Mis 200 Exam 1 (UA)

What is Information age?

production, distribution, control of information are the primary economic drivers

What is Digital revolution?

conversion from mechanical/ analog devices to digital services

Bell's Law

new class of computers establishes a new industry each decade

Moore's law

the number of transistors per square inch on an integrated chip doubles every 18 months.

Metcalfe's Law

The value of a network is equal to the square of the number of users connected to it

Nielsen's Law

Network connection speeds for high-end users will increase by 50% per year.

Kryder's Law

the storage density on magnetic disks is increasing at an exponential rate

what are the four non routine skills

abstract reasoning, systems thinking, collaboration, and ability to experiment

Technology skills gap

High level of tech skills demanded by employers and low level of tech skills held by employees

what are the five components of information systems? (short answer)

hardware, software, data, procedures, and people. computer side = hardware and software. Actors = Hardware and people. Instructions = software and procedures. Human side = Procedures and people. Data = bridge. Automation moves work from human side to computer side.

organizational strategy determines information systems:

Industry structure - competitive strategy - value chains - business processes - information systems

One of the Industry structure five forces: bargaining power of customers (short answer and multiple choice)

example: your power over the procedures and policies of your university

One of the Industry structure five forces: Threat of substitutions

Example: Frequent travelers

One of the Industry structure five forces: Bargaining power of suppliers

Example: Grain farmers in a surplus year

One of the Industry structure five forces: Threat of new entrants

Example: Professional football team

One of the Industry structure five forces: Rivalry

Example: Used car dealers

How does analysis of industry structure determine competitive strategy?

industry-wide and cost, industry-wide and differentiation, focus and cost, & focus and differentiation.

How would you define value?

Amount of money a customer is willing to pay for a product

Primary activities of a value chain includes:

Inbound logistics, operations/ manufacturing, outbound logistics, sales and marketing, and customer service

What is a business process?

a sequence of activities to accomplish an objective that includes the value chain

How can Information Systems be used to create competitive advantages?

enhances existing products, differentiates products, locks in customers, raises barriers to market entry, and increases profit margins by decreasing costs and decreasing errors

What are business intelligence systems?

refers to applications and technologies that are used to gather, provide access to, and analyze data and information to support decision-making efforts

What are the different types of tasks that BI systems use?

Informing, deciding, problem solving, and project management

What are the three primary activities in the BI Process? (short answer!)

1) Aquire data: obtain, cleanse, organize & relate, and catalog. 2) Perform analysis: reporting, data mining, big data, Al, and Machine learning. 3) Publish results: print, web servers, report servers, knowledge management systems, and content management systems.

What is a data warehouse?

Used to obtain, clean, and organize data

What is a data mart?

a simple form of a data warehouse that is focused on a single subject or line of business

What are the three techniques for processing BI data?

Reporting, data mining, and big data

What is RFM analysis?

recentness, frequency, and monetary value. (recently, frequently, and money)

What are the features of the Online Analytical Processing (OLAP) cube? (short answer!)

a measure is a data item of interest, a dimension is a characteristic of a measure, three types of operations can be performed on an OLAP cube: slicing (a systematic reduction of a body of data into smaller parts or views that will yield more information), dicing(two or more dimensions from a cube given and suggests a new sub-cube), and drilling (increasing the data).

What is unsupervised data mining?

Analysts do not create a model or hypothesis before running the analysis. Example: cluster analysis

What is a supervised data mining?

uses a prior model. Example: Cell Phone Weekend Minutes

What is the main characteristics of Big data?

Huge volume, Rapid velocity, and Great variety

What is MapReduce?

MapReduce is a software framework and programming model used for processing huge amounts of data.

An example of Mapreduce?

a Hadoop framework used for writing applications that can process vast amounts of data on large clusters.

What are the alternatives for publishing BI?

Email or collaboration tool, web server, share point, BI server

What is a knowledge management system?

creating value from intellectual capital and sharing knowledge with those who need that capital

What is a content management system?

Support management and delivery of documents, other expressions of employee knowledge

What is artificial intelligence (Al)?

AI is the ability of a machine to simulate human abilities such as vision, communication, recognition, learning, and decision making in order to achieve a goal​

What is the goal of Al?

Strong AI that can complete all of the same tasks a human can​

What is the Turing Test?

simple method of determining whether a machine can demonstrate human intelligence

What is management information systems?

Development and use of information systems that help businesses achieve goals and objectives

What is Information systems?

An information system is a group of components that work together to accomplish a goal

what is information technology?

technology that involves the development, maintenance and use of computer systems, software, and networks for the processing and distribution of data