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The most common form of IT-enabled organizational change is(are) ________.
A. pivot tables
B. network
C. automation
D. storage
E. bottlenecking
C. automation
________ focuses on achieving quality as a primary goal of all individuals within an organization
A. MQB
B. Five sigma
C. Six sigma
D. TQM sigma
E. TQM
E. TQM
For companies practicing business process management, the ________ step is the critical phase where the question, "what business processes need improvement" is asked.
A. analyze existing processes
B. continuous measurement
C. identify processes for change
D. implement the new process
E. design the new process
C. identify processes for change
The final step in the business process management approach is the ________ phase.
A. continuous measurement
B. implement the new process
C. analyze existing processes
D. identify processes for change
E. design the new process
A. continuous measurement
For companies practicing business process management, the ________ step takes place when the new process and supporting systems are rolled out.
A. design the new process
B. continuous measurement
C. identify processes for change
D. analyze existing processes
E. implement the new process
E. implement the new process
The analysis of attempting to solve a problem with information systems is called ________.
A. hardware competency
B. output analysis
C. data definition
D. networking
E. systems analysis
E. systems analysis
The first step of the systems analysis process is ________.
A. to implement a new system
B. to define the problem
C. maintenance
D. development
E. evaluation
B. to define the problem
A(n) ________ study is conducted as part of the systems analysis process to see if the project is even worth considering.
A. feasibility
B. data
C. information
D. systems
E. MIS
A. feasibility
Regarding the systems development process, ________ addresses the question, "Is the system producing the desired results?"
A. data
B. compliance
C. testing
D. programming
E. define the problem
C. testing
The ________ is a conversion strategy where the implementation occurs over time. For instance, only part of a new payroll system is initially implemented.
A. direct cutover
B. drop
C. parallel
D. pilot study
E. phased strategy
E. phased strategy
A(n) ________ methodology is process-oriented and develops in a step-by-step technique, with each step building on the previous one.
A. conversion
B. parallel
C. explicit
D. tacit
E. structured
E. structured
A(n) ________ is an excellent tool for representing a system's component processes and the flow of data among them.
A. data
B. DFD
C. ERD
D. information syllabus
E. XML
B. DFD
A top-down chart showing each level of design, its relationship to other levels, and its place in the overall design structure is a ________.
A. data flow diagram
B. data dictionary
C. structure chart
D. process specification diagram
E. business process design
C. structure chart
Modeling that includes concepts of classes and inheritance is called ________ modeling.
A. object-oriented
B. DDL
C. relational
D. entity-relationship
E. DML
A. object-oriented
Another name for computer-aided systems engineering is ________.
A. DML
B. relational data
C. rational-aided software tools (RAST)
D. unified modeling language
E. computer-aided software engineering (CASE)
E. computer-aided software engineering (CASE)
The systems development life cycle method for building an information system is a(n) ________ approach.
A. rapid
B. unstructured
C. phased
D. dynamic
E. agile
C. phased
Building an experimental system quickly to evaluate it as a possible system solution is called ________.
A. systems analysis
B. prototyping
C. DFD
D. networking
E. conversion
B. prototyping
In the systems development life cycle, each stage ________.
A. is complex
B. requires databases
C. requires completion before the next stage begins
D. uses an intranet
E. can be addressed all at once
C. requires completion before the next stage begins
One advantage of developing a prototype is that a system manager ________.
A. can easily implement the prototype
B. can create complex databases
C. can go through several iterations
D. can use the Internet
E. can always use enterprises systems
. can go through several iterations
A detailed list of questions submitted to package-software vendors is called a ________.
A. reduction in pricing
B. request for work
C. request for proposal
D. proposal plan
E. request for pricing
C. request for proposal
________ is used to create a workable system in a very short amount of time.
A. Database express
B. Rapid prototyping
C. Rapid application development
D. Rapid instructional technology
E. Software express
C. Rapid application development
Breaking down large projects into smaller projects to be developed in less time is an example of ________.
A. agile development
B. triangle development
C. behavioral development
D. sociotechnical development
E. breakdown development
A. agile development
Businesses are using ________ development to create applications for shopping carts, user authentication, search engines, and catalogs with pieces of software for their own unique business requirements.
A. long distance
B. component-based
C. mobile service
D. extension-based
E. phase in
B. component-based
________ use(s) a universal set of standards that enable one application to communicate with another with no custom programming.
A. Mobile application
B. DevOperation
C. Component manipulation
D. Multiscreen positioning
E. Web services
E. Web services
A(n) ________ app is an Internet-enabled application with specific functionality.
A. structured
B. explicit
C. mobile
D. native
E. agile
C. mobile