Clay Shirky
- due to technological changes, every consumer is now a producer
- traditional media producers would 'filter then publish' whereas new media 'publishes then filters'
- amateur producers have different motivations to professional producers (more emotional, passionate and creative)
this creates a cognitive surplus which means that there is a project which some much time and talent that no traditional media could compare
- the mass audience's predictable behaviour is gone, and it varies across different sites, with some creating, some synthesising and some consuming
- the old media created a mass audience whereas the new media provides a platform for people to produce for each other