Meeting changes in consumer demand, handling the environmental threats, making new profits, other necessities
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Creating New Products Requires
understanding consumers, markets and competitors, and developing products that deliver superior value to customers
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Stages of New Product Development
1. Idea generation
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2. Idea screening
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3. Concept development and testing
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4. Marketing strategy development
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5. Business analysis
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6. Product development
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7. Test marketing
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8. Commercialization
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Idea Screening
screening new product ideas to spot good ones and drop poor ones as soon as possible
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Product Idea
an idea for a possible product that the company can see itself offering to the market
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product concept
a detailed version of the new product idea stated in meaningful consumer terms
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product image
the way consumers perceive an actual or potential product
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concept testing
testing new product concepts with a group of target consumers to find out if the concepts have strong consumer appeal
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methods of concept testing
-presenting the concepts to consumers symbolically or physically
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-asking customers to respond by answering questions about their reactions to the concepts
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3 parts of marketing strategy statement
- Describes the target market, planned value proposition, sales, market-share, and profit goals
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- Determines product's planned price, distribution, and marketing budget
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- Develops long-run sales, profit goals, and marketing mix strategy
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Business Analysis
a review of the sales, costs, and profit projections for a new product to find out whether these factors satisfy the company's objectives
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Product Development
Developing the product concept into a physical product
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test marketing
Introduces the product and its proposed marketing program into realistic market settings
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Commercialization
introducing a new product into the market
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Stages of Product Life Cycle
- Product Development
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-Introduction Stage
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- Growth Stage
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- Maturity Stage
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- Decline Stage
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price
Determines a firm's market share and profitability
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Customer value-based pricing
Based on buyers' perceptions of value rather than on the seller's cost
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2 types of value-based pricing
- Good value pricing
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- Value added pricing
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Good-value pricing
offers just the right combination of quality and good service at a fair price
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Value-added pricing
involves attaching value-added features and services to differentiate a company's offers and then charging higher prices
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Cost based pricing path
Design a good product -\> Determine product costs -\> Set price based on cost -\> Convince buyers of product's value
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Value- Based pricing path
Assess customer needs and value perceptions -\> Set target price to match customer- perceived value -\> Dertermine costs that can be incurred -\> Design product to delivery desired value at target price
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Types of Cost-Based Pricing
- Fixed costs (overhead)
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- Variable costs
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- Total Costs
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Cost-plus pricing (markup pricing)
adding a standard markup to the cost of the product
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Break-even pricing
setting price to break even on the costs of making and marketing a product, or setting price to make a target return
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competition-based pricing
setting prices based on competitors' strategies, prices, costs, and market offerings
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3 major pricing strategies
- customer value-based
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- cost-based
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- competition-based
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Internal factors affecting price decisions
-Overall marketing strategy, objectives, and the marketing mix
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-Organizational considerations
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External factors affecting price decisions
-Market and demand
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-Economy
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-Impact on other parties in its environment
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target costing
pricing that starts with an ideal selling price, then targets costs that will ensure that the price is met
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nonprice positions
deemphasize price and use other marketing mix tools
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who decides who should set prices?
management
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pure competition
the market consists of many buyers and sellers trading in a uniform commodity
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monopolistic competition
consists of many buyers and sellers trading over a range of prices rather than a single market price
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oligopolistic competition
consists of only a few large sellers. Because there are few sellers, each seller is alert and responsive to competitors' pricing strategies and marketing moves
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pure monopoly
the market is dominated by one seller. The seller may be a government monopoly, a private regulated monopoly, or a private unregulated monopoly.
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demand curve
a graph of the relationship between the price of a good and the quantity demanded
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price elasticity of demand
Measure of the sensitivity of demand to changes in price
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Inelastic Demand
Demand hardly changes with a small change in time
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Elastic Demand
Demand changes greatly with a small change in price
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Factors impacting pricing strategies
- Boom or recession
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- Inflation
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- Interest rates
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Responses to the grugality of post recession consumers
- Cut prices and offer discounts
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- Develop more affordable items
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- Redefine value propositions
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Market-skimming pricing
setting a high price to skim maximum revenues from the segments willing to pay the high price
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market penetration pricing
Setting a low price to attract a large number of buyers and a large market share
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customer-segment pricing
different customers pay different prices for the same product or service
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product form pricing
different versions of the product are priced differently but not according to differences in their costs
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location based pricing
involves a company charging different prices for different locations, even though the cost of offering each location is the same.
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time based pricing
occurs when a firm varies its price by the season, the month, the day, and even the hour. For example, movie theaters charge matinee pricing during the daytime, and resorts give weekend and seasonal discounts.
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FOB origin pricing
free on board carrier; at that point the title and responsibility pass to the customer
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uniform delivered pricing
charges the same price plus greight to all customers, regardless of their location
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zone pricing
Sets up 2 or more zones. All Customers within a given zone pay a single total price
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Basing point pricing
the seller selects a given city as a "basing point" and charges all customers the freight cost from that city to the customer location, regardless of the city from which the goods are actually shipped
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freight absorption pricing
The seller absorbs all or part of the actul freight charges to get the desired business; used for market penetration
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dynamic pricing
adjusting prices continually to meet the characteristics and needs of individual customers and situations
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Reasons for price cuts
- Excess capacity
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- Falling demand
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- Attempt to dominate the market
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Reasons for price increases
- Cost inflation
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- Over-demand
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value delivery network
a network composed of the company, suppliers, distributors, and, ultimately, customers who partner with each other to improve the performance of the entire system in delivering customer value
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marketing channels
Interdependent organizations involved in making a product or service available for use
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Channel level
a layer of intermediaries that performs some work in bringing the product and its ownership closer to the final buyer
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Direct marketing channel
no intermediary levels
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Indirect Marketing channels
one or more intermediary levels
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Types of flows that connect the institutions in the channel:
- physical flow of products
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- flow of ownership
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- payment flow
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- Information flow
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- promotion flow
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channel conflict
disagreements among marketing channel members on goals, roles, and rewards - who should do what and for what rewards
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vertical marketing system
consists of producers, wholesalers, and retailers acting as a unified system
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3 Types of VMSs
- Corporate (under single ownership)
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- Contractual (e.g. franchise)
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- Administered (Through the size and power of one of the parties)