Chapter 12: Department Managers and the Recruiting Process

Vocabulary flashcards covering key concepts from Chapter 12: Department Managers and the Recruiting Process.

Requisition

Approved request from a department to HR to fill a replacement or a newly created position.

Job Description

Written description of duties, responsibilities, required experience, and qualifications for a position.

Partnership with HR

Collaboration between department managers and HR to determine staffing needs, select recruiting channels, and finalize the job description.

Reference Checking

Centralized HR function handling all reference checks and responses; information must be verifiable in the personnel file.

Defamation

Risk of legal action from false or harmful statements about a candidate or former employee during reference checks.

Negligent Hiring

Liability arising when an organization hires someone without properly checking references or background who then harms others.

Promotion from Within

Advantage: morale and retention; disadvantage: potential stagnation and less exposure to new ideas.

Internal Posting

Posting openings internally to give current employees a chance to apply before external candidates.

External Recruitment

Seeking candidates from outside the organization to fill a position.

Job Posting System

Internal (and sometimes external) system used to advertise openings and invite applicants.

Advertising

Methods for attracting applicants (print, online job sites, professional journals, etc.); varies by field.

Networking

Using personal contacts and referrals to locate potential candidates.

Job Fairs

Events where employers showcase opportunities and collect resumes from job seekers.

Recruiting Trips

Department managers join HR on trips to conferences or colleges to recruit professionals.

Search Firm

External agency (headhunter) used for hard-to-fill or confidential searches; can cost up to 40% of salary.

The Internet (Recruitment)

Online résumé-posting sites and digital recruiting tools; HR coordinates outreach.

Internship Program

Temporary placements that develop talent and can lead to future employment.

Moving Expenses

Relocation assistance or allowances offered to attract candidates from out of town.

Spouse Employment Assistance

Helping a candidate’s spouse find suitable employment to attract scarce professionals.

Signing Bonus

One-time or staged bonus offered to new hires during shortages to encourage joining.

Finder’s Fee

Referral incentive paid when a referred candidate is hired; often split over time.

Employee Referral Program

Program rewarding employees for referring candidates, often lowering cost per hire.

Salary Bumping

Raising salaries for a scarce occupation due to market shortages, not improving skills supply.

Free-Agent Employee

Professional who moves between organizations for better pay; loyalty to the profession.

Nepotism Policy

Policy restricting employment of relatives to prevent favoritism and conflicts.

Customer Service in Job Description

Include duties like 'Provides and supports customer service' to emphasize service expectations.

Title VII / Equal Employment Opportunity

Civil Rights Act provisions prohibiting discriminatory hiring; protects race, religion, gender, age, etc.

Offer of Employment

Formal job offer processed through HR, contingent on reference checks and medical clearance.

Starting Date

Date the new employee begins; HR coordinates after checks and clearance.

Reference Documentation

Documenting reference checks with date, organization, contact, and content; stored in personnel file.