Terrible Emails

Curse of knowledge: Once you know the answer to a riddle, it's hard to imagine not knowing it

that's the curse of knowledge.

Negativity bias: Even if the message was neutral, she read it as rude

a classic case of negativity bias.

Egocentrism: His email made no sense to the team because of his egocentrism

he assumed everyone had the same context.

Disjointed: The message felt disjointed, like random sentences put together.

chaotyczny, niespójny

Spiral: After getting a short reply, he started to spiral, imagining he’d failed completely.

popadać w panikę, nakręcać się

Assume: Don’t assume your reader understands the background

explain it.

Hostile: He read the period at the end of the sentence as oddly hostile.

wrogi

Ominous: The ellipsis at the end made the sentence feel ominous, like something bad was coming.

złowieszczy

Sincere: She sounded more sincere when she used fewer punctuation marks.

szczery

Disconnect: There’s often a disconnect between how you write something and how it's received.

rozbieżność, brak połączenia

Revisit: Let’s revisit this topic later when we have more information.

powrócić do tematu

Come across: That email came across as rude, even though I didn’t mean it that way.

sprawiać wrażenie, być odebranym jako

Approach: We should approach this issue from a different angle.

podejść do czegoś (metodą, nastawieniem)

Bump down: Your message may get bumped down in tone when someone else reads it.

obniżyć (np. ton, poziom czegoś)

Unhinged: His email was full of capital letters and seemed totally unhinged.

rozchwiany, niezrównoważony

Nudge: A small emoji can nudge the tone of your message in a more positive direction.

delikatnie popchnąć, przesunąć (w jakimś kierunku)