Integrating cultural competency in pharmacy practice

Which institute states the beliefs, behaviors, and needs of patients and their community are important to cultural competency?

Office of Minority Health

which institute states that behaviors, attitudes, and policies coming together is important to cultural competency?

Office of Minority Health

Health Resources and Services Admin. Bureau of Primary Health Care

Substance Abuse and Mental Health Services Administration

Health Resources and Services Admin. Bureau of Primary Health Care

which institute states that cultural competence includes knowledge, skills, and attitudes?

Office of Minority Health

Health Resources and Services Admin. Bureau of Primary Health Care

Substance Abuse and Mental Health Services Administration

Substance Abuse and Mental Health Services Administration

What are the three ket elements of cultural competency?

Knowledge, attitudes, and skills

what does LARA stand for in patient care?

Listen

Affirm

Respond

Add

what does LEARN stand for in patient care?

Listen

Explain

Acknowledge

Recommend

Negotiate

when is LEARN used in patient care

used when the patient is set in their way

or (what the tablet says) when patient and provider perspectives differ

what does ETHNIC stand for in patient care?

Explanation

Treatment

Healers

Negotiate

Intervention

Collaboration

when is the LARA framework used?

it is used in routine encounters or initial concerns

when is the ETHNIC framework used?

it is used when beliefs or prior experiences strongly shape decisions

What framework would you use in this situation:

patient hesitates about starting a new medication and wants reassurance before proceeding

LARA

What framework would you use in this situation:

patient prefers lifestyle changes before medication, and options need to be discussed and negotiated

LEARN

What framework would you use in this situation:

patient relies on advice from family or prior experiences and remains hesitant despite standard counseling

ETHNIC

what are common pitfalls to watch out for?

• avoid stereotyping

• be careful highlighting differences

• cultural issues or multifactorial?