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attitude
a favorable or unfavorable evaluation reaction toward something or someone (often noted in one’s belief and exhibited in one’s feelings and intended behavior)
role
a set of norms that defines how people in a given social position ought to behave
what did zimbardo want to find in his study?
is prison brutality a product of evil prisoners and malicious guards
do the institutional roles of guard and prisoners embitter and harden even compassionate people
do people make the place violent
does the place make people violent
foot-in-the-door phenomenon
people’s tendency to comply more readily with a large request if they have already agreed to a smaller favor
what is the low-ball technique a tactic for?
getting people to agree to something
low-ball technique
a persuasion and selling technique in which an item or service is offered at a lower price than is actually intended to be charged after which the price is raised to increase profits
what does a successful low-ball technique rely on?
the balance of making the initial request attractive enough to gain agreement, while not making the second request so outrageous that the customer refuses
what does self-preservation theory assume?
people, especially those who self-monitor their behavior hoping to create good impressions, will adapt their attitude to appear consistent with their actions
why do we try to make good impressions?
to gain social and material awards, to feel better about ourselves, even to become more secure in our social identities
how do we avoid looking foolishly inconsistent?
we express attitudes that match our actions even if that means displaying a little insincerity or hypocrisy
self justification: cognitive dissonance
tension that arises when one is simultaneously aware of two inconsistent cognitions
insufficient justification
reduction of dissonance by internally justifying one’s behavior when external justification is “insufficient”
what does cognitive dissonance assume
we feel tension, or lack of harmony (dissonance) when two simultaneously accessible thoughts or beliefs (cognitions) are psychologically inconsistent
self-perception theory
the theory that we are unsure of our attitudes, we infer them much as would someone observing us by looking at our behavior and the circumstances under which is occurs
conformity is not
just acting as other people act; it’s also being affected by how they act
what was the most famous conformity experiment and who conducted it?
line judgement experiment by Solomon Asch
normative conformity
yielding to group pressure because a person wants to fit in with the group, based on a person’s desire to fulfill other’s expectations often to gain acceptance
normative conformity is conforming because
the person is afraid of being rejected by the group
usually normative conformity involves
compliance- when a person publicly accepts the views of a group but privately rejects them
informative conformity
usually occurs when a person lacks knowledge and looks to the group for guidance, or when people accept evidence about reality provided by other people
informative conformity usually involves
internalization- when a person accepts the views of the group and adapts them as an individual
normative vs informational conformity
concern for social image produces normative influence, while the desire to be correct produces informational influence
ingratiational conformity
involves a person conforming to impress or gain favor/acceptance from other people
ingratiational conformity is similar to normative influence but is
motivated by the need for social rewards rather than the threat of rejection
compliance involves
publicly changing behavior to fit in with the group while privately disagreeing
internalization involves
publicly changing behavior to fit in with the group and also agreeing with them privately
identification involves
conforming to the expectation of a social role, ex. prison study
mood linkage
refers to the human tendency to absorb and participate in the prevailing mood of the other people around us
Werther effect
coined by American sociologist Dave Philips in 1974 to describe the phenomenon that behaviors, wether the self-preservation or destruction, are copied between humans by ideas manifested in language in addition to genetics
mass delusions
the study of collective delusions, most commonly falls within the domain of sociologists working in the subfield of collective behavior, and psychologists specializing in social psychology, collective delusions are typified as the spontaneous, rapid spread of false or exaggerated beliefs within a population at large, temporarily affecting a particular region, culture, or county
what factors contribute to the formation and spread of collective delusions and hysterical illness?
mass media, rumors, extraordinary anxiety or excitement, cultural beliefs and stereotypes, the social and political context, and reinforcing actions by authorities such as politicians or institutions of social control such as police or military
conformity is highest when
the group has 3 or more people and is unanimous, cohesive, and in high status
cohesion
the more cohesive a group is the more power it gains over its members, our inclination is to go along with the group- to think what is thinks and do what it does
conformity varies not only with
situations but also with persons
reactance
the motive to protect or restore one’s sense of freedom