Oral Communication 11 - Diagnostic Test Reviewer

1. It is the idea being transmitted by the sender to the receiver.

Message

2. 3 aspects of a message

1. Content

2. Structure

3. Style

3. It is the response or reaction given by the receiver to the sender of the message.

Feedback

4. It is the exchange of thoughts, messages, or information as by speech, signals, writing or behavior.

Communication

5. It is a type of communication that does NOT use words in expressing a message

Non-verbal communication

6. Which model shows a one-way communication where the source of informationdoes not know whether the message is understood or not?

Linear

7. Which of the following is an example of a one-way communication?

A church leader giving a homiły to a crowd of people.

8. Which of the following elements affects the flow of any communication process?

Barrier

9. Which element is NOT found in Shannon-Weaver model?

Feedback

10. Which of the following is an example of an interactive communication?

A TV anchor interviews lawmaker over the MECQ in the metro.

11. It happens when the sender fails to communicate his/her message properly or when the intended message is not clearly understood by the receiver.

Communication Barrier

12. It refers to the natural or environmental conditions that hinder a successful communication transaction

Physical Barrier

13. It refers to the way a person responds in a communication situation affected by personal norms and traditions

Cultural Barrier

14. This is an example when linguistic barrier to communication becomes evident.

People do not understand each other's language.

15. What type of speech context happens when two persons interact?

Dyad

16. What type of speech context refers to communication that focuses on one person, in which the speaker acts as both the sender and receiver of the message

Intrapersonal

17. What type of speech context refers to the process of imparting information through television, radio, newspaper, magazines, books, billboards, internet and other types of media

Mass Communication

18. Which of these types of speech context takes place between and among people and establishes personal relationship between and among them

Interpersonal

19. Which type of INTERPERSONAL context involves at least three but not more than twelve people engaging in a face-to-face interaction

Small Group Communication

20. What type of speech context requires you to deliver or send the message before or in front of a group

Public Communication

21. Which of the following is NOT a speech context

Intrapersonal

22. The primary goal of a/an ___________ is to influence the thoughts, feelings, actions, and behaviors or attitudes of your listeners (Gamble & Gamble, 2012).

Persuasive Speech

23. The _______________ is a type of speech that aims to make the audience relax, enjoy, and even laugh.

Entertainment Speech

24. Delivering a speech with the help of short notes and a clear outline is known as _________

Extemporaneous Speech

25. When you deliver a pre-written speech word for word, it is called __________

Manuscript Speech

26. An __________ is delivered with little or no advance preparation

Impromptu Speech

27. The nature of a reporter's job is to give an expository or __________

Informative Speech

28. What do you think does the speaker mean when he/she says,

The speaker is requesting me to help him/her carry his things

29. You and your sibling were playing in your room. Suddenly, your mother entered the room and she angrily said,

She wants you to clean the room

30. Based on the scenario in item number 29, what will your next action be?

I will stop playing with my sibling and will clean the room.

31. In which of the following statements is the speaker making a commitment?

"I promise to help you with your problems."

32. Which of the following refers to the utterance that a speaker makes in order to achieve an intended effect?

Speech Act

33. The following are the known functions of speech act EXCEPT:

a. apology

b. greeting

c. offering

d. planning

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d. planning

34. Which best defines NOISE in the context of communication?

It is anything that interferes with the communication

35. Which of the following is an example of psychological barrier?

a. ability to read minds

b. dissatisfaction to customer service

c. inattentiveness to detail

d. poor listening skills

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C. inattentiveness to detail

36. For numbers 36-40, choose the letter of your answer below.

a. Nomination

b. Restriction

c. Topic shifting

d. Repair

e. Turn taking

f. Topic control

g. Termination

36. !

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36. b

37. a

38. g

39. e

40. g

41. It is type of speech outline which describes historical or time approach like from past to present

Chronological Outline

42. It is type of speech outline which divides the topic into subtopics based on importance or interest value

Topical Outline

43. It is a type of speech outline which Involves a discussion of both cause and effect of an issue

Cause and Effect Outline

44. It is the nature of communication

1. Communication is a process.

2. Communication occurs between two or more people.

3. Communication can be expressed through words or actions

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45. It is the meaning of the statement

Communication is dynamic, ongoing and continuous.

46. On your way home, you dropped by a convenient store. Queuing to pay for some essentials, you heard a customer arguing with the cashier. The customer talked on top of his voice complaining for something you could not clearly hear. The buyer next to him interrupted the one complaining. The others in the line could not help but gave their own sides of the story. Finally, the manager came in. What model of communication is presented in the entire scenario?

Transactional

47. From the given situation above, what should the manager do?

a. Arrogantly confront the customer for being tough.

b. Publicly reprimand the cashier to show that the customer is always right

c. Tell the other customers to stop gossiping. d. Respectfully pull out the customer and look for a win-win solution to the problem

d. Respectfully pull out the customer and look for a win-win solution to the problem.

48. Mrs. Erlinda was invited as a speaker during the National Women's Month. She talked about Gender Equality. She delivered her speech for almost 1 hour with more than 50 slides. The audience appeared uneasy and seemed uninterested after 20 minutes.=

Linguistic Barrier

49. Which communication situation displays physiological barrier?

a. The General Parents and Teachers Association (GPTA) president felt nervous when he started to speak in front of all the parents and guardians.

b. The Municipal Agriculture officer is discussing certain agricultural crops management procedure in a community that is not very familiar with the topic.

c. The newly designated general manager of the restaurant was a bit hesitant to talk with the guests.

d. The research teacher discusses with his students about the problem when a song was played loudly from the other classroom.

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a. The General Parents and Teachers Association (GPTA) president felt nervous when he started to speak in front of all the parents and guardians

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50. Which situation BEST exemplifies communication breakdown?

a. adjusting your language depending on the people you are talking to

b. incorrect labeling of handouts to be used in product distribution

c. listening to your friend's heartaches and unsuccessful love stories

d. looking for the positive characteristics or strengths of a speaker

b. incorrect labeling of handouts to be used in product distribution