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43 Terms
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Audit
A challenge on a reimbursement from a PBM or insurance provider on a prescription claim that has been previously processed.
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AWP (average wholesale price)
The average price that wholesalers charge the pharmacy for a drug, serving as the benchmark price to estimate reimbursement rates and retail price without insurance.
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Benefit
The provision of health and drug insurance coverage by an employer.
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Catastrophic insurance
A plan that is aimed at protecting oneself from the high costs of a severe accident or unexpected, debilitating illness or disease; it has low monthly premium payments in exchange for a very high deductible (i.e. $5,000-$10,000) and is also referred to as catastrophic coverage.
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Charge back
A rejection of a prior prescription claim by a PBM or an insurance provider that must be investigated and resolved.
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Cobra insurance
Insurance policy when a former employer is required to keep a former employee on the employee insurance plan at full premium cost for 18 to 36 months; the ACA guarantees such patients cannot lose coverage with job changes.
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Coinsurance
A percentage-based insurance plan in which the patient must pay a certain percentage of the prescription price; commonly used in high-cost specialty drugs.
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Commercial insurance
Coverage for medical or prescription costs provided by an employer or purchased by an individual; also called private insurance.
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Coordination of benefits (COB)
Online billing of both a primary and secondary insurer.
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Copayment
The amount that the patient is to pay for each prescription as determined by the insurance carrier.
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days’ supply
The time that a given amount of prescribed medication lasts a patient until the next refill; required on drug claims submitted for online insurance billing.
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Deductible
An amount on some insurance plans that must be paid by the insured person before the insurance company considers paying its portion of a medical or drug cost.
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donut hole
\ An insurance coverage gap in Medicare Part D programs under which the patient must pay a higher portion of the cost of the medication; to be phased out by 2019.
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dual copay
\ Insurance coverage in which a patient pays one copay for brand name drugs and a lower copay for generic drugs; also known as a two-tier.
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dual eligible
A patient who has both a primary and secondary insurance plan.
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**DME-** (durable medical equipment)
\ Medically necessary, reusable equipment such as nebulizers, hospital beds, wheelchairs, and walkers that may be purchased in a community pharmacy or billed to Medicare Part B.
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first party
The person who directly receives the benefits of a service or product and is responsible for paying for it.
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group number
\ An important piece of information on the insurance card that identifies the employer sponsor of the drug insurance program.
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health insurance
Coverage of incurred medical costs, such as physician and emergency room visits, laboratory costs, and hospitalization.
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health savings accounts(HSAs)
\ Savings accounts that can be started by patients or their employers to set aside tax-deferred money specifically for healthcare costs not covered by their insurance.
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healthcare exchange
An online shopping tool to find insurance for the uninsured or self insured; made possible by the Affordable Care Act.
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**ICD-10-** The International Classification of Diseases, 10th revision
a coding system used by prescribers and insurance companies to offer billing codes for specific diagnoses and diseases.
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in-network providers
\ Prescribers and pharmacies that have a contract with the insurance provider.
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Medicaid
A state governmental health insurance program for low-income and disabled citizens
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Medicare
health insurance primarily for patients over age 65.
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PART A
\ Federally sponsored insurance plan that covers 80% of the cost of hospital stays, as well as limited coverage of skilled nursing facilities, rehabilitation, and home health care; drugs are not covered under this plan.
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PART B
\ Federally sponsored insurance that partially covers the cost of outpatient doctor visit; may cover the cost of nebulizer, and nebulizer medication, and diabetic supplies
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PART C
\ Federal- and state- sponsored insurance that covers both health and prescription insurance from the same insurance provider; also called a Medicare advantage plan; may include coverage for eye and hearing examinations, glasses, hearing aids, etc.
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PART D
\ A federal- and state- partnered insurance program that provides partial coverage of prescriptions, primarily for patients who are eligible for Medicare.
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Medigap insurance
\ Private insurance coverage in addition to Medicare Part B That covers a portion of the costs for outpatient physician visits as well as laboratory and x-ray fees not covered by Medicare Part B.
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**NPI-** ( national Provider Identifier)
\ The unique number assigned to the provider by the federal government to allow authorized healthcare providers to process insurance claims for pharmacy reimbursement.
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online adjudication
real-time insurance claims processing via electronic wireless.
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out-of network providers
\ Prescribers and pharmacies that do not have a contract with the insurance provider; the cost of services is generally higher.
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Patient ID number
\ Identifies the primary drug insurance card holder and may identify other dependents on the policy.
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Person code
\ A two- or three digit number added to the patient identification number listing family members covered by the insurance plan.
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PBM(Pharmacy benefits manager)
\ A company that administers drug benefits for many insurance companies.
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preferred drug list
\ A formulary provided by an insurance company that indicates preferred prescription generic and brand name drugs and their corresponding copays.
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**PPO-** (Preferred provider organization)
Private practice prescriber that has signed a contract with the health insurer to provide services at a discount rate.
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Prescription drug insurance
\ Specifically covers some of the cost for medications.
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**PA-** (Prior authorization)
\ Approval for coverage of a high-cost medication or a medication not on the insurer’s approved formulary obtained after a prescriber calls the insurer to justify the use of the drug; must be obtained before the drug is dispensed by the pharmacy to be covered by the insurance.
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**PCN- (**Processor control number)
\ An important piece of information located on most drug insurance cards to identify the correct PBM in order to process a prescription claim.
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Tricare
\ Government insurance program for active and retired military and their families.
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workers compensation
Insurance provided for a patient with a medical injury from a job-related accident; also called workers’ comp or workman’s comp.