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Last updated 2:26 PM on 3/17/26
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44 Terms

1
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What is Informational Social Influence (ISI)?

Conformity that occurs because people believe others have accurate information; the motive is to be correct.

2
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Give an example of ISI.

Changing your answer on a test because several classmates chose a different answer.

3
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What is the basic motive behind ISI?

The desire to be correct.

4
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List 3 conditions under which ISI is most likely.

Ambiguous situations, crisis situations, and when others are perceived as experts.

5
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What was Sherif’s autokinetic study about?

Participants estimated movement of a stationary point of light alone and in groups.

6
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What did Sherif find in the autokinetic effect study?

Group estimates converged into a shared norm that persisted even when participants were later alone.

7
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What does Sherif’s study demonstrate about ISI?

ISI leads to private acceptance and the creation of group norms.

8
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How does Dr. Phillips explain copycat suicides using ISI?

Media reports provide information on how and when to commit suicide, influencing vulnerable individuals.

9
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What evidence supports Phillips’ copycat suicide explanation?

Suicide rates increase after media coverage, especially when the suicide is highly publicized or detailed.

10
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Why is copycat suicide considered ISI rather than NSI?

People are influenced by information, not social approval.

11
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What is Normative Social Influence (NSI)?

Conformity due to the desire to be liked, accepted, or avoid rejection.

12
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Give an example of NSI.

Laughing at a joke you don’t find funny so you fit in.

13
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What is the basic motive behind NSI?

The desire for social approval and acceptance.

14
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What was the procedure in Asch’s line estimation study?

Participants judged line lengths while confederates gave incorrect answers aloud.

15
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What were the results of Asch’s study?

About 37% conformity on critical trials; 75% conformed at least once.

16
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What does Asch’s study demonstrate about NSI?

People often conform publicly even when the correct answer is obvious.

17
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Did Asch’s participants experience private acceptance?

No, they showed public compliance.

18
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How does group size affect NSI?

Conformity increases up to about 3–4 people, then levels off.

19
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What two situations drastically reduce NSI?

Having a dissenter present and responding privately.

20
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What is Social Impact Theory?

Conformity depends on strength, immediacy, and number of influencing people.

21
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What does 'strength' mean in Social Impact Theory?

Importance or power of the group.

22
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What does 'immediacy' mean in Social Impact Theory?

Physical or psychological closeness.

23
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What was the basic procedure in Milgram’s obedience study?

Participants administered shocks to a learner for wrong answers under authority orders.

24
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What percentage of participants administered the maximum shock in Milgram’s study?

65%.

25
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How does proximity of the victim affect obedience?

Obedience decreases as the victim gets closer.

26
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How does proximity of the authority figure affect obedience?

Obedience is higher when the authority figure is nearby.

27
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How does the legitimacy of authority affect obedience?

Obedience drops when authority appears illegitimate.

28
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What is the agentic shift?

A psychological shift where people see themselves as agents carrying out orders, not responsible for their actions.

29
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How does agentic shift explain obedience?

Responsibility is transferred from the individual to the authority figure.

30
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How did Triplett define social facilitation?

Improved performance on simple tasks in the presence of others.

31
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How did Zajonc (1965) explain social facilitation?

Presence of others increases arousal, strengthening dominant responses.

32
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According to Zajonc, how does audience presence affect performance?

Simple tasks improve; complex tasks worsen.

33
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What did the cockroach study demonstrate?

Cockroaches performed simple tasks faster with others present but complex tasks slower.

34
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What is evaluation apprehension (Cottrell)?

Performance changes when people believe they are being evaluated.

35
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What is distraction‑conflict theory (Baron)?

Others create attentional conflict, increasing arousal and dominant responses.

36
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What is social loafing?

Reduced individual effort when working in a group.

37
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When is social loafing most likely?

When individual contributions are not identifiable.

38
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How do gender and culture affect social loafing?

Men loaf more than women; collectivist cultures loaf less.

39
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How can social loafing be reduced?

Make individual contributions identifiable, reduce group size, increase task importance.

40
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What is deindividuation?

Loss of self-awareness and restraint in group settings.

41
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Give an example of deindividuation.

Riots or anonymous online behavior.

42
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What is groupthink?

Faulty decision-making that results from strong pressure for group consensus.

43
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What are antecedents of groupthink?

High cohesion, insulation, strong leadership, lack of decision procedures.

44
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What are symptoms of groupthink?

Illusion of unanimity, self-censorship, pressure on dissenters, illusion of invulnerability.

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