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what is culture diversity
recognition that groups of people across the globe have diffrent interest / values
what is culture sensitivity
understanding that people all people all over the world have diffrent interest + values
What impact does international business communication have
being sensative to cultural diversities in communication → smooth international b .
What is a global niche market
small market in each country , but the combination of all countries together makes enough D to make the b profitable
highly specialised + charectrostics by loyal customers + premium prices
what is the benefit of selling in a global niche markets
There is less competition and greater customer loyalty in niche markets.
·Prices are likely to be higher and therefore profits may be greater.
Risk may be reduced - why? ·Specialist products reduce PED and premium prices may be possible
What is the drawback of selling In a global niche market
·If niche market has too many customersit may attract the attention of the larger companies and make it harder for small companies to compete Co-ordination and communications may be more difficult across differing brands and markets Some products may require unique ingredients or production techniques reducing the scope for economies of scale
Features of a global niche market ;
Customer experience ; consumers pay higher prices so expect exceptional customer service
Innovation ; highly difrenciated p + USP that meets need of target market
Prioritising profit over MS ; niche markets are lucrative , b focus on profit so can reinvest into improving p/s
features of global niche market
expertise in p area ; highly skilled e builds value for consumers
quality ; exceptional quality as targeting wealthier consumers who pay for high value p
understanding of wants + needs
What is the pricing strategies in a global niche market
this allows charge premium prices especially as p is more unique but ultimately depends on consumers perception
Place ( distribution ) in a global niche market
niche p reach global audience through websites , agencies can be used , enter joint venture
involves chossing distribution stragetie that is convenient for target audience
promotions in a global niche market
promotion is contamination aspect of marketing functions
promotions are more targeted + subtle , but must be able to reach across cultures being careful not to devalue brand image by disocunting
Involves market strategies that resonates with target audience
Product in a global niche market
can modify features of p to meet specific needs of target audience