ITEC 3010 - Topic 3

Project management

for IT professionals includes planning, scheduling, monitoring and controlling

project manager

will break the project into tasks, determine the order the tasks must be performed, and determine how long each task will take

Microsoft Project

is a popular project management tool that can help create and monitor the project plan, report progress, and use risk management to make the process easier

Project manager

or project leader, usually is a senior systems analyst or an IT department manager

Microsoft Project

is a popular project management tool that can help create and monitor the project plan, report progress, and use risk management to make the process easier

Project coordinator

who handles administrative responsibilities for the team

Work breakdown structure (WBS)

involves breaking a project down into a series of smaller tasks

Two types of WBS charts

1. Gantt charts

2. PERT/CPM

Gantt chart

can simplify a complex project by combining several activities into a task group that contains subsidiary tasks

Program Evaluation and Review Technique (PERT)

is a bottom-up technique because it analyzes a large, complex project as a series of individual tasks

task/activity,

is any work with a beginning and end that requires company resources

events/milestones

which is a recognizable reference point that can be used to monitor progress

task pattern

Tasks in a WBS must be arranged in a logical sequence called a

three basic types of patterns

• dependent tasks

• multiple successor tasks

• multiple predecessor tasks

critical path

is a series of tasks that, if delayed, would affect the completion date of the overall project

Slack time

is the amount of time that the task could be late without pushing back the completion date of the entire project

systems analyst

must communicate complex ideas clearly and concisely, translate technical jargon into lay terms, and accurately grasp and address users’ needs

Risk identification

involves systematically identifying possible threats or uncertainties that could hamper the success of the systems analysis and design project

Delphi technique

a structured, iterative forecasting and decision-making process that gathers anonymous, independent opinions from a panel of experts over several rounds

Risk analysis

involves assessing identified risks based on their likelihood of occurrence and the severity of their impact

Two types of risk analysis

• qualitative risk

• quantitative risk

risk response plan

The next stage in risk management is creating a

Four risk response strategies

• Risk avoidance

• risk transfer

• risk mitigation

• risk acceptance

Risk management plan

is a summary of the risk identification, risk analysis, and risk response activities

Project management software

provides a platform for helping to plan, execute, monitor, and control all project activities