Psych 2500 - help

What are the different types of change?

• Strategic

• People-centric

• Structural

• Technological

• Unplanned

• Remedial

What is strategic change?

Change in policy

What is People-centric change

change that affects employees

What is structural change?

change in management

What is unplanned change?

Change that’s unexpected and unplanned for W

What is remedial change?

Change to something we’re trying to fix

What are the steps to good change?

1. Denial

2. Defense

3. Discarding

4. Adaptation

5. Internalization

Wh

at are some good practices for downsizing?

• Good communication

• Strong leadership

• subordinate roles

• motivation/morale behaviors

Ho

How can we prepare for a downsize?

• Outsource

• Survivor tasks

• Bring on temps

• Retirement packages

• pay cuts

• adjust work schedules

What are the steps to successful change?

1. Urgency

2. Strong team

3. Decide what the vision is

4. Communicate correctly

5. Empower others

6. Don’t let up

7. Create new culture

W

What are the main sources of stress in employees

• Fear of layoff

• More overtime

• Pressure to perform without growth

• Pressure to perform 24/7

• Lack of control over what you do

What are the consequences of stress at work?

• Job performance

• Motivation/satisfaction

• commitment

• turnover

• drug/alchohol/health/violence

• culture

H

How do we manage stress?

• Social support

• Exercise, good nutrition and sleep

• Priorities and organize

• break bad habits

What is anthropometrics?

Our body design

What is physiological

The systematic aspects of our bodies Wh

What are human factors/ergonomics

How we interact with our surroundingsW

What are biometrics?

The body part structure and movement

What are some general sources of stress

• Personal stressors

• Occupational stressors

• Lack of organization fit

Wh

What are some examples of work stressors?

• Noise

• Lack of safety

• Design of systems

What are some ways to evaluate stress?

• Social readjustment rating scale

• Life expectancy survey

• stress in general scale

W

What is OSHA?

Occupational safety and healthW

Why do people join groups?

• Physiological needs

• Survival needs

• Commonality

• Situational

What is the IMPACT theory?

• INFORMATIVE

• MAGNETIC

• POSITION

• AFFECTion

• COHERSIVE

• TACTICAL

What environment is the informative leadership style most effective?

Ignorant environment

What environment is the magnetic leadership style most effective?

Desparation environemnt

What environment is the affection leadership style most effective?

An anxious environemnt

What environment is the position leadership style most effective?

an unstable environment (it positions you well)

What environment is the cohesive leadership style most effective?

a crisis environment

What environment is the tactical leadership style most effective?

a disorganized environment (they tactically organize the environment for success)

What are the direct and indirect costs of turnover?

Direct: Travel and relocation costs, referral bonuses, and staff time

Indirect: Loss of productivity and may have to pay overtime H

How do we control turnover?

• Make sure we’re paying fairly

• performance management and evaluation

• offer retention and bonuses

What is GNS?

Growth Needs Strength

What is the Social Character Model?

An equation to help predict motivating potential scores (MPS)

How can employees increase job satisfaction?

• Hire already satisfied individuals

• Eliminate dissatisfiers

• increase opportunities to socialize

• express appreciation

• give good feedback