IS431 Final Ch 10-14

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A ________ is a business document that contains some predefined data and may include some areas where additional data are to be filled in.

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A ________ is a business document that contains some predefined data and may include some areas where additional data are to be filled in.

Form

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A ________ is a business document that contains only predefined data; it is a passive document used solely for reading or viewing.

Report

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A report typically contains data from many unrelated ________ or transactions.

Records

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The ________ report provides details behind the summary values on a key-indicator or exception report.

Drill-down

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The ________ report highlights data that are out of the normal operating range.

Exception

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The ________ report provides a summary of critical information on a recurring basis.

Key-indicator

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The ________ report is produced at predefined intervals-daily, weekly, or monthly-to support the routine informational needs of an organization.

Scheduled

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The ________ report has unplanned information requests in which information is gathered to support a non-routine decision.

Ad-hoc

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A paper prototype is a series of mock ________ that can be used to test content, look, and feel, as well as the task flow and other usability factors.

Screens

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Increasingly, developers are using tools that can quickly create screen mockups, referred to as ________, to show the placement of information elements on a screen and the space needed for each element.

Wireframes

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"Valid date, which identifies on what date (or time) the data in the form or report was accurate," is related to ________ for the design of forms and reports.

Meaningful titles

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"Notifying users when on the last page of a multi-paged sequence" is related to ________ for the design of forms and reports.

An easy navigation system

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"All data and entry fields should be clearly labeled" is related to ________ for the design of forms and reports.

A balanced layout

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Information should be provided in a manner that is usable without modification" is related to ________ for the design of forms and reports.

Meaningful information

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Clear and specific titles describing content and use of form or report" is related to ________ for the design of forms and reports.

Meaningful titles

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Adequate spacing and margins should be used in a report" is related to ________ for the design of forms and reports.

A balanced layout

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Only needed information should be displayed in a report" is related to ________ for the design of forms and reports.

Meaningful information

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Revision date or code to distinguish a form or report from prior versions in a report" is related to ________ for the design of forms and reports.

Meaningful titles

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Clear and specific titles describing content and use of form or report" is related to ________ for the design of forms and reports.

Meaningful titles

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Information should be balanced on the screen or page" is related to ________ for the design of forms and reports.

A balanced layout

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Current date, which identifies when the form or report was generated," is related to ________ for the design of forms and reports.

Meaningful titles

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Clearly show where we are (e.g., page 1 of 3) on the report" is related to ________ for the design of forms and reports.

An easy navigation system

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Which of the below is a problem from using a color in forms and reports?

Printing or conversion to other media may not easily translate.

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Which of the following is a problem caused by using a color in forms and reports?

Color fidelity may degrade on different displays.

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Displaying text in mixed uppercase and lowercase and using conventional punctuation is related to which of the guidelines for displaying text?

Case

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Using acronyms only when they are widely understood by users and are significantly shorter than the full text is related to which of the guidelines for displaying text?

Abbreviations

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Left-justifying text and leaving a ragged-right margin is related to which of the guidelines for displaying text?

Justification

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In business-related systems, ________ is becoming increasingly important as text-based applications such as electronic mail, bulletin boards, and information services are more widely used.

Textual output

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Break long sequences of alphanumeric data into small groups of three to four characters each" is related to which guideline for displaying tables and lists?

Formatting numeric, textual, and alphanumeric data

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Use same family of typefaces within and across displays and reports" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

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Redisplay labels when the data extend beyond a single screen or page" is related to which guideline for displaying tables and lists?

Use meaningful labels

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Left-justify textual data, use short line length, usually 30-40 characters per line" is related to which guideline for displaying tables and lists?

Formatting numeric, textual, and alphanumeric data

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Use a single typeface, except for emphasis" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

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Right-justify numeric data and align columns by decimal points or other delimiter" is related to which guideline for displaying tables and lists?

Formatting numeric, textual, and alphanumeric data

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Similar information displayed in multiple columns should be sorted vertically" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

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All columns and rows should have meaningful labels" is related to which guideline for displaying tables and lists?

Use meaningful labels

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Place a blank line between every five rows in long columns" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

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Avoid overly fancy fonts and sort in a meaningful order" is related to which guideline for displaying tables and lists?

Formatting columns, rows, and text

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According to guidelines for selecting tables versus graphs, we should use tables for ________.

Reading individual data values

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________ is an overall evaluation of how a system performs in supporting a particular user for a particular task.

Usability

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Which usability factor specifies that outputs should be self-explanatory and not require users to remember information from prior outputs in order to complete a task?

Clarity

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Which usability factor specifies that information should be viewed and retrieved in a manner most convenient to the user?

Flexibility

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Which usability factor specifies that formatting should be designed with an understanding of the task being performed and the intended user?

Organization

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Which usability factor specifies that information format should be consistent between entry and display, and format should distinguish each piece of data and highlight, not bury, important data?

Format

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Which usability factor specifies that there should be consistent use of terminology, abbreviations, formatting, titles, and navigation within and across outputs?

Consistency

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________ is a usability dimension concerned with how quickly users can perform tasks once they know how to perform them.

Efficiency

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________ is a usability dimension concerned with how many errors a user might encounter and how easy it is to recover from those errors.

Error-rate

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________ is a usability dimension concerned with how difficult it is for the user to perform a task for the first time.

Learnability

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________ is a usability dimension concerned with how easy it is to remember how to accomplish a task when revisiting the system after a period of time.

Memorability

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________ is a usability dimension concerned with how enjoyable a system's visual appeal is and how enjoyable the system is to use.

Satisfaction and aesthetics

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When designing forms and reports, which characteristic focuses on issues related to experience, skills, motivation, education, and personality that should be considered?

User

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When designing forms and reports, which characteristic focuses on the platform on which the system is constructed that will influence interaction styles and devices?

System

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When designing forms and reports, which characteristic focuses on social issues such as the users status and role that should be considered in addition to environmental concerns such as lighting, sound, task interruptions, temperature, and humidity?

Environment

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Which error is addressed by the recommendation to make sure that when using standard design items, they behave in accordance with major interface design standard?

Nonstandard use of GUI widgets

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Which error is addressed by the recommendation to avoid fixed-formatted text that requires users to scroll horizontally to view content or links?

Fixed-formatted text

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Which error is addressed by the recommendation to make sure the site is continuously updated so that users "feel" that the site is regularly maintained and updated?

Outdated information

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Which error is addressed by the recommendation to make sure that users don't need the latest browsers or plug-ins to view the site?

Bleeding-edge technology

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Which error is addressed by the recommendation to avoid using large images, lots of images, unnecessary animations, or other time-consuming content that will slow the downloading time of a page?

Slow download times

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Which error is addressed by the recommendation to avoid requiring users to scroll down a page to view information, especially navigational controls?

Displaying long lists as long pages

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Which error is addressed by the recommendation to make sure that one avoids designing any legitimate information in a manner that resembles advertising?

Anything that looks like advertising

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Which of the following is a method by which users interact with an information system?

Interface

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All human-computer interfaces must have an interaction style and use some ________ for supporting this interaction.

Hardware

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Under which design specification category for interfaces and dialogues do environmental characteristics appear?

Narrative Overview

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Under which design specification category for interfaces and dialogues do form/report designs appear?

Interface/Dialogue Designs

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Under which design specification category for interfaces and dialogues do testing procedures appear?

Testing and Usability Assessment

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Under which design specification category for interfaces and dialogues does interface/dialogue name appear?

Narrative Overview

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Under which design specification category for interfaces and dialogues does time to learn appear?

Testing and Usability Assessment

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Under which design specification category for interfaces and dialogues do dialogue sequence diagram(s) and narrative description appear?

Interface/Dialogue Designs

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Under which design specification category for interfaces and dialogues do task characteristics appear?

Narrative Overview

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Under which design specification category for interfaces and dialogues do user satisfaction and other perceptions appear?

Testing and Usability Assessment

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Under which design specification category for interfaces and dialogues does speed of performance appear?

Testing and Usability Assessment

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Under which design specification category for interfaces and dialogues do system characteristics appear?

Narrative Overview

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Under which design specification category for interfaces and dialogues do rate of errors and testing objectives appear?

Testing and Usability Assessment

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____ is a human-computer interaction method whereby users enter explicit statements into a system to invoke operations.

Command language interaction

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________ is a human-computer interaction method in which a list of system options is provided and a specific command is invoked by user selection of a menu option.

Menu interaction

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Which interaction places a substantial burden on the user to remember names, syntax, and operations?

Command language interaction

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A ________ is simply a list of options; when an option is selected by the user, a specific command is invoked.

Menu

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A ________ is a menu-positioning method that places a menu near the current cursor position.

Pop-up menu

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Which menu method is also known as a dialogue box?

Pop-up menu

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Which menu-positioning method places the access point of the menu near the top line of the display; when accessed, menus open by dropping down onto the display?

Drop-down menu

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Command verbs should clearly and specifically describe operations," falls under which category for menu design guidelines?

Wording

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A consistent organizing principle should be used that relates to the tasks the intended users perform," falls under which category for menu design guidelines?

Organization

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Submenus should be used to break up exceedingly long menus," falls under which category for menu design guidelines?

Length

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How the user is to select each option and the consequences of each option should be clear," falls under which category for menu design guidelines?

Selection

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