Product Differentiation
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Last updated 2:53 PM on 3/26/26
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4 Terms
1
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Quality
Characteristics of a product that allow it to perform as expected in satisfying customer needs
2
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Design & Features
How a product is conceived, planned and produced and specific design characteristics that allow a product
3
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Support
Customer service Human or mechanical efforts or actives that add value to a product.
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Example
example
