Goal Setting and Ethical Decision-Making in Organizations

These flashcards focus on key concepts from the lecture regarding goal setting, ethics in management, decision-making processes, and self-leadership.

Goal setting process

mission, vision, values

pos psych

pos emotion

intentional activity

Types of goals

short, long, stretch, distal, and proximal

types of plans

operational, tactical, direction, biz, and action

2 types of operational plan

standing and single use

Principles of goal setting

clarity, challenge, commitment, feedback, and task complexity

SMART Goals

Specific, Measurable, Achievable, Relevant, Time-bound

how managers apply diff goal setting approach

MGO

TQM

Contingency model of goal

Management by Objective (MBO)

management and employees agree on individual performance goals.

Total Quality Management (TQM)

focus on long-term quality improvement and customer satisfaction.

Managers track progress thro Performance Dashboard

KPI for financial and balance scoreboard for nonfinancial

Ethics def

Moral principles governing behavior regarding right and wrong.

indiv ethics

stages of moral development

org ethics

neg impact on stakeholder for unethical practice

govt ethics

regulate biz ethics

global community ethics

follow UN

process for managing org ethics based on

legal

indiv

virtue

long term self interest

community

utilitarian

distributed justice

mgt role in building responsible biz based on

ethics training and applying ethical decision

biz approach on social responsibility

CSR

Social Responsibility

An ethical framework outlining managers' duties to org and beyond.

role of social entrepreneurship in society

social purpose

consequence

enterprising nonprofit

social entrepreneur

 start biz for profit and societal benefit

types of decision

non/programmed

5 steps model on decision making

Programmed Decisions

Routine decisions on pre-established rules and guidelines.

Nonprogrammed Decisions

Decisions in unique situations based on reason and intuition

steps to classical decision making model

1. Define prob

2. Identify and weight decision criteria

3. Generate many alternatives

4.rate alternatives based on criteria

5.choose,implement, and evaluate best alternative

Different decision making staples by managers

directive, analytic, conceptual, and beh

Factors influence decision in work

• Bounded rationality

• Satisfaction

• Intuition

• Bias

psychologist of heuristic

Kahneman and Tversky

types of heuristic

• Availability

• Anchoring

• Adj

Types of bias

• Common info

• Confirmation

• Sunk cost

• Hindsight

• Escalation of commitment

• Framing

Managers overcome barriers to decision making

 ben franklin balance sheet, report card method, and partner-in-absentia method

group decision making

Brainstorming

Delphi tech

Nominal group tech (NGT)

elon and steve job have in commone

ability to create reality distortion field

Self-Regulation Theory

discrepancy reduction

set standards

Social cognitive theory

dual control system

triadic reciprocal model

self efficiency

Focus on discrepancy production AND reduction

Self regulatory failure

extreme dysfunction in self regulatory process

Self mgt

beh strat

address how

Self-Leadership comes from

 intrinsic motivation and self determination theory

self leadership

beh and cognitive strat

address how, what, and why

Self determination theory

need for competence and self determination

founder of SPANX on external factor

sarah blakely

personal factor

Myers Briggs Type Indicator (MBTI)

Gallup’s CliftonStrength and VIA Character Strengths

olympic ski racer on combine 2 levels

Mikaela Shiffrin

movie on personal factor

everything everywhere all at once

musician with 4 fingers

Darius Simmons

world altering beh focused strat

using reminder

remove neg cue

inc pos/physical cue

Self imposed beh focused strat

self observation

self goal settting

conduct self examination

avoid fuzzy goal

set long and short goal

NFL quarterback on self observation

peyton manning

wrestler won 4 division on self goal setting

kyle drake

founder of toms on purpose

Blake Mycoskie

movie on imp of purpose

shawshank

profile on imp of purpose

Rudy Ruettiger play football for Notre Dame

self reward

• Find beh that create guilt

• Find action in self critical feelings

• Find destructive self punitive tendencies

• Other options to stop neg beh

self leadership research

• Self concordance strat help ppl identify connections w personal value

• Self concordance build motivating aspects to required task

olympic 1500m racer on self leadership on failure

Roger Bannister

What makes activities naturally rewarding

• Feeling competence

• Self control

• Self leadership research: gig workers

• Feeling purpose

movie on adding natural reward on daily activity

mary poppins

creates haitian coffee on natural reward

Malbranche-Caribbrew