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GOLEMAN (1995)
laid down ways of enhancing emotional intelligence in the light of understanding and managing emotions that teachers need to know and understand.
1.THINK ABOUT FEELINGS
A person has to be sensitive to one's and other's feelings.
2.PAUSE
This is about taking a moment to stop and think before doing anything.
3.STRIVE TO CONTROL ONE'S THOUGHTS
This is controlling the reaction to emotions by focusing on one's thoughts in harmony with goals and values.
4.BENEFIT FROM CRITICISM
Criticism, even not delivered in a favorable way, is an opportunity to learn and it gives ideas on how others think about you or Treat criticism as a learning opportunity.
5.SHOW AUTHENTICITY
This is saying what we mean with what we say and we have to stick on to our values and principles.
6.DEMONSTRATE EMPATHY
Whenever we show empathy to others, such as understanding their thoughts and feelings, we can easily establish a connection with them.
7.PRAISE OTHERS -
This is by way of acknowledging and appreciating others toward attaining self-fulfillment and building trust.
8.GIVE HELPFUL FEEDBACK
Although negative feedback may hurt one's feelings, at some point, it can be turned constructive for one's improvement.
9.APOLOGIZE
Saying sorry demonstrates humility.
10.FORGIVE AND FORGET
- Forgiving and forgetting prevent others from holding emotions and allowing one to move forward.
11.KEEP OUR COMMITMENTS -
The habit of keeping one's word in things, either big or small, develops a strong reputation for reliability and trustworthiness.
12.HELP OTHERS -
One way to positively win others is through helping them because listening to and helping them can build trust and inspire them to follow.
13.PROTECT OURSELVES FROM EMOTIONAL SABOTAGE
This is being wise enough in protecting ourselves when others attempt to manipulate our emotions for personal sake