Purposive Communication

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Last updated 1:15 PM on 3/16/26
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70 Terms

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To Share

Communicate means

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Communication

A dynamic, ongoing process that is always changing and lacks clear boundaries for when it begins or ends. Past interactions influence present communication, which in turn shapes future exchanges.

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Schramm

A tool that makes societies possible and distinguishes human from other societies

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 Berelson & Steiner

The process of transmitting ideas, information, and attitudes from the source to the receiver for the purpose of influencing with intent

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Rollo May

“Communication leads to community, that is, to understanding, intimacy, and mutual valuing”

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Communication is Systematic

A complex process and it takes place within a set of systems

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Communication is Systematic

The social setting we find ourselves in is a system

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Communication is Systematic

The immediate physical environment is also a system

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Communication is Systematic

Each of these systems influences or affects communication as they influence one another as well.

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Communication is Systematic

Speech Style (setting/place,etc..) = systems

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 Communication involves Communicators

  • Not just a speaker and a listener.

  • They must simultaneously and continuously send and receive messages

  • Even a passive listener sends messages through credibility for them to believe you

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Communication is Irreversible

  • Have no way but to go forward from one moment to the next, from a present state to a future one

  • Thoughts and ideas, once transferred, may not be reversed

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  • Personality of Communicators

  • Time of the Day

  • Relationship between communicators

  • Environment

  • History of Communication

  • Feelings of Communicator

  • Perception of self

  • Language used in Communication

Factors that Affect the Process of Communication

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Communication is Proactive

  • The audience is an active constructor of meaning, evaluating content and purpose of the message and the credibility of the speaker.

  • Audience are evaluators of how you speak or deliver and if you have

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 Communication is Symbolic

Symbols are representations used to communicate and interpret one’s thoughts and feelings. The meaning of symbols is shared by two communicators to understand each other

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Meaning in Communication is Individually Construed

People give their own meaning to phenomenon using their background knowledge, previous experiences, principles, or attitudes

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Sender

Generates the message and conveys it to the receiver.

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Sender

Source and the one who starts the communication

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Ethics

Ethos

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Pity

Pathos

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Logic

Logos

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Ethos

Establishing personal credentials

Getting your audience to TRUST YOU

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Pathos

Inspiring an emotional response

Getting your audience to FEEL

Relevance of your message

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Logos

Arguing based on reason and fact

Getting your audience to THINK

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 Encoding

  • Process of thinking about how to communicate

  • Ideas and thoughts are being processed to construct or transform them into a symbolic form that is meant to be understood and delivered

  • This involves choosing words, symbols, gestures, or other means to represent the intended message in a way that can be understood by the receiver

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 Message

  • Generated

  • The idea, information, view, fact that is generated by the sender and is then intended to be communicated further

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Medium

  • Refers to the channel or method through which a message is transmitted

  • The vehicle that carries the encoded message to its destination

  • The choice of medium can significantly impact the effectiveness of communication

  • E.g., Digital Communication, Broadcast Media, Oral or Written, Non-verbal

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 Receiver

  • The last in the chain, for whom the message was sent by the sender

  • The destination

  • Once the receiver receives the message and UNDERSTANDS it in proper perspective and acts according to the message, only then is the purpose of communication successful

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Decoding

  • Act of interpreting or making sense of the received message

  • Reply to understand

  • Translating the symbols, words, or gestures into meaningful information

  • Depends on the receiver’s familiarity with the language

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 Feedback

  • Response or reaction of the receiver to the sender’s message

  • Indicates whether the message has been understood as intended and allows the sender to gauge the effectiveness of their communication

A crucial component of the communication loop, as it helps to confirm or clarify the message, ensuring mutual understanding

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Noise

Any obstruction that is caused by the sender, message, or receiver during the process

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  • External (environment)

  • Physiological (well-being)

  • Psychological (personal attitude/perspective)

  • Semantic (construction of message)

Types of Noise

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Clarity

  • Ensuring that your message is easy to understand.

  • Use straightforward language and be specific on your intentions or instructions

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Cohesiveness

  • Refers to how well all parts of your communication fit together.

  • Logically organized and sticks to a central theme or purpose, ensuring that all information is relevant.

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Completeness

Means providing all necessary information so the recipient fully understand the message and can act on it without needing further clarification

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Conciseness

Involves conveying your message in as few words as possible without losing the essential meaning. It helps prevent infomation overload and keeps the recipient focused on what’s important

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Concreteness

  • Means ensuring that your communication is specific, detailed and vivid.

  • Leave little room for misinterpretation because they are based on facts and precise descriptions

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Communicative competence

Refers to the ability to use language to communicate successfully in various authentic situations

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  • Grammatical Competence

  • Socio-Linguistic Competence

  • Strategic Competence

  • Discourse Competence

Michael Canale and Merill Swain (1980)

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Grammatical Competence

Also called LINGUISTIC COMPETENCE

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Grammatical Competence

Refers to someone’s knowledge of a particular language’s rules of grammar

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  • Morphology

  • Syntax

  • Semantics

  • Phonology

Grammatical Competence

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Sociolinguistic Competence

The ability to produce and interpret an utterance that is appropriate under a sociocultural context

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Discourse Competence

Refers to one's knowledge and mastery of the rules and conventions regarding to how one could combine speech styles

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Discourse Competence

  • Narrative

  • Descriptive, Argumentative

  • Persuasive

  • Procedure

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Strategic Competence

Ability to use verbal and nonverbal communicative strategies in fillin in language gaps (communication breakdowns)

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  • Gestures

  • Volume of Voice

  • Phrasing

  • Repeating

  • Code-switching

Strategic Competence

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  • Criteria in Assessing Communicative Competence

  • Appropriateness

  • Effectiveness

Spitzberg (2023)

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Criteria in Assessing Communicative Competence

Effectiveness

  • Achieve purpose/Function of Speech

  • Generate Accurate inferences

  • Understand the intention of the Speaker

  • Consider possible connotations of speech

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Criteria in Assessing Communicative Competence

Appropriateness

  • Tact and politeness

  • Avoiding social or interpersonal norms, rules, and expectations

  • Choosing the most appropriate response based on the context of the speech

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  • Expository/informative

  • Persuasive

  • Entertainment

Types of Speeches according to Purpose

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  • Impromptu (no preparation)

  • Stalling technique

  • Extemporaneous (Little preparation)

  • Manuscript (enough preparation)

  • Memorized (enough preparation)

Types of Speeches according to Delivery

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Choosing Your Topic

In choosing a topic, the speaker and audience’s interests must be considered. The interest will manifest in his research and delivery

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Identify your Purpose

Why do u want to deliver a speech about this topic

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  • Audience’s interest or purpose

  • Demographics

  • Age

  • Gender 

  • Culture

Analyze the audiences

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 Researching

This refers to gathering information to be included in the speech from various sources (internet, library, interview, personal observation, survey research)

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Outlining and Organizing Content

A speech must have a basic structure and follow a logical order to avoid confusing the audience with information. The structure should clearly illustrate how the ideas are connected to each other and how they support 

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Ethnocentrism

The belief that one’s culture is better than others

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Stereotyping 

Mental categorization or generalization, often inaccurate representation of a particular group

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Prejudice

Positive or negative feeling or attitude held towards individuals belonging to a particular race, social class, religion and sexual identity.

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Xenophobia

is a fear or dislike of people from other countries. It can lead to discrimination and even violence.

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Discrimination

Refers to the negative behavior that are caused by prejudice

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  • Harassment

  • Wage discrimination

  • Discrimination in housing

Discrimination

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Intercultural Competence

The ability to interact effectively with members belonging to another culture

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Cultural knowledge

One’s awareness and understanding of another culture’s rules, traditions and behavior.

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Communication Skill

Involves the ability to listen, observe and comprehend verbal and nonverbal symbols used in communication

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Motivation

Refers to the desire to communicate and understand the culture of other

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Sensivity

Is characterized by being open to other cultures, demonstrating empathy having the ability to adapt to certain situations

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Character

Evaluated through trustworthiness, respect, honor, among others

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Communication is a Process

Communication is a dynamic, ongoing process that is always changing and lacks clear boundaries for when it begins or ends

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