Organizational Behavior (C715) – Flashcards and Practice Questions

This set of flashcards covers key concepts from Organizational Behavior (C715), including theories of motivation, group dynamics, organizational culture, leadership styles, and performance evaluation methods. Each card includes a term and its definition for study purposes.

Maslow’s Hierarchy of Needs

A theory that suggests employees are motivated by a hierarchy of needs.

Big Five Model

A personality model that includes openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Herzberg’s Theory

A motivation theory that distinguishes between motivators and hygiene factors.

Storming

The second stage of group development characterized by conflict and competition.

Social loafing

The phenomenon where individuals exert less effort when working in a group.

FSNPA

A model of group development consisting of Forming, Storming, Norming, Performing, and Adjourning.

Cultural artifacts

Tangible or visible elements of a culture, including stories and rituals.

Transformational leadership

A leadership style that inspires and motivates change among followers.

Servant leadership

A leadership approach that prioritizes the needs of the team over the leader’s own.

360-degree feedback

An evaluation process that includes feedback from peers, managers, subordinates, and self.

Sandwich method

A performance evaluation technique that includes praise, critique, and encouragement.