Difference between problem solving & decision making (Page 1 notes)

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Vocabulary flashcards covering key concepts from notes on decision making, problem solving, and creative thinking.

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7 Terms

1
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Decision making

The process of selecting a course of action from several alternatives; often involves a group or team, though it can be done by one person.

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Problem solving

The process of analyzing a problem to identify its causes and to generate and implement solutions.

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Solution selection

The step in the problem-solving process where a chosen solution is selected from identified alternatives.

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Delphi technique

A structured method where a panel of experts is invited to provide judgments and reach consensus, typically through iterative surveys.

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Creative thinking

The ability to generate new, innovative ideas and better solutions to business problems.

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Advantages of creative thinking

Produces new and innovative ideas; improves the quality of solutions; enables marketing of products and services creatively.

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Application of creative thinking in business

Creative thinking helps generate better ideas for products and services and can improve marketing, leading to innovative solutions.