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Stereotypes
Beliefs that associate a whole group of people with certain traits or characteristics.
Prejudice
Negative feelings toward others because of their membership in certain groups.
Discrimination
Behavior directed against persons because of their membership in a certain group.
Categorization
A natural and necessary process to organize and understand information by linking similar things together.
Social Categorization
The classification of people into groups based on basis of common attributes which influences basic perception.
Ingroups
Groups to which we feel a sense of membership, belonging, and identity.
Outgroups
Groups we don’t feel a sense of belonging, membership and identification with.
Outgroup Homogeneity Effect
The tendency to overestimate the differences between groups and underestimate the differences within groups.
Illusory Correlations
The tendency for people to overestimate the link between variables that are only slightly or not at all correlated.
Fundamental Attribution Error
Underestimating the influence of discriminatory situations on behavior of individuals.
Confirmation Bias
The tendency to interpret, seek, and create information that confirms expectations.
Subtyping
Creating an 'exception' category to maintain stereotypes when encountering stereotype-disconfirming information.
Automatic Activation
Triggered by observing stimuli associated with stereotyped groups.
Motivated Activation
Rooted in goals and needs.
Cognitive Busyness
A circumstance that interferes with stereotype activation due to a lack of working memory space.
Motivation to Control Prejudice
The desire to avoid acting prejudiced because of values and concern that others will see them as prejudiced.
Need for Cognition
Desire to think carefully about others.
Causal Uncertainty
Need to accurately understand the world.
Need for Closure
Need for structure and dislike for ambiguity.
Intergroup Conflict
Negative experiences with outgroup members leading to prejudice and stereotyping.
Superordinate Goals
Shared goals that can be achieved through cooperation.
Relative Deprivation
Feelings of discontent aroused by the belief that one fares poorly compared to others.
Bookkeeping Model
The stereotype is adjusted based on small pieces of disconfirming evidence and change occurs slowly.
Conversion Model
People 'see the light' based on undeniably contradictory evidence.
Subtyping Model
When a discrepant case is encountered, a special category is created, and beliefs about superordinate group remain intact.
Contact Hypothesis
Reduced prejudice with contact under ideal conditions.
Attitude
A positive, negative, or mixed reaction to a person, object, or idea.
Attitude scale
A multiple-item questionnaire designed to measure a person’s attitude toward some object.
Social desirability
The inclination to present yourself in ways that will be viewed favorably by others.
Bogus pipeline
A phony lie-detector device used to encourage truthful answers to sensitive questions.
When do Attitudes predict behavior?
Attitudes most clearly predict behavior when there is high correspondence between attitude measures and the behavior, decisions are made deliberately and the attitudes are strongly held
Persuasion
The process by which our attitudes are changed.
Central route to persuasion
Thinking carefully about the content of a message; being influenced by the strength and quality of the message.
Peripheral route to persuasion
Not thinking critically about the contents of a message; being influenced by superficial cues.
What are the two characteristics of a credible source?
Competence or expertise and trustworthiness
What two factors influence a source's likability?
Similarity between the source and audience and physical attractiveness
Sleeper effect
A delayed increase in the persuasive impact of a noncredible source.
Discounting cue hypothesis
People immediately discount arguments from non-credible communicators, but over time, dissociate what was said from who said it.
Subliminal messages
Messages that are outside of conscious awareness.
Primacy effect
Message given first has greater impact.
Recency effect
Message given last has greater impact
Cognitive dissonance theory
Inconsistent cognitions arouse psychological tension that people are motivated to reduce.
Self-Perception Theory
Inferring our attitudes from observing our behavior
Impression Management Theory
Motivated to appear consistent; changing attitudes and behaviors to be consistent publically.
Self-Affirmation Theory
Dissonance situations create a threat to the self; striving to repair threat through positive acts.