(IS Ch.5) - Electronic and mobile commerce and enterprise systems

electronic commerce

conducting business activities electronically over computer networks

Business-to-business (B2B)

all participants are organisations. It is a useful tool for connecting business partners in a virtual supply chain to cut resupply times and reduce costs

Business-to-Consumer (B2C)

where customers deal directly with an organisation and avoid intermediaries

Consumer-to-Consumer (C2C)

Involves consumers selling directly to other consumers. Example: craigslist, eBid, bidzcom

Disintermediation

the elimination of intermediate organizations between the producer and the consumer

E-Government

Application of Information and communication technology to perform government functions
- Government-to-Consumer (G2C)
- Government-to-Business (G2C)
- Government-to-Government (G2G)

Types of E-government

- Government-to-Consumer (G2C)
- Government-to-Business (G2C)
- Government-to-Government (G2G)

M-commerce

relies on the use of wireless devices

Electronic Retailing (e-tailing)

Direct sale from business to consumer through electronic storefronts

Cybermall

Single web site that offers many products and services at one internet location

Electronic exchange

Electronic forum where manufacturers, suppliers, and competitors buy and sell goods, trade market information, and run back-office operations

Private exchange

Owned and operated by a single company

Public Exchange

owned and operated by industry groups

Market segmentation

identification of specific markets to target them with advertising messages

E-Commerce Software

Should be able to manage the catalogue, configure products to help customers, have shopping cart facilities, e-commerce transaction processing, and web traffic data analysis

Key e-commerce infrastructure factor

web server hardware platform complete with the appropriate software

Transaction Processing Systems (TPS)

Type of information system that collects, stores, modifies and retrieves the data transactions of an enterprise.

Batch processing system

Data processing of business transactions as they accumulate over a period of time and are prepared for processing as a single unit or batch

Online transaction processing (OLTP)

Data processing in which each transaction is processed immediately

ICANN

The Internet Corporation for Assigned Names and Numbers

The Internet in banking and Finance

Revolutionised the world of finance with online banking