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Communicate means
Communication
A dynamic, ongoing process that is always changing and lacks clear boundaries for when it begins or ends. Past interactions influence present communication, which in turn shapes future exchanges.
Schramm
A tool that makes societies possible and distinguishes human from other societies
Berelson & Steiner
The process of transmitting ideas, information, and attitudes from the source to the receiver for the purpose of influencing with intent
Rollo May
“Communication leads to community, that is, to understanding, intimacy, and mutual valuing”
Communication is Systematic
A complex process and it takes place within a set of systems
Communication is Systematic
The social setting we find ourselves in is a system
Communication is Systematic
The immediate physical environment is also a system
Communication is Systematic
Each of these systems influences or affects communication as they influence one another as well.
Communication is Systematic
Speech Style (setting/place,etc..) = systems
Communication involves Communicators
Not just a speaker and a listener.
They must simultaneously and continuously send and receive messages
Even a passive listener sends messages through credibility for them to believe you
Communication is Irreversible
Have no way but to go forward from one moment to the next, from a present state to a future one
Thoughts and ideas, once transferred, may not be reversed
Personality of Communicators
Time of the Day
Relationship between communicators
Environment
History of Communication
Feelings of Communicator
Perception of self
Language used in Communication
Factors that Affect the Process of Communication
Communication is Proactive
The audience is an active constructor of meaning, evaluating content and purpose of the message and the credibility of the speaker.
Audience are evaluators of how you speak or deliver and if you have
Communication is Symbolic
Symbols are representations used to communicate and interpret one’s thoughts and feelings. The meaning of symbols is shared by two communicators to understand each other
Meaning in Communication is Individually Construed
People give their own meaning to phenomenon using their background knowledge, previous experiences, principles, or attitudes
Sender
Generates the message and conveys it to the receiver.
Sender
Source and the one who starts the communication
Ethics
Ethos
Pity
Pathos
Logic
Logos
Ethos
Establishing personal credentials
Getting your audience to TRUST YOU
Pathos
Inspiring an emotional response
Getting your audience to FEEL
Relevance of your message
Logos
Arguing based on reason and fact
Getting your audience to THINK
Encoding
Process of thinking about how to communicate
Ideas and thoughts are being processed to construct or transform them into a symbolic form that is meant to be understood and delivered
This involves choosing words, symbols, gestures, or other means to represent the intended message in a way that can be understood by the receiver
Message
Generated
The idea, information, view, fact that is generated by the sender and is then intended to be communicated further
Medium
Refers to the channel or method through which a message is transmitted
The vehicle that carries the encoded message to its destination
The choice of medium can significantly impact the effectiveness of communication
E.g., Digital Communication, Broadcast Media, Oral or Written, Non-verbal
Receiver
The last in the chain, for whom the message was sent by the sender
The destination
Once the receiver receives the message and UNDERSTANDS it in proper perspective and acts according to the message, only then is the purpose of communication successful
Decoding
Act of interpreting or making sense of the received message
Reply to understand
Translating the symbols, words, or gestures into meaningful information
Depends on the receiver’s familiarity with the language
Feedback
Response or reaction of the receiver to the sender’s message
Indicates whether the message has been understood as intended and allows the sender to gauge the effectiveness of their communication
A crucial component of the communication loop, as it helps to confirm or clarify the message, ensuring mutual understanding
Noise
Any obstruction that is caused by the sender, message, or receiver during the process
External (environment)
Physiological (well-being)
Psychological (personal attitude/perspective)
Semantic (construction of message)
Types of Noise
Clarity
Ensuring that your message is easy to understand.
Use straightforward language and be specific on your intentions or instructions
Cohesiveness
Refers to how well all parts of your communication fit together.
Logically organized and sticks to a central theme or purpose, ensuring that all information is relevant.
Completeness
Means providing all necessary information so the recipient fully understand the message and can act on it without needing further clarification
Conciseness
Involves conveying your message in as few words as possible without losing the essential meaning. It helps prevent infomation overload and keeps the recipient focused on what’s important
Concreteness
Means ensuring that your communication is specific, detailed and vivid.
Leave little room for misinterpretation because they are based on facts and precise descriptions
Communicative competence
Refers to the ability to use language to communicate successfully in various authentic situations
Grammatical Competence
Socio-Linguistic Competence
Strategic Competence
Discourse Competence
Michael Canale and Merill Swain (1980)
Grammatical Competence
Also called LINGUISTIC COMPETENCE
Grammatical Competence
Refers to someone’s knowledge of a particular language’s rules of grammar
Morphology
Syntax
Semantics
Phonology
Grammatical Competence
Sociolinguistic Competence
The ability to produce and interpret an utterance that is appropriate under a sociocultural context
Discourse Competence
Refers to one's knowledge and mastery of the rules and conventions regarding to how one could combine speech styles
Discourse Competence
Narrative
Descriptive, Argumentative
Persuasive
Procedure
Strategic Competence
Ability to use verbal and nonverbal communicative strategies in fillin in language gaps (communication breakdowns)
Gestures
Volume of Voice
Phrasing
Repeating
Code-switching
Strategic Competence
Criteria in Assessing Communicative Competence
Appropriateness
Effectiveness
Spitzberg (2023)
Criteria in Assessing Communicative Competence
Effectiveness
Achieve purpose/Function of Speech
Generate Accurate inferences
Understand the intention of the Speaker
Consider possible connotations of speech
Criteria in Assessing Communicative Competence
Appropriateness
Tact and politeness
Avoiding social or interpersonal norms, rules, and expectations
Choosing the most appropriate response based on the context of the speech
Expository/informative
Persuasive
Entertainment
Types of Speeches according to Purpose
Impromptu (no preparation)
Stalling technique
Extemporaneous (Little preparation)
Manuscript (enough preparation)
Memorized (enough preparation)
Types of Speeches according to Delivery
Choosing Your Topic
In choosing a topic, the speaker and audience’s interests must be considered. The interest will manifest in his research and delivery
Identify your Purpose
Why do u want to deliver a speech about this topic
Audience’s interest or purpose
Demographics
Age
Gender
Culture
Analyze the audiences
Researching
This refers to gathering information to be included in the speech from various sources (internet, library, interview, personal observation, survey research)
Outlining and Organizing Content
A speech must have a basic structure and follow a logical order to avoid confusing the audience with information. The structure should clearly illustrate how the ideas are connected to each other and how they support
Ethnocentrism
The belief that one’s culture is better than others
Stereotyping
Mental categorization or generalization, often inaccurate representation of a particular group
Prejudice
Positive or negative feeling or attitude held towards individuals belonging to a particular race, social class, religion and sexual identity.
Xenophobia
is a fear or dislike of people from other countries. It can lead to discrimination and even violence.
Discrimination
Refers to the negative behavior that are caused by prejudice
Harassment
Wage discrimination
Discrimination in housing
Discrimination
Intercultural Competence
The ability to interact effectively with members belonging to another culture
Cultural knowledge
One’s awareness and understanding of another culture’s rules, traditions and behavior.
Communication Skill
Involves the ability to listen, observe and comprehend verbal and nonverbal symbols used in communication
Motivation
Refers to the desire to communicate and understand the culture of other
Sensivity
Is characterized by being open to other cultures, demonstrating empathy having the ability to adapt to certain situations
Character
Evaluated through trustworthiness, respect, honor, among others
Communication is a Process
Communication is a dynamic, ongoing process that is always changing and lacks clear boundaries for when it begins or ends