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Direct Competing Stores
Stores that offer same merchandise mix
Planner
Projects sales and inventories based on history and market trends
Discounter
Retailer that sells goods at prices lower than other retailers
Distributor
Allocates orders to stores
Specialty Store
Caters to needs of narrow group; limited number of merchandise categories
Indirect Competing Stores
Stores offer same type merchandise but with different assortments of brands and prices
Product Developer
Determines which products will be developed for private label
Department Store
Caters to needs of several groups of customers
Complementary Stores
Stores that stimulate each other's sales
Public Company
Many owners or shareholders; stock traded on stock exchange
Market
Group of customers with potential to buy
Target Marketing
Responding to wants and needs of niche markets with a marketing strategy including a mix of products
Basic Goods
Functional goods that rarely change and are considered necessities
Tariff
Taxes by government on imported merchandise
Wholesaler
Facilitates distribution of goods from producer to retailer
Fashion Goods
Have strong aesthetic qualities that change frequently
Branded Merchandise
Identified by a name or symbol associated with certain characteristics
Brand Extension
Producers add related products to existing line or develops a new product with same brand name
Trade Show
Temporary exhibits of vendor's merchandise usually in convention centre or hotel; few days to a week
Advertising
Conveys message to mass consumers through newspaper
Mass Market
Large group of customers with similar characteristics
Brand Loyal
Consumer consistently purchases same brand
Niche Market
Smaller group of consumers with wants that differ from the mass market
Cash Flow
Balance of cash going in and out of an organization
Gross Margin
Difference between sales and cost of goods sold
Turnover
Number of times an average inventory is sold within a time period
Balance Sheet
Statement of assets
Average Inventory
Average amount of inventory on hand within a given time period
Stock to Sales Ratio
Relationship between BOM and sales for the same month
Sales per Square Foot
Measures the amount of sales generated relative to the amount of space dedicated to presenting the goods
LIFO
Goods acquired at the end of the period and sold before the goods purchased at the 1st of the period
FIFO
Goods acquired at the 1st of the period and sold first
Income Statement
Statement of an organizations profit performance for a specific period
GMROI
Meaures the amount of gross margin dollars generated per average dollar of inventory invested
Physical Inventory
Counting and evaluating an inventory item by item
Cost
Price retailer pays
FOB Factory
Retailer pays transportation charges from supplier factory
Markup
Amount added to the cost to establish a retail price
Cash Discount
Discount on invoice when payment is made on or before a specific date
Promotional Pricing
Discounted price that is less than the regular price
Dating
Period allowed for payment of invoice
4-5-4 Calendar
Accounting calendar used by retailers to structure their fiscal year
Invoice
Vendor's itemized statement of merchandise shipped
Purchase Order
Agreement between retailer and vendor in which terms of merchandise
FOB Destination
Vendor pays transportation charge until merchandise reaches the retailer
Floor Ready Merchandise
Negotiated agreement to packaging
Control
Measuring actual performance against goals and reacting to any deviations
Anticipation
Additional discount for paying invoice prior to cash discount period
Initial Markup
Markup added to the cost to establish the first retail price
Cumulative Discount
Discount that applies to orders placed over a period of time
Markdown
Downward adjustment in retail price
Open-to-buy
Amount of merchandise a buyer needs to order to support planned sales
Quantity Discounts
Discount on cost of goods based on the amount of merchandise ordered
Assortment Planning
Determining the right inventory through price
Distribution Centre
Expedites and processes shipments to get merchandise to stores
Keystoning
Doubling an item's cost to establish a retail price
Vendor Partnership
Long term relationship between the retailer and supplier to reduce distribution costs
Maintained Markup
Difference between the cost of merchandise and actual selling price; indicator of how well merchandise sustains markup
Cooperative Advertising
Retailer and vendor share advertising expenses
Market Segmentation
Process of identifying niche markets that are dissatisfied with current market offerings
Fashion
Expression widely accepted by a large group of people over time
Trend
Direction or movement of fashion
Positioning
The place a product occupies in the marketplace in relation to other products in the same category
Micromerchandising
Tailoring a stores product mix to a local market based on loyal tastes and demographics
Fad
Trends that rise and fall quickly in popularity
Independant Sales Rep
Manufacturers contract services through these reps to sell their goods
Classic
Long
Direct Sales Force
Manufacturers internal sales staff to sell products to retailers
Licensing Agreement
Owner of property permits producer to use property for a free or royalty
Manufacturer
Uses labor and machinery to convert raw materials into finished products
Chain
2 or more stores under the same ownership or identity
Bankruptcy
occurs when a company is unable to pay its debts
Conglomerate
Referred to as a Parent Company of operating divisions called subsidiaries
Merger
2 or more companies combine to form a new company
Off Price Discounters
Retailer that buys irregulars
Centralization
Performing merchandising functions for a retailer from a single location
Acquisition
Takeover-One company purchases another company
Divisional Merchandise Manager
Responsible for a merchandise division; monitors sales and inventories; reports to the General Merchandise Manager
Mall
Enclosed shopping center where stores are located inside and parking surrounds
General Merchandise Manager
Vice President level; manages group related divisions
Shopping Centre
Commercial complex with onsite parking; owned and managed as a unit
Department Manager
Responsible for a department or division of a store. Reports to the Store Manager
Store Manager
Responsible for the merchandise and operation of a store
Category Killer
Offers a deep assortment of branded merchandise in a single category
Manufacturers Outlet
Discount store operated by the producer
Vertical Integration
Performing more than one marketing channel function
Organizational chart
Diagram that depicts a company's corporate structure
Full line discounter
Carry low priced brands not found in Department stores; Wal Mart
Kmart
Buyer
Buys and prices merchandise; composes assortments for customer needs; prices goods to be competitive
Private Company
Few owners; stock is private; not traded on stock exchange