Ch. 12 - Helping

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Last updated 2:10 AM on 12/12/25
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21 Terms

1
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Altruism

a motive to increase another’s welfare without conscious regard for one’s own self-interests

  • Each view of altruism proposes two types of prosocial behavior

    • Tit-for-tat reciprocal exchange

    • More unconditional helpfulness

  • Each view is also vulnerable to charges of being speculative and after the fact

  • Each, however, offers a broad perspective that illuminates both enduring commitments and spontaneous help

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paradox of altruism

behaviorism, freudianism, darwinism all viewed people as inherently egoistic

  • Ex: natural selection “will never produce anything in an organism that is injurious to itself, for natural selection acts solely by and for the good of each”

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Social-exchange theory

the theory that human interactions are transactions that aim to maximize one’s rewards and minimize one’s costs

  • Does not contend that we consciously monitor costs and rewards, only that such considerations predict our behavior 

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Reciprocity norm

an expectation that people will help, not hurt, those who have helped them

  • Helps define the social capital—the mutual support and cooperation enabled by a social network—that keeps a community healthy

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Social responsibility norm

An expectation that people will help those needing help

  • Women offer help equally to males and females, whereas men offer more help when the persons in need are females

    • Perhaps not surprisingly, men more frequently help attractive than unattractive women

  • Women receive more offers of help in certain situations and also seek more help

    • They more often welcome help from friends

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Kin selection

the idea that evolution has selected altruism toward one’s close relatives to enhance the survival of mutually shared genes

  • Being nice to those who share one’s genetic material

  • cannot explain being nice to strangers (which does happen)

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When will we help?

  • We do tend to help when someone else does so

    • Prosocial models promote altruism

  • Time pressures affect whether people help

    • When hurried, preoccupied, and rushing, people often do not take time to tune in to a person in need

  • Because similarity is conducive to liking, and liking is conducive to helping, we are more empathetic and helpful toward those who are similar to us

    • Where racial similarity is concerned, reactions may be affected by the desire to not appear prejudiced

  • Internal influences on the decision to help include guilt and mood

  • External influences includes social norms, number of bystanders, time pressures, and similarity

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How do attributions matter for social norms?

Attributions (internal vs external reason for help needed) matter for social norms

  • External attribution → people more likely to be altruistic

  • Internal attributions → people less likely to be altruistic

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Decision-tree model of bystander intervention (Latene & Darley, 1970)

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Steps 1 and 2: Noticing and Interpreting (Latane & Darley, 1968)

  • Normative influence - pressure not to “freak out” when others can see you; need clear proof it’s an emergency

  • Informational influence - pluralistic ignorance = everyone ignorant of others’ thoughts

  • More ppl = lower probability of noticing and interpreting emergencies → lower helping

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Step 3: Assuming Responsibility (Moriarty, 1975)

  • Trip to the beach → confederate lays down towel and radio next to participant on beach → either just leaves or asks participant, “would you watch my things?”

  • Second confederate walks by and takes radio

  • DV = % stopping theft (when asked, more people stopped it)

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First Aid Training Study (Schwartz & Clausen, 1970)

  • Epileptic seizure situation

  • Half given first aid training prior to emergency and half given no training

  • DV = % helping 

  • When trained, more gave help than non-trained 

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From Jerusalem to Jericho (Darley & Batson, 1973)

  • Inspired by parable of the Good Samaritan

  • Seminary students asks to give lecture on either “careers for ministers” or “parable of the good samaritan”

  • Told either “you’re late” or “you have plenty of time”

  • On way to campus, come upon a man in distress

  • DV = % stopping to help

  • 70% of those not in a hurry helped, only 10% in a hurry helped 

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Bystander effect

the finding that a person is less likely to provide help when there are other bystanders

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Researchers’ twofold ethical obligation

  • Protect the participants

  • Enhance human welfare by discovering influences upon human behavior—altering us to unwanted influences and showing us how we might exert positive influences

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Personality traits and status

  • Attitudes and trait measures seldom predict a specific act; but they can predict average behaviors

    • Individual differences in helpfulness persist over time and are noticed by one’s peers

    • Network of traits—positive emotionality, empathy, and self-efficacy—predisposes a person to helpfulness

    • Personality influences how people react to particular situations—such as whether they are attuned to others’ expectations

  • Status and social class also affect altruism

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Gender differences in helping

  • When faced with potentially dangerous situations, men more often help

  • In safer situations, women are slightly more likely to help

    • Women are more likely to describe themselves as helpful

    • Faced with a friend’s problem, women respond with greater empathy and spend more time helping

    • Women tend to be more generous 

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Religious differences in helping

  • Although often associated with opposition to gov’t assistance such as support for the poor, religiosity also promotes prosocial values

    • Christianity, Islam, Hinduism, and Buddhism all teach compassion and charity

    • Highly religious people report markedly higher than averages rates of charitable giving, volunteerism, and helping a stranger

  • Prosocial effects of religiosity appear to be strongest in countries in which religious behavior is a matter of personal choice 

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How can we increase helping?

One way to promote altruism is to reverse those factors that inhibit it

  • Reduce ambiguity, increase responsibility

  • Awaken people’s guilt and concern for their self-image

  • Socialize altruism

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Guilt and concern for self-image

  • People who feel guilty will act to reduce guilt and restore their self-worth

    • Guilt-inducing messages on signs

    • Asking for contributions so small that people can’t say no

  • Labeling people as helpful can also strengthen a helpful self-image and influence their willingness to contribute

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Moral exclusion

the perception of certain individuals or groups as outside the boundary within which one applies moral values and rules of fairness

  • Moral inclusion is regarding others as within one’s circle of moral concern

  • First step in socializing altruism is therefore to counter people’s natural ingroup bias