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Roles and functions
Care provider → nursing process (ADPIE)
Educator → ensures patients receives sufficient info on which to base consent for care
Advocate → nurse accepts and respects patients decisions even if they are different
Leader → provides direction and purpose to others, motivates others toward common goals
Change agent → works with patients and staff to improve care and identify/fix problems
Manager → promoting, restoring, maintaining patients health requires coordinating all providers
Researcher → nurses critique research studies and apply research to practice (EBP)
Collaborator → interprofessional collaboration to work toward common goal
Delegator → the RN retains ultimate responsibility for patient care, requires supervision
Benners Stages
Novice → student nurse
Advanced beginner → 6 months experience
Competent → 2 years experience
Proficient → 3 years experience
Master → 5 years experience
Maslows hierarchy of needs
Needs at the lower levels of the hierarchy must be met before needs at higher levels
physiological needs (air, water, food, shelter, sleep, clothing, reproduction)
safety needs (personal security, employment, resources, health, property)
love and belonging (friends, intimacy, family, sense of connection)
esteem (respect, self esteem, status, recognition, strength, freedom)
self actualization (desire to become the most that one can be)
Nursing as a profession
altruism → selfless commitment to caring for patients above personal interests
body of knowledge → scientific evidence, theories, clinical research that guide nursing practice
accountability → accepting responsibility for actions and omissions
higher education → extended education and basic liberal knowledge
autonomy → making ethical clinical decisions while respecting patients rights about their own care
code of ethics → ICN and ANA
professional organizations → to support and advance nursing, ANA
licensure → must obtain licensure to practice
Nursing as a profession has a code of ethics, licensing, a body of knowledge, and altruism.
Nurse practice act
regulate and protect the public from nurses, who are a risk to the health, safety, and welfare of the citizens within its state board jurisdiction.
state defined scope of practice.
board of nursing.
they also function as an accrediting agency for the state schools of nursing.
QSEN competencies
patient centered care, teamwork and collaborations, safety, professionalism, EBP, informatics
Future of nursing
aging population
nursing shortage
quality and safety education (QSEN)
Healthcare system - insurance
medicare → federally funded for 65 and older
medicaid → federally funded for low income
private → purchased individually or by employer
levels of health care
primary → first contact, preventative, routine care
secondary → specialists services (ex. cardiologists)
tertiary → specialized care (ex. cancer treatment)
Healthcare barriers
financial → lack of insurance, high out of pocket costs
geographic → rural areas with limited access
cultural and language → miscommunication or lack of culturally competent care
First order beliefs
developing beliefs about what is correct, real and true in early childhood directly through experiences and indirectly through authority figures, and continue to develop through adulthood.
challenging these can cause emotional and cognitive effect
Higher order beliefs
ideas derived from first order beliefs through reasoning, can lead to generalizations and stereotypes
Values system
ethical principles learned in childhood that guide decision making and conflict resolution
Values conflict
arises from differences in beliefs systems
Beneficence
actively doing good
nurses demonstrate beneficence by acting on behalf of others and placing a priority on the needs of others rather than on personal thoughts and feelings.
Nonmaleficience
avoiding causing harm
requires nurses to provide compassionate care for all patients, especially those who are undergoing painful medication interventions developed to cure debilitating diseases.
Autonomy
freedom to make decisions supported by knowledge and self confidence, self determination.
nurses promote autonomy when they include patients in the process of developing care plans and when supporting them in their decisions about treatment options, including the decision to refuse recommended treatment.
Justice
obligation to act fairly and equitably to everyone regardless of income or power.
Veracity
Obligation to always be truthful. honesty promotes unrestricted communication among individuals, demonstrates respect for others, and builds trust.
Accountability
Willingness to accept responsibility for ones actions.
Advocacy
supporting or promoting the interests of others or of a cause greater than oneself
speaking up for the patient when they are not able to.
Confidentiality
limit sharing private information
HIPAA
Fidelity
Keeping promises or agreements made with others.
Responsibility
concept of being dependable and reliable. adheres to professional standards of care, complies with institutional policies, meets requirements of continuing education, and follows the orders of physicians and NP’s.
ethical theories - deontology
focuses on only the rights and wrongs of individual behaviors, duties , and obligations without concern for the actual consequences of those actions.
challenges include rigidity in complex situations
Kant
ethical theories - utilitarianism
evaluates actions based on the outcomes, aiming for the greatest happiness of most people
challenges arise when individual rights conflict with societal need
Bentham
Rights based ethics
focuses on the rights of the individual and does not always take into consideration the effects on society as a whole
problems arise when a persons rights are in conflict with recommend medical treatment.
Justice based ethics
no individual person should have any advantage over another
problems arise when access to healthcare is dependent on income and other socioeconomic characteristics
Virtue based ethics
focuses on personal traits of individuals rather than societal norms
problems arise when not everyone has the same virtues
(ex. people entering nursing field because of a calling vs because of money)
Code of ethics
defines the values, morals, and standards guiding practice in a specific discipline or profession.
10 provisions
respect, advocacy, accountability, advancement, justice, commitment, integrity, ethics, collaboration, globalism
Constitutional law
based on a constitution, foundational legal framework, affects law indirectly
ex. bill of rights
Statutory law
created by legislators, enacted as statues, affects law directly
ex. nurse practice acts (defines scope of nursing practice in each state, matters pertaining to licensure, accreditation of schools, and professional roles, establishes a board of nursing in each state)
criminal → drug diversion, patient abuse, HIPAA violations
civil → intentional torts are wrongs committed by people who deliberately seek to injure or hurt people (libel slander, assault, battery, defamation, false imprisionment invasion of privacy) unintentional torts are omissions or acts by people that cause unintended harm (negligence, malpractice)
Regulatory law
created by government agencies, based on statues, details how laws are applied
ex.) HIPAA privacy regulations
Case law
created by judicial decisions, based on court rulings, established by precedents
ex.) court rulings on nurses liability
Legal issues in nursing
informed consent, mandatory reporting, consent for minors and incompetent patients, advance directives, patients bill of rights, organ donation, DNR
Legal acts in nursing
licensure → requires NCLEX exam
standards of care → minimum requirements for providing safe nursing care
HIPAA → protects health info privacy
Good Samaritan → protects providers offering emergency care from negligence claims
uniform determination of death → cessation of respiratory and brain death
americans with disabilities act → protects against discrimination, mandates reasonable accommodation
Safer practice
Certification → specialty certification for high level of clinical competence
education → higher education programs
EBP
integration of the best available research evidence and the nurses clinical judgement expertise to make patient care decisions,
allows a nurse to address questions and problems by reviewing the research, clinical guidelines, and other resources to determine practice.
results in better patient outcomes, keeps nursing practice current, and increases the nurses confidence in professional decision making.
Individual factors affecting safety
musculoskeletal → restrict ROM, diminish strength, loss of balance and unsteady gait. no rugs
neurological → cognitive ability and sensory perception. impaired judgement, forget, cant see
cardiopulmonary → impair perfusion, less blood/O2 to brain, SOB, chest pain, orthostatic HPTN
Renal/hepatic → metabolism and excretion, toxicity from buildup
Life span safety factors
children → infants should be placed in supine position, appropriate rear facing car seats and carriers, rear facing until 2yo or meet height/weight requirements, children under 13 in backseats with belt positioning booster seats until 4’9
adults → people should plan relaxation periods and schedule annual visits to a doctor for screenings.
Environmental factors affecting safety
pollution → land, water, noise
lighting → home, work, community, healthcare
communicable diseases → transmission, prevention
workplace hazards → injuries, exposure
Altered safety in home and community
poisoning, toxins, lead, carbon monoxide, plants, medications, household chemicals, fires and electrical hazards, abuse, bioterrorism, suffocation and drowning, falls, restraints, med admin errors, radiation, procedural errors, drug resistant microorganisms
Prevent falls
fall risk assessment at administration and intervals, individualize according to pt
encourage call light use, respond quickly to call
orient pts to the setting
make sure frequently used items are in reach
sedated or unconscious keep side rails up
use gaitbelt and safety equipment
lock bed and wheelchairs
Restraints
always use the least restrictive method for the shortest time, must try other methods before using restraints
requires a physician order except in emergencies → includes reason, type, location, type of behavior. if removed new order is required, renew every 24hrs
documentation → every 2 hours for nonviolent, every 15 minutes for violent. include justification, application details, ongoing assessments (circulation and ROM, skin integrity, monitor vitals and offer food, offer means of elimination and hygiene), behavior and mental status, basic needs, pt response, communication, discontinuation
physical and chemical restraints
physical → wrist and ankle, vest, lap belt, side rails
chemical → sedative, neuroleptic
Using restraints
Pad bony prominences to prevent skin breakdown
Secure/tie restraints to a part of the bed frame that can raise/lower when the bed controls are used
Do not secure/tie restraints to the side rails of the bed. If restraints with a buckle strap are not available, use a quick-release knot to tie the strap. do not tie in a knot
enough room to fit two fingers between the restraints and the client
Remove or replace restraints frequently to ensure good circulation to the area and allow for full range of motion to the limbs
Fire safety
PASS (pull, aim, squeeze, sweep)
RACE (rescue all patients in the vicinity, activate fire alarm, contain fire by closing doors, extinguish the fire)
cultures of safety
recognizing human fallibility
provide a blame free culture
encourage team work
maintain a culture of continuous improvement
encourage reporting
Referent
event or thought initiating the communication
The incentive or motivation for communication between two people
Sender
The person who initiates and transmits the message
Message
content transmitted during communication
The verbal and nonverbal information the sender expresses and intends for the receiver
Channel
The method of transmitting and receiving a message (sight, hearing, touch, facial expression, body language)
Receiver
person who recieves and decodes or interprets the communication
feedback
response of the receiver
Can be verbal, nonverbal, positive, negative
Intrapersonal communication
communication within an individual
it is each person’s “self-talk,” the internal discussion when thinking but not outwardly verbalizing thoughts
It helps nurses assess clients and situations and think critically about them before communicating verbally.
Interpersonal communication
takes place between two or more people
This form of communication is the most common in nursing and requires an exchange of information with another individual
However, the receiver can perceive a message differently than the sender intended.
Small group communication
focuses on meeting established goals or the needs of group participants
(in committees, research teams, and support groups
Public communication
through patient and community education on health care issues, including wellness
Orientation phase
nurse gathers assessment data, recognizes and analyzes cues, and identifies nursing diagnoses that are appropriate for the patient
objective data are collected during pre interaction and the orientation phase
subjective data are obtained exclusively while interacting with the pt orientation
making introductions, establishing professional roles
observing, interviewing, assessing the pt, validation of perceptions
identify needs and resources of the pt
Working phase
goals or outcome statements and nursing interventions are developed in collaboration with pts and their families
nurse discusses assessment findings and concerns w the pt to establish goals
implementation of the care plan
collaboration among other HCP as needed
enhancement of trust between nurse and pt
use of therapeutic communication to keep interactions focused on the pt
Termination phase
evaluation of the nursing process is completed here
the nurse and pt determine the level of pt goal fulfillment and the need for further intervention
alerting the pt to impending closure of the relationship
evaluating the outcomes achieved during the interaction
concluding the relationship and transitioning pt care to another caregiver
Therapeutic communication
active listening, open posture, reflection
verbal techniques → seeking clarification, summarizing, validating
nonverbal techniques → active listening, science, therapeutic touch
Nontherapeutic communication
asking why questions
using closed ended questions or comments
changing the subject
giving false reassurance
giving stereotypical or generalized responses
showing agreement/disagreement
comparing patient experiences
using personal terms (honey, sweetie, sport)
being defensive
defense mechanisms - compensation
using personal strengths ot abilities to overcome feelings of inadequacy
defense mechanisms - denial
refusing to admit the reality of a situation or feeling
defense mechanisms - displacement
transferring emotional energy away from an actual source of stress due to an unrelated person or object
defense mechanisms - introjection
taking on certain circumstances of another individuals personality
defense mechanisms - projection
attributing undesirable feelings to another person
defense mechanisms - rationalization
denying true motives for an action by indentifying a more socially acceptable explanation
defense mechanisms - regression
reverting to behaviors consistent with earlier stages of development
defense mechanisms - repression
storing painful or hostile feelings in the unconscious, causing them to be temporarily forgotten
defense mechanisms - sublimation
rechanneling unacceptable impulses into socially acceptable activities
defense mechanisms - suppression
choosing not to think consciously about unpleasant feelings
hearing impaired patients
make sure the area is well lit, little background noise as possible
stay within 3-6ft of pt, avoid turning or walking away
avoid overenunication, speak slowly
use of interpreters
collaboration with the department responsible for obtaining interpreters should be initiated by the nurse ASAP
family members should not be used as interpreters of specific medical info to maintain patients privacy rights and to avoid misinterpretation
Visually impaired patients
alert pts of potential hazards or object locations
position of numbers on analog clock is used as reference to location
gentle physical contact to alert patient if they have been sleeping, noisy environment, or if hearing impaired
African americans
refer to diabetes as sugar
asian culture
considered disrespectful to make direct eye contact with individuals of authority because doing so implies equality
orthodox and conservative jewish patients
require a kosher diet
pork, shellfish, rare meats, and blood is prohibited and combining milk or dairy products with meat
cooking restrictions on the sabbath
jewish holidays require eating only unleavened bread or fasting
Jehovas witnesses
refuse blood transfusions based on their interpretation of scriptual restrictions on receiving blood
muslim patients
prefer diets that do not include pork products
seventh day adventists
regard the body as a temple and typically do not eat meat or consume caffeine, alcohol, or tobacco products
encourage a vegetarian diet
Catholics
observe holy days with fasting especially on fridays
Islamic traditions
prohibits the consumption of alcohol, pork, caffeine
halal food preparation rules share similarities with kosher laws
Bhuddists
avoid the consumption of meat and meat by products
vegan diet
Complementary and alternative pain therapies
herbal remedies → herbal mixes relieve pain
yoga/ meditation
biofeedback → uses electronic monitoring to gain voluntary control over physiological responses (muscle tension, HR, BP)
aromatherapy
hypnosis
Reiki and therapeutic touch → hand placement to correct/balance energy fields restores health
(traditional Chinese medicine) acupuncture - series of channels, or meridians, to re-establish the flow of vital energy or qi. acupressure, cupping
Nonverbal communication
Appearance, posture, gait
Facial expressions, eye contact, gestures
Sounds
Territoriality, personal space
Top safety practices
· Always follow the five rights of medication administration + 2 identifiers
· Scan the patient and med whenever possible.
· Double-check high-alert medications with a second RN.
· Use standardized handoff tools like SBAR.
· Report near misses to improve systems.
· Never use workarounds.
never use room number alone to verify pt. ask pt name and DOB
Medication safety
5 Rights of medication administration (right pt, med, dose, route, time)
Barcode scanning
Double-check high-alert meds
Avoid unsafe abbreviations
Medication reconciliation during transitions of care
Infection control prevention
Hand hygiene (MOST effective intervention, before during and after pt)
PPE use
Aseptic & sterile technique (outer 1in is not sterile)
Isolation precautions
Proper disposal of sharps
Cleaning equipment between patients
Client centered care
An approach to healthcare that respects the patient's values, preferences, and expressed needs, empowering them as an active participant and partner in their own care decisions.
Conflict Management and Resolution
The process of identifying and handling disputes in a sensible, fair, and efficient manner. In nursing, it involves strategies to resolve disagreements within the interprofessional team to maintain a safe and collaborative environment.
Ethical Dilemmas in Healthcare
Situations in which there is a conflict between two or more ethical principles (e.g., autonomy vs. beneficence), requiring a difficult choice between two or more undesirable actions.
Establishing andMaintaining Professional Boundaries
The practice of defining the limits of the therapeutic nurse-patient relationship to ensure it remains safe, professional, and focused on the patient's needs, avoiding dual relationships or personal entanglement.
Evidence-Based Practice
(EBP)
The conscientious and explicit use of current best evidence from research, combined with clinical expertise and patient values, to make decisions about the care of individual patients.
Health Care Delivery
Systems
The organization of people, institutions, and resources that deliver health care services to meet the health needs of target populations.
Healthcare Informatics
The field of science and engineering that aims at developing methods and technologies for the acquisition, processing, and study of patient data, information, and knowledge for clinical practice, research, and education.
Legal Aspects of Healthcare Informatics
The body of laws, including HIPAA, that governs the privacy, security, and confidentiality of electronic health information and dictates the legal responsibilities for its proper use and protection.
Legal Responsibilities in Nursing Practice
The duties and obligations of a nurse as defined by law, including adherence to the Nurse Practice Act, maintaining standards of care, and protecting patient rights to avoid malpractice or negligence.
Legal Safeguards and Litigation Prevention
The proactive measures taken by nurses and healthcare institutions to reduce legal risk, such as maintaining competence, proper documentation, establishing rapport with patients, and carrying professional liability insurance.