Effective Communication: Body Language, Tone, and Speech Delivery

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10 Terms

1
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Why does memorizing a speech not always ensure the best delivery of the speech?

Makes the speaker sound robotic, not have a natural connection to the audience, buts the speaker in risk of forgetting a word.

2
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How can we use nonverbal messages to reinforce what we are saying?

Use various cues that emphasize, repeat, or complement your words.

3
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Why is body language important?

it allows us to be passive when communicating with others

4
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What are some components of positive body language?

Standing up straight, genuine expressions, purposeful hand motions.

5
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What are some of the components of negative body language?

Crossed arms, lack of eye contact, fidgeting, poor posture, negative facial expressions.

6
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How does tone impact the meaning of words?

Adding emotion, attitude

7
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What are some indicators that a person may not be telling the entire truth?

Changing of story, altered speech patterns, avoiding eye contact, physical signs of stress, (fidgeting, sweating, mouth covering)

8
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How can you tell a genuine smile from a fake one?

The looking of the eyes

9
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The difference among intimate distance, personal distance, social distance, and public distance is...

10
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What is the difference between an assertive tone and an aggressive tone?

Assertive tone is being respectful, using "I" statements, and calm body language. Aggressive tone attacks the other person,