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These flashcards cover key concepts and terminology related to the Olive Garden interview process, highlighting important values and effective communication strategies.
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Core Values
The principles that guide how you treat guests and coworkers every day.
Hospitality
Treating guests like family and ensuring they have a positive dining experience.
Teamwork
Collaborating with coworkers to create a great experience for guests.
Integrity
Doing the right thing even when it's difficult.
Respect
Valuing everyone and treating them with dignity.
Customer Service
Making guests feel welcome and valued, being attentive and friendly.
Solution-Focused
Addressing and resolving guest issues calmly and respectfully.
Positive Attitude
Maintaining an optimistic and friendly demeanor at work.
Thoughtful Questions
Questions posed to the interviewer that demonstrate genuine interest and engagement.
Closing Line
A final statement in an interview expressing excitement about the opportunity, showing enthusiasm.