IS431 Final Ch 10-14

A ________ is a business document that contains some predefined data and may include some areas where additional data are to be filled in.

Form

A ________ is a business document that contains only predefined data; it is a passive document used solely for reading or viewing.

Report

A report typically contains data from many unrelated ________ or transactions.

Records

The ________ report provides details behind the summary values on a key-indicator or exception report.

Drill-down

The ________ report highlights data that are out of the normal operating range.

Exception

The ________ report provides a summary of critical information on a recurring basis.

Key-indicator

The ________ report is produced at predefined intervals-daily, weekly, or monthly-to support the routine informational needs of an organization.

Scheduled

The ________ report has unplanned information requests in which information is gathered to support a non-routine decision.

Ad-hoc

A paper prototype is a series of mock ________ that can be used to test content, look, and feel, as well as the task flow and other usability factors.

Screens

Increasingly, developers are using tools that can quickly create screen mockups, referred to as ________, to show the placement of information elements on a screen and the space needed for each element.

Wireframes

"Valid date, which identifies on what date (or time) the data in the form or report was accurate," is related to ________ for the design of forms and reports.

Meaningful titles

"Notifying users when on the last page of a multi-paged sequence" is related to ________ for the design of forms and reports.

An easy navigation system

"All data and entry fields should be clearly labeled" is related to ________ for the design of forms and reports.

A balanced layout

Information should be provided in a manner that is usable without modification" is related to ________ for the design of forms and reports.

Meaningful information

Clear and specific titles describing content and use of form or report" is related to ________ for the design of forms and reports.

Meaningful titles

Adequate spacing and margins should be used in a report" is related to ________ for the design of forms and reports.

A balanced layout

Only needed information should be displayed in a report" is related to ________ for the design of forms and reports.

Meaningful information

Revision date or code to distinguish a form or report from prior versions in a report" is related to ________ for the design of forms and reports.

Meaningful titles

Clear and specific titles describing content and use of form or report" is related to ________ for the design of forms and reports.

Meaningful titles

Information should be balanced on the screen or page" is related to ________ for the design of forms and reports.

A balanced layout

Current date, which identifies when the form or report was generated," is related to ________ for the design of forms and reports.

Meaningful titles

Clearly show where we are (e.g., page 1 of 3) on the report" is related to ________ for the design of forms and reports.

An easy navigation system

Which of the below is a problem from using a color in forms and reports?

Printing or conversion to other media may not easily translate.

Which of the following is a problem caused by using a color in forms and reports?

Color fidelity may degrade on different displays.

Displaying text in mixed uppercase and lowercase and using conventional punctuation is related to which of the guidelines for displaying text?

Case

Using acronyms only when they are widely understood by users and are significantly shorter than the full text is related to which of the guidelines for displaying text?

Abbreviations

Left-justifying text and leaving a ragged-right margin is related to which of the guidelines for displaying text?

Justification

In business-related systems, ________ is becoming increasingly important as text-based applications such as electronic mail, bulletin boards, and information services are more widely used.

Textual output

Break long sequences of alphanumeric data into small groups of three to four characters each" is related to which guideline for displaying tables and lists?

Formatting numeric, textual, and alphanumeric data

Use same family of typefaces within and across displays and reports" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

Redisplay labels when the data extend beyond a single screen or page" is related to which guideline for displaying tables and lists?

Use meaningful labels

Left-justify textual data, use short line length, usually 30-40 characters per line" is related to which guideline for displaying tables and lists?

Formatting numeric, textual, and alphanumeric data

Use a single typeface, except for emphasis" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

Right-justify numeric data and align columns by decimal points or other delimiter" is related to which guideline for displaying tables and lists?

Formatting numeric, textual, and alphanumeric data

Similar information displayed in multiple columns should be sorted vertically" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

All columns and rows should have meaningful labels" is related to which guideline for displaying tables and lists?

Use meaningful labels

Place a blank line between every five rows in long columns" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

Avoid overly fancy fonts and sort in a meaningful order" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

According to guidelines for selecting tables versus graphs, we should use tables for ________.

Reading individual data values

________ is an overall evaluation of how a system performs in supporting a particular user for a particular task.

Usability

Which usability factor specifies that outputs should be self-explanatory and not require users to remember information from prior outputs in order to complete a task?

Clarity

Which usability factor specifies that information should be viewed and retrieved in a manner most convenient to the user?

Flexibility

Which usability factor specifies that formatting should be designed with an understanding of the task being performed and the intended user?

Organization

Which usability factor specifies that information format should be consistent between entry and display, and format should distinguish each piece of data and highlight, not bury, important data?

Format

Which usability factor specifies that there should be consistent use of terminology, abbreviations, formatting, titles, and navigation within and across outputs?

Consistency

________ is a usability dimension concerned with how quickly users can perform tasks once they know how to perform them.

Efficiency

________ is a usability dimension concerned with how many errors a user might encounter and how easy it is to recover from those errors.

Error-rate

________ is a usability dimension concerned with how difficult it is for the user to perform a task for the first time.

Learnability

________ is a usability dimension concerned with how easy it is to remember how to accomplish a task when revisiting the system after a period of time.

Memorability

________ is a usability dimension concerned with how enjoyable a system's visual appeal is and how enjoyable the system is to use.

Satisfaction and aesthetics

When designing forms and reports, which characteristic focuses on issues related to experience, skills, motivation, education, and personality that should be considered?

User

When designing forms and reports, which characteristic focuses on the platform on which the system is constructed that will influence interaction styles and devices?

System

When designing forms and reports, which characteristic focuses on social issues such as the users status and role that should be considered in addition to environmental concerns such as lighting, sound, task interruptions, temperature, and humidity?

Environment

Which error is addressed by the recommendation to make sure that when using standard design items, they behave in accordance with major interface design standard?

Nonstandard use of GUI widgets

Which error is addressed by the recommendation to avoid fixed-formatted text that requires users to scroll horizontally to view content or links?

Fixed-formatted text

Which error is addressed by the recommendation to make sure the site is continuously updated so that users "feel" that the site is regularly maintained and updated?

Outdated information

Which error is addressed by the recommendation to make sure that users don't need the latest browsers or plug-ins to view the site?

Bleeding-edge technology

Which error is addressed by the recommendation to avoid using large images, lots of images, unnecessary animations, or other time-consuming content that will slow the downloading time of a page?

Slow download times

Which error is addressed by the recommendation to avoid requiring users to scroll down a page to view information, especially navigational controls?

Displaying long lists as long pages

Which error is addressed by the recommendation to make sure that one avoids designing any legitimate information in a manner that resembles advertising?

Anything that looks like advertising

Which of the following is a method by which users interact with an information system?

Interface

All human-computer interfaces must have an interaction style and use some ________ for supporting this interaction.

Hardware

Under which design specification category for interfaces and dialogues do environmental characteristics appear?

Narrative Overview

Under which design specification category for interfaces and dialogues do form/report designs appear?

Interface/Dialogue Designs

Under which design specification category for interfaces and dialogues do testing procedures appear?

Testing and Usability Assessment

Under which design specification category for interfaces and dialogues does interface/dialogue name appear?

Narrative Overview

Under which design specification category for interfaces and dialogues does time to learn appear?

Testing and Usability Assessment

Under which design specification category for interfaces and dialogues do dialogue sequence diagram(s) and narrative description appear?

Interface/Dialogue Designs

Under which design specification category for interfaces and dialogues do task characteristics appear?

Narrative Overview

Under which design specification category for interfaces and dialogues do user satisfaction and other perceptions appear?

Testing and Usability Assessment

Under which design specification category for interfaces and dialogues does speed of performance appear?

Testing and Usability Assessment

Under which design specification category for interfaces and dialogues do system characteristics appear?

Narrative Overview

Under which design specification category for interfaces and dialogues do rate of errors and testing objectives appear?

Testing and Usability Assessment

____ is a human-computer interaction method whereby users enter explicit statements into a system to invoke operations.

Command language interaction

________ is a human-computer interaction method in which a list of system options is provided and a specific command is invoked by user selection of a menu option.

Menu interaction

Which interaction places a substantial burden on the user to remember names, syntax, and operations?

Command language interaction

A ________ is simply a list of options; when an option is selected by the user, a specific command is invoked.

Menu

A ________ is a menu-positioning method that places a menu near the current cursor position.

Pop-up menu

Which menu method is also known as a dialogue box?

Pop-up menu

Which menu-positioning method places the access point of the menu near the top line of the display; when accessed, menus open by dropping down onto the display?

Drop-down menu

Command verbs should clearly and specifically describe operations," falls under which category for menu design guidelines?

Wording

A consistent organizing principle should be used that relates to the tasks the intended users perform," falls under which category for menu design guidelines?

Organization

Submenus should be used to break up exceedingly long menus," falls under which category for menu design guidelines?

Length

How the user is to select each option and the consequences of each option should be clear," falls under which category for menu design guidelines?

Selection

Menu items should be displayed in mixed uppercase and lowercase letters and have a clear, unambiguous interpretation," falls under which category for menu design guidelines?

Wording

Entry methods should be consistent and reflect the size of the application and sophistication of the users," falls under which category for menu design guidelines?

Length

he number of menu choices should not exceed the length of the screen," falls under which category for menu design guidelines?

Length

Related options should be grouped together, and the same option should have the same wording and codes each time it appears," falls under which category for menu design guidelines?

Organization

Which menus have become very popular in recent years because they provide consistency in menu location and operation among applications and efficiently use display space?

Drop-down menu

Which interaction is a highly intuitive human-computer interaction method whereby data fields are formatted in a manner similar to paperbased forms?

Form interaction

Which interaction is a human-computer interaction method in which symbols are used to represent commands or functions?

Object-based interaction

The premise of ________ is to allow users to fill in the blanks when working with a system.

Form interaction

The most common method for implementing ________ is through the use of icons.

Object-based interaction

A(n) ________ is a graphical picture that represents specific functions within a system.

Icon

________ is a human—computer interaction method whereby inputs to and outputs from a computer-based application are in a conventional spoken language such as English.

Natural language interaction

A small vertical lever mounted on a base that steers the cursor on a computer display and provides similar functionality to a mouse is known as a ________.

Joystick

A sphere mounted on a fixed base that steers the cursor on a computer display is known as a ________.

Trackball

A small plastic box that users push across a flat surface and whose movements are translated into cursor movement on a computer display is known as a ________.

Mouse

When using a ________, users push an array of small buttons that represent symbols that are then translated into words and commands.

Keyboard

When using a ________, selections are made by touching a computer display.

Touch screen