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Which multiple intelligence involves strength in reading, writing, and verbal communication?
Verbal-Linguistic Intelligence.
Which multiple intelligence involves learning best through images, diagrams, and spatial understanding?
Visual-Spatial Intelligence.
Which multiple intelligence involves strength with patterns, numbers, and logical reasoning?
Logical-Mathematical Intelligence.
Which multiple intelligence involves learning best by doing and in hands-on environments?
Bodily-Kinesthetic Intelligence.
Which multiple intelligence involves remembering information through jingles, tunes, and rhythms?
Musical-Rhythmic Intelligence.
Which multiple intelligence involves enjoying and being skilled at working with other people?
Interpersonal Intelligence.
Which multiple intelligence involves enjoying and being skilled at working alone and self-reflection?
Intrapersonal Intelligence.
Which multiple intelligence involves working well in nature or near a window?
Naturalistic Intelligence.
Which multiple intelligence involves contemplating abstract ideas and life's big questions?
Existential Intelligence.
What are the components of Aaron T. Beck's cognitive behavioural theory?
Thoughts, feelings, behaviour
Daniel Goleman's theory of emotional intelligence does not include:
Behaviour
How many types of intellifences form Howard Gardner's Intelligence theory?
9
Verbal-linguisitic intellifence learners:
enjoy reading and writing
What are the "twin goals" of a team?
Task achievement and team bonding/development (social goal).
What is a task goal?
Completing a specific job or objective that was needed.
What is a social goal?
Building good social skills and relationships among group members.
What is the main goal of evaluation in a team context?
To describe what someone has done without judging their character.
When giving evaluative feedback, what should you focus on instead of personality traits?
Specific, observable actions.
Why should you avoid calling a teammate "lazy" or "careless" during evaluation?
Because it assigns a negative personality trait rather than describing a specific action, which is unproductive and can damage communication.
What is the key characteristic of a formal evaluation?
It is a planned, structured method of gathering feedback (e.g., a test, end-of-project review).
What are the five general steps in a formal evaluation process?
1) Identify the process/purpose, 2) Decide what to evaluate, 3) Choose data collection method, 4) Review and discuss as a group, 5) Make an action plan.
What is the key characteristic of an informal evaluation?
It happens naturally and without planning (e.g., quick verbal feedback or encouragement).
How does the frequency of informal evaluation compare to formal evaluation?
Informal evaluation happens more often and can be ongoing.
What are the ten areas of group work that require regular evaluation?
1) Member Roles, 2) Leader Roles, 3) Norms, 4) Goals, 5) Dialogue, 6) Conflict, 7) Cohesion, 8) Critical Discussion, 9) Decision-making, 10) Evaluation.
When evaluating team goals, what two types of goals should be assessed?
Ultimate (overall end) goals and interim (short-term) goals.
What should you evaluate regarding team dialogue?
Communication, listening skills, and whether constructive feedback is being provided.
What is the purpose of evaluating a team's conflict resolution strategies?
To ensure they are still sufficient for solving team disputes effectively.
What is a "debrief session" in the context of conflict?
A structured time for a team to air grievances and concerns.
What does "cohesion" refer to in a team, and why evaluate it?
The strength of the group's relationship. It should be evaluated to ensure a trusting, supportive environment is maintained.
What are the two broad categories of essential member roles?
Roles for Task Accomplishment and roles for Relationship Development.
What are the six member roles focused on task accomplishment?
1) Idea Sharing, 2) Idea Seeking, 3) Comprehension Checking, 4) Summarizing, 5) Direction Suggestion, 6) Motivation.
What two areas should a leader's performance be evaluated for balance?
Team Productivity (concern for tasks) and Team Development (concern for team members).
What is the purpose of the six-step critical discussion process?
To allow a team to engage in conceptual conflict, think critically, and avoid groupthink.
What are the six steps of the critical discussion process?
1) Researching, 2) Presenting, 3) Discussing, 4) Reflecting, 5) Reconsidering, 6) Making a decision.
Why should a team's decision-making practices be evaluated separately from critical discussion?
To ensure the team is using effective methods to choose successful solutions.
What are focus behaviours?
the specific practices or skills a group wants to evaluate
T/F: assigning punishment for poor performance is a step in the formal evaluation process
F
T/F: The final step in the evaluation process is discussing observations and ratings
F
Which area of group work focuses on a team's sense of unity and trust?
Cohesion
Which harmful role does not contribute but expects to benefit from the group's work?
The Free Rider.
Which harmful role takes excessive control, makes independent decisions, and disrespects others?
The Dominator.
Which harmful role does an excessive amount of work independently, thinking they must "save" the team?
The Rescuer.
Which harmful role is never on task and deliberately derails the working process?
The Distractor.
Which harmful role constantly doubts, mocks, or criticizes ideas with a negative focus?
The Cynic.
Which harmful role acts aggressively towards others and is the most difficult to deal with in a group?
The Aggressor.
Which social role encourages all members to contribute to prevent assertive members from dominating?
The Participation Encourager.
Which social role gives praise to contributors to enhance self-esteem and group cohesion?
The Participant Supporter.
Which social role uses communication skills and emotional awareness to foster positive feelings?
The Communication Facilitator.
Which social role watches interactions to help settle arguments and maintain group harmony?
The Process Observer.
Which social role uses humour or reminders to reduce tension and keep the atmosphere positive?
The Stress Reliever.
Which social role uses conflict management strategies to help members resolve disputes?
The Conflict Mediator.
Which task role involves regularly sharing ideas to help the team achieve its goals?
The Idea Sharer.
Which task role involves regularly asking teammates for their views and opinions?
The Idea Seeker.
Which task role ensures the group has a common understanding of a task or issue?
The Comprehension Checker.
Which task role condenses ideas and tracks the group's progress?
The Progress Summarizer.
Which task role suggests possible paths or actions to help keep the group on track?
The Direction Suggestor.
Which task role is skilled at encouraging others to focus energy on completing the task?
The Group Motivator.
What is the main purpose of Task Roles within a group?
To focus on getting a specific task done.
What is the main purpose of Social Roles within a group?
To help build and maintain a cohesive team.
Which of the 6 harmful group member roles takes on excessive work?
the dominator and the rescuer
The ____ is a helpful task role who gives clear ideas and suggestions to keep the team ____ and ____
direction suggester, organized, focused
The ____ is a harmful task role that constantly ____ ideas and can lower ____ within the team
cynic, criticizes, motivation
T/F: The difference between the process observer and stress reliver is that one notices the problem and once prevents it from happening
T
What are the three primary areas of responsibility for a group leader?
Providing direction, Keeping records, and Monitoring/Reporting progress.
What does a leader do when "providing direction"?
They collaborate with the team to set clear individual and group goals at different project stages.
What is the purpose of a leader "keeping records"?
To accurately document group progress and decisions to resolve any future disagreements.
What does a leader do when "monitoring and reporting progress"?
They compile correct information from all members and accurately report results to a supervisor or the team.
Which leadership style is described as firm, authoritarian, and "my way or the highway"?
Autocratic leadership.
Which leadership style involves all members in discussion and decision-making, valuing their input?
Democratic leadership.
Which leadership style is described as casual, hands-off, and trusts the group to direct itself?
Laissez-Faire leadership.
Which leadership style involves the leader making decisions and telling others what to do?
Autocratic leadership.
Which leadership style involves the leader working with others to make and implement decisions?
Democratic leadership.
Which leadership style involves the leader trusting others to decide and implement decisions on their own?
Laissez-Faire leadership.
What are the three key elements that determine a group's maturity?
1) Commitment to achievement, 2) Level of Responsibility, 3) Degree of Expertise.
Which leadership style is most effective for a group with low maturity (little initiative, low responsibility, inexperienced)?
Autocratic leadership.
Which leadership style is most effective for a group with moderate maturity (some initiative, responsibility, and expertise)?
Democratic leadership.
Which leadership style is most effective for a group with high maturity (strong desire to achieve, very responsible, and knowledgeable)?
Laissez-Faire leadership.
What is "Legitimate Power"?
Power that comes with holding a specific formal position (e.g., president, teacher).
What is "Reward Power"?
The power to provide benefits (e.g., bonus, promotion) to influence conduct.
What is "Coercive Power"?
The power to punish members (e.g., grounding) to influence conduct.
What is "Charismatic Power"?
Power that comes from personal qualities and appeal (e.g., celebrities).
What is "Expert Power"?
Power that results from having specific knowledge or skills (e.g., doctor, professor).
What is the first characteristic of an effective leader, involving understanding group dynamics and essential skills?
Knowledge.
What is the second characteristic, involving skilled speaking, writing, and active listening?
Communication.
What is the third characteristic, involving a focus on completing tasks efficiently while considering team morale?
Task Orientation.
What is the fourth characteristic, involving empathy and fostering positive team relationships?
Social Orientation.
What is the fifth characteristic, involving adapting one's style to the situation and group maturity?
Flexibility.
A leader gives a team a goal but no step-by-step instructions and offers help only when asked. Which leadership style is this?
Laissez-Faire leadership.
A leader takes full control of projects, makes quick decisions, and allows minimal discussion. Which leadership style is this?
Autocratic leadership.
A leader encourages open discussion, builds consensus, and makes decisions together with the team. Which leadership style is this?
Democratic leadership.
In which situation (crisis, routine project, highly skilled team) might an Autocratic style be most effective?
During a crisis or when quick, decisive action is needed.
What is a potential downside of the Democratic leadership style?
Decision-making may take longer.
T/F: Effective leaders only need to speak clearly; listening and giving feedback are less important
F
Which type of leader lets the group members self direct?
Laissez-faire
Which elements are needed to determine group maturity?
achievement orientation, level of responsibility, and collective expertise
A leader’s responsibility when providing direction with group members is to:
set a clear path and goal
Demotion is an example of ____ power
coercive power
What is a norm in a group context?
A written or unwritten rule that governs group behavior.
What is the difference between an imposed norm and a developed norm?
An imposed norm is set by an authority outside the group. A developed norm is created by the group itself.
Why do groups develop norms?
To minimize free-riding and govern behavior within the group.