MIS3360 Exam 1 Review

What are the phases of the SDLC Cycle

Design, planning, implementation, maintenance

What phases are at the heart of the SDLC

Analysis and design

What is the waterfall approach

Liner approach that follows a straight road, hard to go back

T/F: outsourcing can leverage the economies of scale achieved from running one stable computer app for many organizations at very low prices?

T

_______ measures the difficulty of loading the software and making it operational (ch 2)

Ease of insallation

T/F: In-house development can lead to a shorter maintenance burden than other development methods

F

The _____ is a systems analysis w a diverse set of skills — management, leadership, technical, conflict management, and customer relationship — who is responsible for initiating, planning, executing, and closing down a project

Project manager

________ are large complex systems that consist of a series of independent system modules

Enterprise-wide systems

What are the criteria for choosing of-the-shelf software? (ch 2)

Cost, flexibility, functionality, documentation, vendor-support

Characteristics of a good systems analyst? Ch3

Management, leadership, technical, conflict management, and customer relationship

What are the type of vendor supports

User training, installation, assistance after instillation

What are the Primary disadvantages of a group interview (ch6)

difficulty in scheduling it

Judy, the lead system analyst on the PIP, is getting ready to present an analysis assumptions, systems cost, and benefit forms. The formal name for this document is ___________. ch5

business case

What are the feasibility categories? Ch5

(1) Economic, (2) Technical, (3) Operational, (4) Scheduling, (5) Legal and contractual, (6) Politcal

Which eval criterion for classifying and ranking projects deals with the amount and type of resources the project requires and their availability

Resource availability

T/F If a project is in the incremental commitment phase, it is waiting to start

F

Which approach to planning begins with an analysis of an organizations mission. Ch 4

Top-down planning

Goals that are expressed as a series of statements that are either qualitative or quantitative but do NOT contain details likely to change over time are located in the ______.

Objective statement

Which SDLC phase involves studying and structuring system requirements?

Analysis

Which SDLC phase results in the business case for a system?

Planning

Which of the following is NOT a concern with the waterfall approach?

It requires extensive customer involvement

When is it appropriate to use a waterfall approach instead of an Agile Methodology?

In mission-critical projects

Which of the following refers to off-the-shelf software systems that cannot be modified to meet the needs of a particular organization?

Turnkey systems

Which of the following refers to software that integrates individual traditional business functions into a series of modules so that a single transaction occurs seamlessly within a single information system rather than several separate systems?

Enterprise resource planning (ERP)

Which of the following describes the internal staffing requirements when software components are acquired from enterprise-wide solutions providers?

Some internal staff are necessary, but mostly consultants are needed.

An on-line or hard copy repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards that is used for performing project audits, orientation of new team members, communication with management and customers, identifying future projects, and performing postproject reviews is called:

Project workbook

Identification and assessment of all possible systems development projects that an organization unit can undertake is conducted during:

Project identification and selection

Analyzing an organization's activities to determine where value is added to products and/or services and the costs incurred best describes:

Value chain analysis

A series of statements that express an organization's qualitative and quantitative goals for reaching a desired future position best defines:

Statement of objectives

If an organization is attempting to achieve its mission and objectives by providing a low-priced product, this is referred to as its:

Competitive strategy

A generic information systems planning methodology that attempts to gain a broad understanding of the information system needs of the entire organization defines:

Top-down planning

A major outcome and deliverable from the project initiation and planning phase that contains the best estimate of a project's scope, benefits, costs, risks, and resource requirements defines the:

Baseline project plan

The justification for an information system, presented in terms of the tangible and intangible economic benefits and costs and the technical and organizational feasibility of the proposed system best defines the:

Business case

A savings of $3,000 resulting from a data entry error correction would most likely be classified as a(n):

Tangible benefit

The analysis technique that uses a discount rate determined from the company's cost of capital to establish the present value of a project is commonly called:

Net present value

Which of the following is a contemporary method of collecting systems requirements which requires individuals to work alone on an issue before coming together to discuss as a group?

Nominal group technique (NGT)

The official way a system works as described in organizational documentation is referred to as a(n):

Formal system

Which of the following refers to the requirements determination technique that focuses on user goals, roles and tasks and groups tasks and turns them into prototypes during a meeting?

Agile usage-centered design

Project identification and selection is also known as _________.

A preproject step

Which of the following is NOT a question asked to determine if project initiation and planning has ended and analysis has begun?

Who is responsible for performing PIP

________ is the process of defining clear activities necessary to complete activities in a single project.

Project planning

What is the term that describes the best estimate of a project's scope, benefits, cost, and resources?

Baseline project plan

Which document outlines all work required to complete the project?

Project scope document

If a systems analyst is questioning everything, they are showing the ________ characteristic.

Impertinence

If an analyst can recognize that all of the facts must fit with every other fact, the analyst is displaying _________.

Attention to details

When was the first search engine created?

1990

Who created the first search engine?

Alan Emtage

What is the name of the first search engine?

Archie

Who invented the internet?

Tim Burns Lee