Supply Chain Management Test #1 (incomplete)

Spring '25 with Professor A. Taitt @ Rutgers NB

Supply chain management is the coordination of the network of otherwise independent trading partners who create a desired ______ or ______ AND then move it through the supply chain to …

Supply chain management is the coordination of the network of otherwise independent trading partners who create a desired product or service AND then move it through the supply chain to customers when and where the customer wants it

Supply chain management _____ _____ by managing the process of all of those independent trading partners so that they can collaborate in an _____, _____, ______ _____

Supply chain management creates value by managing the process of all of those independent trading partners so that they can collaborate in an efficient, effective, cost-conscious way

Goals of Supply Chain

1. First goal is customer satisfaction

2. While simultaneously reducing inventory and operating costs

   • Achieving our first goal while keeping our inventory low and costs as low as possible

The 2 main reasons that companies implement
Supply Chain Management are to 1. ________ and 2. ________

1. Achieve cost savings and 2. Better coordinate resources

When can services be produced in the service industry?

Services cannot be produced prior to the customer showing up

What are Facilitating Goods in the service industry?

Tangible elements used along with the service provided (e.g., chairs, tables)

Are Facilitating Goods considered inventory?

NO

What does SCOR stand for?

Supply Chain Operations Research

Who are the external entities in the supply chain?

Suppliers and customers

Who is the internal entity in the supply chain?

Manufacturer

What is the purpose of the PLAN phase in the supply chain?

ESTABLISHES the parameters within which the supply chain will operate

What happens in the SOURCE phase of the supply chain?

IDENTIFYING the suppliers that provide the materials and services needed for the supply chain to deliver the finished products

What is the MAKE phase in the supply chain?

The PRODUCTION side; a metric-intensive portion of the supply chain

What does the DELIVER phase focus on?

LOGISTICS; getting the product to customers

What is the RETURN phase in the supply chain?

REVERSE logistics; handling product returns

What is the role of the ENABLE process in the supply chain?

It facilitates a company’s ability to manage the supply chain and is spread throughout every stage

How does the Enable process support the supply chain?

It enhances capabilities as a company plans, sources, makes, delivers, and returns products

Does the Enable process occur sequentially after other stages?

No, enabling processes are integrated throughout all stages of the supply chain

Supply chains are ______ through various types of processes and technologies.

Supply chains are ENABLED through various types of processes and technologies.