic, the less important it is for there to be expert owners to maintain documentation.

false

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27

True or False: In a healthy learning culture, it is important to discourage failure in order to avoid mistakes.

false

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28
  1. Which of the following is a consequence of information islands?

  • A) Improved communication between teams

  • B) Redundant recreation of knowledge

  • C) Standardized processes across the organization

  • D) Centralized decision-making

B

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29

True or False: Canonical Sources of Information are decentralized, team-specific documents designed to foster unique approaches within each group.

false

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30

A structured approach to knowledge transfer where experienced employees guide new or less experienced ones is known as _______________.

mentoring

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31

Areas of code that engineers avoid modifying due to fear of causing issues are referred to as _______________.

haunted graveyards

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32
  1. Which of the following best describes “Information Skew”?

  • A) Complete lack of information on a topic

  • B) Different teams using conflicting methods for the same task

  • C) Information stored only in physical documents

  • D) Knowledge accessible only to senior management

B

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33

When different teams independently recreate the same processes due to lack of shared resources, this is called _______________.

information duplication

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34
  1. All-or-Nothing Expertise is an example of:

  • A) A well-balanced team with diverse skills

  • B) A knowledge gap where some know everything and others know very little

  • C) A mentorship program for new hires

  • D) A system of shared documentation

B

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35

Mimicking solutions or patterns without understanding them is known as _______________.

parroting

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