MODULE 14: Mental Illness

de-escalation

- Nonphysical interventions to manage violence and aggression in mental health

- These techniques include interacting with the person who is in crisis and offering the person choices in a difficult situation

1. be empathetic and nonjudgmental

2. respect personal space

3. allow time for decisions

4. use nonthreatening verbals

5. set limits

6. focus on feelings

7. ignore challenging questions

8. avoid overreacting

9. choose what you insist upon wisely

10. allow silence for reflection

top 10 de-escalation tips for healthcare professionals (10)

psychological first aid (PFA)

an evidence-informed intervention in the immediate aftermath of a disaster

- protect, connect, and direct

- may last from days to months

- uses therapeutic communication techniques

1. promote safety

2. stabilize disaster survivors

3. connect people with resources

goals of PFA (3)

assess; on-site therapy

The purpose of PFA is to ____________________ the immediate concerns and needs of an individual in the aftermath of a disaster, and NOT to provide _________________________________.

nurses

PFA is designed to be delivered by disaster relief workers, including __________________ who are often on the front lines of a disaster in a variety of community-based settings.

1. unemployed

2. lack of housing

3. poverty

high risk populations for mental illness (3)

true

True or false:

Though persons with chronic mental illness are eligible to receive supplemental security income (SSI), it is difficult for them to find affordable housing.