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precision
a measure of how close a series of measurements are to one another
precision example
all the darts are close but not in the center
accuracy
how close a measurement is to the true value
accuracy example
darts all over the place but on the target
what does a process that has low variability also have
accuracy and precision
accuracy and precision example
all the darts are on the bullseye
normal distribution properties
can be described completely by knowing only the mean and standard deviation, the area under sections of the curve can be used to estimate the cumulative probability of a certain event happening
68% of all values are within ______ SD
1
95% of all values are within _____ SD
2
99.73% of all values are within _____ SD
3
assignable variation
deviation in the output of a process that can be clearly identified and managed
common variation
deviation in the output of a process that is random and inherent in the process itself
upper and lower specificiation limits
the range of values in a measure associated with a process that is allowable given the intended use of the product or service
bassic assumption of process quality control
every process has random variation in it, production processes are not usually found in a state of control
the state is in control if the process is
stable and predictable