business - aproaches to staffing

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31 Terms

1
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Why are employees an asset to a business?

Customer service.

Abilities.

Sharing workload.

Ideas.

Efficiency.

Skill set.

2
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Impact on business of having employees as an asset

Pricing.

Reputation.

Innovation action.

Product.

Quality.

Recruitment.

3
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How will employees feel if they are treated as an asset?

Loyal.

Productive.

Efficient.

Proud.

Satisfied.

Creative.

4
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Remuneration

An amount of money that is paid to somebody for the work that they have to do.

5
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Wage

Paid to workers based on the amount that they work.

Usually for lower skilled or manual workers.

6
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Salary

A fixed amount that you usually get paid per month.

Usually highly skilled or not directly making the product.

7
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Ways that an employee is a cost to a business

Recruitment.

Welfare.

Training.

Severance.

8
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What is in a contract of employment?

Working hours.

Location.

Salary/wages.

Sick pay.

Job title.

Start/end date.

Duties/responsibilities.

Holiday entitlement.

9
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Dismissal

Happens if an employee has breached their contract of employment.

10
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Legal reasons for dismissal

If an employee is not capable of doing their job.

If an employee has behaved badly (misconduct).

11
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Redundancy

Occurs when the employees job role is no longer required.

12
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Why may a business make redundancies?

Reducing the number of staff employed.

Relocation of the business.

Business is closing down.

Increase in the use of technology.

13
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Permanent contract

A contract which has no end date and provides more financial security.

14
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Full time contract

Employees that work at least 35 hours a week.

15
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Temporary contract

Allows a business to meet a short term increase in demand or cover a staff absence, eg. Maternity/long term sickness.

16
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Part time

Less the ‘standard hours’ which can mean more flexibility in terms of covering absent employees.

17
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Home working

Employees can work from home some or all days of the week.

18
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Full time

Employees complete a set number of daily/weekly/monthly hours at times that suit them.

19
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Zero hour contract

A business employs a worker but doesn’t offer them guaranteed hours.

20
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Shift work

Used when a job role needs filling or more honours in a day than can be completed by a single worker so the hours are split up.

21
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Outsourcing

When a business hires out some activities to other businesses rather than doing them in house.

22
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Advantages of outsourcing

Allows employers to save money by not having to train staff in completely now processes foro tasks that may be needed occasionally.

23
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Disadvantages of outsourcing

Trust is put in a third party business meaning there could be implications of quality, reputation and future success.

24
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Impacts of flexible working on employer

Save on training costs.

Harder to monitor performance.

More productivity of happier staff.

May struggle to find staff due to zero hour contract.

25
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Impacts of flexible working on employee

Save on commuting costs.

Able to work around personal life.

Flexible working hours.

Harder to be motivated.

Concerns about job/financial security.

26
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Flexible working

Preparing staff to take on different jobs/roles within a business and therefore making them multi skilled.

27
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What do employers want from employees?

They need hark working and reliable staff to contribute to the production of products that can be sold for profit.

28
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What do employees want from their employers?

They need a secure income to support themselves and their families.

29
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Individual bargaining

When employees negotiate with their employers bout their own pay and working conditions, often through their appraisal process.

30
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Collective bargaining

When a group of employees is represented by workforce representatives who negotiate with employers on issues like pay.

31
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Work councils

A group of employers and employees who meet to discuss work related issues.

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